Bulbs did not fit our car (even had someone professional look at it because we assumed it was us doing something wrong, but it wasn't). Their response was that 'it works for them'. So we had to pay a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Do not buy anything from this business, iilumo trying to sell lights for cars that are not compatible and then trying to blame the customers . Look elsewhere for lighting Worst company ever , no won... Zobacz więcej
Fantastic quality, great packaging. The LED Kit for my Gen4 Liberty is honestly the best change I've made to it so far, I can actually see now! Great deal on the kit and super bright, especially the T... Zobacz więcej
Bought RGB DRL modules for my BMW and one side stopped working after about 5 weeks. Installer confirmed the module had failed internally. Customer support kept asking for more videos and tests even af... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We specialise in high performance automotive lighting. Look to iilumo for LED & HID solutions. Shop with confidence & enjoy same day dispatch, extended warranties & risk-free returns within 30 days.
Dane kontaktowe
22 Atlantic Drive, 3173, Keysborough, Australia
- 1800 003 888
- support@iilumo.com
- www.iilumo.com
1,6
Bardzo słaba
406 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I am Using Lights from Illumo from Long Time
I am using lights from Illumo from long time now i don't think there is something else better or in comparison of Illumo lights
Everything is so good
The quality of the product
Proffesionalism of employees in fitting or installing the lights
Prices are genuine
There is nothing bad about Illumo
Keep up the good work Guys🍻
5 lipca 2022
Amazing products!
4 lipca 2022
Amazing service from iilumo
Amazing service from iilumo! Good quality products at a affordable price. You can't beat the quality these guys offer. I have converted the old halogen bulbs to LED and they look amazing. I would recommend iilumo to anyone who wants to get their car lights upgraded.
1 lipca 2022
I found the install extremely easy on…
I found the install extremely easy on my car and the lights both front and back are crazy bright compared to what they were
11 czerwca 2022
Great products and service
This is now the second purchase from Illumino. Great products and good service. Replaced reversing lights and puddle lamps with LEDs and they are good quality and perform well. Highly recommend.
11 czerwca 2022
Lights are perfect
Lights are perfect tail lights have changed the hole look of the rear end of my car. Sequential indicators look so good. Would recommend this store for any upgrades for your car. Thankyou
11 czerwca 2022
All you need.
The products received were perfect and very very bright. These were the last products for my whole car to be illumo.
10 czerwca 2022
Good service
Quick exchange for a bulb that was under warranty and went off.
Thanks team.
7 czerwca 2022
Love the tail lights
Love the tail lights.
Very accomodating friendly staff with a fast & quality service provided.
3 czerwca 2022
Best of the best hands down
3 czerwca 2022
Not my first iilumo purchase
Not my first iilumo purchase!
Best quality LEDs and HID's won't pay for any but iilumo products 👌
2 czerwca 2022
What should have been straightforward…
What should have been straightforward turned into a nightmare!
Ordered reverse Burst and amber indicator lights for a VE Ute.
Lights arrived unmarked so had to back track and cross-reference.
Led bases wouldn’t fit the factory bayonet 🤷🏻♂️
And to get then out, long nose pliers.
Result one (1) death and one extremely disappointed ex- customer.
If my mechanic has as much trouble with the new headlight low and high plus spots on Wednesday, I will be very irritated.
Not recommended
16 maja 2022
Odpowiedź od iilumo
Hi David, Thanks for your review.
However, we would like to make the situation clear here after some thorough investigation as you didn't reveal every detail.
Just had a look at your order and history of your enquiries with our Messenger team. You messaged us asking which bulbs go into the rear indicators. However, before we could get back to you, you had already replied with "Sorted - order placed".
The bulbs you ordered are boxed and printed with what the application is for. In this particular case BURST is for the "indicator lights", FLARE is for the "reverse lights". Please take another look at the boxes and we are sure you will see it. It'll be labelled under the words "BURST", or "FLARE" depending on the box you're looking at.
It's unfortunate you installed the bulbs incorrectly. Based on your review, it seems like you're try installing a BA15S base bulb into a BAU15S base, and/or vice versa into the socket. We understand getting this wrong can be frustrating if installed incorrectly. But this review isn't quite fair for the following 2 reasons:
1. The application for the bulbs were printed on the box
2. You didn't install the correct bulbs into the correct sockets which is a user error, rather than a product review.
A side note to clear things up further is bulb bases are universal. For example, a BA15S will go into a BA15S regardless or make/model of the car, and the same with any other socket. A T10 bulb for a car produced in 2022, can be installed into a car from the 1990's if it uses a T10 bulb, with a T10 socket.
Hope this clears it up, and hope the rest of the installation is a smooth process. If you require assistance, please get in touch via email (support@iilumo.com), or give us a call on 1800 003 888 and our friendly team will be able to assist.
Delivery was super quick
Delivery was super quick, definitely looks great on my bmw f30. Thanks 🙏🏽
13 maja 2022
Great customer service
Good products and great customer service.
I got a defective led light. It has been replaced under warranty very quickly. 👍
11 maja 2022
Subaru Liberty Gen4 LED Kit
Fantastic quality, great packaging. The LED Kit for my Gen4 Liberty is honestly the best change I've made to it so far, I can actually see now! Great deal on the kit and super bright, especially the T10 number plate lights. Literally brighter than my old front parkers. LED reverse light is like a high beam behind me, easily visible through even fogged up side mirrors at 2am. Pretty good postage time but that relies on Auspost whcih is inundated with orders.
11 maja 2022
Fast delivery of quality products
10 maja 2022
Great Products, Excellent Customer Service
Great Products, all of the lights I have brought from iilumo are high quality and performance, extremely bright and excellent customer service as well, keep up the great work iilumo
5 maja 2022
Steering wheel install
Amazing work, did extra work that wasn’t expected and was extremely happy with the result
7 kwietnia 2022
Doświadczenie Trustpilot
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