AC broke on a Saturday night. Put in a claim with HWA near midnight. Got an email Sunday early afternoon stating that we had been scheduled for service on Friday afternoon, which I attempted to resche... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Internet reviews of HWA are very good... The coverage and costs are also good through the Labor Day promotion... The real deciding factor is the excellent service by the account rep: Janill Ab... Zobacz więcej
I’ve had coverage with HWA for the last 10 years, and I would highly recommend them. They have been a trustworthy and reliable partner throughout that time. Whenever I’ve had a problem, I’ve been able... Zobacz więcej
This company is terrible. They always find a way to weasel out of paying for a claim. All of the electricians and plumbers I've spoken to said that they only ever pay pennies on the dollar for claims... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Protect your home with a home warranty plan from Home Warranty of America, we've got you covered.
Dane kontaktowe
90 Washington Valley Road , 07921, Bedminster, Stany Zjednoczone
- www.hwahomewarranty.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Home appliance
Within a short period of time of less than 30 minute, the technician fixed my microwave and diagnose the cook top issues. Super competent and experienced
No problems when I call
Very helpful
Very helpful. Didn't try to hard sell but did offer options. Beat Republic Home protection by $350
The Plumber was Great
The response from the contacted plumber was quick and the issue, garbage disposal not working, was resolved on the first visit. For some strange reason HWA scheduled a second visit the next day and then a third visit the third day and told me it was my responsibility to cancel the 2nd and 3rd visits, which seemed very strange. I give a 5 star rating to the plumber, but only 4 to HWA.
Your service is horrible
Your service is horrible. My air is not working. Are you sending me a technician in 10 days that is unacceptable? I am 81 years old and the hottest days of the summer when I really needed you, you failed. There's
Fix it
Satisfactory coverage within reasonable charges and friendly, professional agent to work with.
I did not get the clear contract of the…
I did not get the clear contract of the services covered like I usually do with the other warranty companies I had before. There is a different name for the policy online and the one I bought. I do not know who to call in case I need service. I feel that the write up I got is very confusing and I am not very comfortable with this company. How much time if I decide to cancel the contract. I just feel that there is a bunch of words I do not understand and not enough clear information.
Most positive & easy experience!!
Evelyn made it all such a positive, easy & pleasant experience. She is the best!!!!
Great experience - took out a 2nd policy
I already have a HWA policy on one home and have had excellent experience with any claims or communication....so I decided to take out another policy on my 2nd home.
Representative Kyle Bryant was VERY helpful and efficient - a real asset to the company!
It seems that the process that if my…
It seems that the process that if my appliance could not be fixed it would be replaced. We did not abuse the use of the dishwasher. It was only 4 years old. It was a defective dishwasher. The idea behind a home warranty is the protect against defective appliances! I will not recommend you.
AC Quick Service
Filed the AC not cooling claim. The next day a technician made a service call and added freon to the AC unit.
Great online portal
The customer portal makes things super easy. from filing claims to tracking them and more. You’re able to see exactly what your plan covers on there. Read the fine print so you don’t get disappointed. Stuff that is covered has been a breeze to get it taken care of. Definitely considering renewing my coverage.
They were quick to get our concerns…
They were quick to get our concerns addressed and offered timely solutions on what our concerns were and addressed every one of them. Great company.
Disappointing experience!
After waiting on hold for over 30 minutes I was told you don’t cover sinks.
The service call was last Friday & since I had heard nothing in a week, I went online to check the status. My claim was closed without any updates!
Why wasn’t I contacted to let me know? I’m very dissatisfied with my first HWA claim at this point & doubt I will renew after this!
The company you sent was great
The company you sent was great. I would like to use them for any future claims I might encounter.
THE ELECTRICIAN WAS PLEASANT
THE ELECTRICIAN WAS PLEASANT, PROFICIENT AND ALL ABOUT GETTING THE PROBLEM SOLVED. HE WAS TOOK CARE OF THE ISSUE WITHIN A REASONABLE TIME AND I'VE BEEN SUPER HAPPY EVERY SINCE!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








