Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Signed up with a friend's code and completed an order, but HungryPanda never gave my friend their reward. Emailed support twice over two months about it and got completely ghosted. On top of that,... Zobacz więcej

Oceniono na 1 z 5

I ordered lunch from this app and the result was disastrous. The food was two hours late, the person delivering it had the food so long it was ruined and the customer service people were ridiculously... Zobacz więcej

Oceniono na 1 z 5

1. Lack of transparency on product review You can only access your comment once. After quiting the comment window you are basically locked out from reviewing the restaurant. Most of the product r... Zobacz więcej

Oceniono na 1 z 5

delivery time took for ever until all food were melt and cold, oily deliverer could not speak English properly Total Price is not correct on an invoice, charged more than $10. i contact to cust... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,3

Bardzo słaba

Wynik TrustScore: 1.5 na 5

138 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,3

Wszystkie recenzje

(138)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Dangerous driving on footpath

Their bike deliverers in the city drive fast and dangerously on the footpaths. After nearly being knocked down I would never use this delivery service...even before reading other reviews.

30 września 2023
Opinia niezależna
Oceniono na 5 z 5

Luv this place

Luv this place! Wentworth st or petticoat Lane Market
Lovely people, great food.

Very nice atmosphere.

13 września 2023
Opinia niezależna
Oceniono na 1 z 5

All restaurant owners please read

All restaurant owners please read. DO NOT use Hungry Panda for deliveries. They are complete frauds. They activate discounts for customers on their own and charge it to merchants without their permission. They have done that with me repeatedly even after I caught them. They also issue full refunds to customers without checking with the merchant. COMPLETE FRAUD COMPANY!!!

30 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

I wish I could leave zero stars

I wish I could leave zero stars. I placed an order and the app said continual delays due to the restaurant. Not true. I called the restaurant over an a
Hour after I placed the order and they had no idea about the order. I called my courier and he was definitely at his residence (heard people, tv on, dogs barking). The worst thing is that the restaurant doesnt receive your order once it’s placed and paid for - it’s the delivery person that goes to the restaurant, orders and pays for your food. So almost two hours go by - the restaurant talks to the delivery guy who swears he’s on his way. Do the restaurant in an act of good faith starts making my order. Well the delivery guy never showed up. So I’m out my 100 dollars and the restaurant is out their food cost - except I couldn’t let that happen and I drove and picked up and paid for an h
Order I had paid for OVER TWO HOURS EARLIER. What an absolute scam,

14 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Received a wrong food item

Received a wrong food item. I was not able to reach out to the company. The customer service number and email available online are absolutely useless. Will never use it again.

9 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

They hijack the restaurants web site…

They hijack the restaurants web site and you fill out the order thinking you are using the restaurants site. I realized that before finishing my order and stopped before paying AND YET, my CC was charged!!! How did they get my CC #?? Now they want to take 10 days to refund, but I called my CC company and had them put a hold on the card. Since I don't know where they got the #, I'll have to assume that they are either hacking into Chinese restaurants client base, or that they are in cahoots with them. They are the last company I will ever do business with.

9 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Do not use this service

Do not use this service! My card was charged, the website said order was confirmed and a time to collect it. I went to the restaurant and they told me they have never heard of hungry panda and the order was never received. I called hungry panda for a refund but the phone menu terminated the call. My bank is now disputing the charges on my behalf. Do not trust!

4 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

This is a total scam

This is a total scam. The restaurant I ordered from via hungry panda never received the order. The email I received supposedly from hungry panda advising that my order was ready, contained a mobile number which I rang and was told my order was ready. The order was not ever received..... My money taken though. SCAM

6 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Scam

Customer service runs you in circles then hangs up when trying to get a simple refund request for an order placed to a closed restaurant, horrible service, terrible employee attitude when explaining the situation, app is unfinished and they jerked me around and would only call back at 1am on weeknights or in the middle of a standard work day, and now auto-hang up when I try to ask for help at all. Never using them again. Be aware that placing orders through Google services using hungry panda may not even go to the correct restaurant, and then they'll pocket the money and hang up on you.

3 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

I would rate 0 star if it was possible

Put in an order today with BZ Burger - Kippax Holt, which is about 3.8km from where I live, at 12:30pm through HungryPanda, payment processed very quickly and ETA provided 1:21pm-1:34pm. We waited until 1:40pm, still nothing so I called the store to be told "we did not receive any order from HungryPanda". While on the phone with BZ Burger staff, a HungryPanda's walked into the restaurant to "place" my order. I now have to wait for the food to be made and delivered, all over again while starving. Food arrived at 2:01pm with no apology from the HP staff.

What a horrible experience. Never again.

2 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

1 hour to deliver .25 K and food cold

We ordered 2 meals via Hungry Panda from a restaurant .25K away. They advertise 15 min delivery. After 3/4 hour, rang them and they said the driver would not answer his phone but the food had been cooked in time. After an hour it arrived - COLD. No apologies just a meal that was binned. Think carefully, it is a never again for me!

1 sierpnia 2023
Opinia niezależna
Oceniono na 4 z 5

First time through hungry panda

First time through hungry panda, It took 52 mins to receive the food: ordered 6:44pm, received 7:37pm. Restaurant is 5 minutes away. However, delivery lady was really nice and apologetic. She emphasized that she waited 30 minutes for the food. Food turned out to be really hot and fresh. I can’t complain.

29 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

The worst food delivery service I have…

The worst food delivery service I have ever used. The drivers are disrespectful, and don’t care at all that they have your food. I paid $50 for a soup and a snack, the driver picked it up at the restaurant supposedly and for a 10min drive, it arrived 40min later. COME ON DO BETTER

29 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Skip this Delivery Service

I ordered my food at 11:15. I was told it would be here by 12:08. It is now 12:42, lunch hour is over, and still no food. It says to click Contact Hungry Panda, right on the confirmation, but of course, you cannot click it. I will not use Hungry Panda again, and they will be refunding my money.

11 lipca 2023
Opinia niezależna

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