Finding information about ar insurance from Hughes brokers prior to renewal date was relatively easy and clear. It didn’t take long to make up my mind and I remember that it ticked all the boxes. I l... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was very impressed by the knowledge of the agent. He was very helpful and polite. He wasn't at all pushy and explained everything very clearly. I was reassured that my direct debit would be paid o... Zobacz więcej
Reakcja na opinię
Great experience. Very easy to set up my car insurance on line. Great customer service as I had made a mistake on my form and they phoned me and changed it . Very friendly customer service.
Reakcja na opinię
Your colleague was very courteous and extremely helpful when l rang about a new quote which was very acceptable compared to others l got.She processed the new policy very well as lm not good doing it... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Agencja ubezpieczeń komunikacyjnych
- również w kategorii:
- Agencja ubezpieczeń mieszkaniowych
- Ochrona wynajmujących
- Pośrednik ubezpieczeniowy
- Ubezpieczenia biznesowe
- Ubezpieczenia komercyjne
Napisane przez firmę
- Based in Northern Ireland - Local call centre staff - Over 45 years of experience - Straightforward, reliable & competitive insurance - We’re one of Northern Ireland’s best-known names in insurance. The business was originally established in 1977, and since then we’ve earned a reputation as a reliable and trusted expert in insurance. We’re passionate about protecting the things that matter most to you – whether that’s your car, home, holiday or business.
Dane kontaktowe
Jubilee Road 4, BT23 4WN, Newtownards, Zjednoczone Królestwo
- www.hughesinsurance.co.uk
4,8
Doskonała
798 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
Benjamin sorted my car insurance within a phone call. He was very approachable, efficient and professional. Time was taken to explain everything in clear terms.
A brilliant customer service from a local company.
27 maja 2026
Odpowiedź od Hughes Insurance
Thank you so much for your kind words and positive feedback. We're delighted to hear that Benjamin was able to assist you efficiently and explained everything clearly. Providing excellent, approachable service is very important to us at Hughes.
If you need any further assistance with your car insurance or anything else, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Gave it 4 but did think of a 3.
Gave it 4 but did think of a 3.
I eventually got a girl who got me sorted with my car insurance who was pleasant and efficient.
Prior to this I got a guy named Curtis who I had a conversation with on and off for a few days. He questioned me on things I felt had no relation to car insurance. When he called me back he didn’t seem to remember our last conversation and did not follow up on the lower price I was offered online. I almost did not come back.
Note also I was not given the price I was offered online !
3 czerwca 2026
Odpowiedź od Hughes Insurance
Thank you for your honest feedback and for taking the time to share your experience with us. I’m glad to hear that the team member who eventually assisted you was pleasant and efficient.
I’m sorry to hear that your initial interaction with Curtis did not meet your expectations, and I understand how frustrating it must have been to feel questioned on unrelated matters and to experience a lack of continuity in your conversations. Additionally, I sincerely apologise for not providing you the online price you were offered.
Please feel free to reach out to me directly if you have any further concerns or questions.
Kind regards,
Darren @ Hughes Insurance
Odpowiedź od Hughes Insurance
Thank you so much for your kind words and positive feedback about your experience. We're delighted to hear that you found our service competent, courteous, and efficient, and that you were happy with the price.
If you need any further assistance or have any questions, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Friendly and helpful staff member.
2 czerwca 2026
Odpowiedź od Hughes Insurance
Thank you for your kind words! We're delighted to hear that you found our staff friendly and helpful. If you have any further questions or need assistance with your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Odpowiedź od Hughes Insurance
Thank you for taking the time to provide a review and for rating us a 5* company.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Hughes Insurance
Odpowiedź od Hughes Insurance
Thank you for your positive feedback. We’re delighted to hear from you and look forward to continuing to support you with your insurance. Please feel free to reach out anytime if you need assistance.
Kind regards,
Darren @ Hughes Insurance
Odpowiedź od Hughes Insurance
Thank you so much for your kind words! We're delighted to hear that you are pleased with our service. If you need any further assistance with your policy or have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
It was straightforward the customer…
It was straightforward the customer Service and sales team helpful and price is not bad
26 maja 2026
Odpowiedź od Hughes Insurance
Thank you for your kind feedback! We're delighted to hear that you found our customer service and sales team helpful and that you’re happy with the price.
If you need any further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
No nonsense efficient and polite people…
No nonsense efficient and polite people to speak to.
Very competitive price.
23 maja 2026
Odpowiedź od Hughes Insurance
Thank you very much for your kind words. We're delighted to hear that you found our team efficient, polite, and competitive in pricing.
If you need any further assistance or questions, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Great customer service
I phoned to alter a new policy, I had an issue with my no claims discount, not caused by Hughes but an ongoing matter following a non fault RTC being dealt with by another insurer. I was frustrated, but the lad dealing with my query was awesome and did everything he could to make my situation better. He explained everything in full and detailed exactly what he was he was doing at every step. He was very patient with me and had me at ease during all of the call. I am a returning customer to Hughes Insurance and their customer service and experience is one of the reasons why. I would highly recommend Hughes Insurance.
24 maja 2026
Odpowiedź od Hughes Insurance
Thank you so much for taking the time to share your experience with us. We're delighted to hear that the team member who assisted you handled your query with such care and professionalism, especially with the complexities surrounding your no claims discount.
We truly appreciate you returning customer to Hughes Insurance, and we're committed to providing you with the best possible service every step of the way.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Odpowiedź od Hughes Insurance
Thank you for your feedback. We're glad to hear that you found the process very straightforward.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Would not correspond by email when…
Would not correspond by email when requested. Ridiculous quote when adding a young driver.
5 listopada 2025
Odpowiedź od Hughes Insurance
Thank you for sharing your feedback regarding the quote you received when adding a young driver. I apologise for any frustration caused and understand that the quoted amount may seem unreasonable.
At Hughes, we aim to provide clear and competitive quotes. If you would like to discus this further, please reach out to our team.
Kind regards,
Chris @ Hughes Insurance
I got a good price from Hughes’s which…
I got a good price from Hughes’s which made me happy as all other quotes where higher than theirs I spoke to a young man on the phone unfortunately I can’t remember his name he was very pleasant helpful and provided a very good service and it’s good to deal with local companies
30 maja 2026
Odpowiedź od Hughes Insurance
Thank you for sharing your positive experience. We're delighted to hear that you received a good price and found their service helpful and pleasant. It's wonderful to know you appreciate dealing with local companies.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Hughes Insurance
Odpowiedź od Hughes Insurance
Thank you for your positive feedback and for sharing your experience. We're pleased to know that our quotes have been competitive and that you've had no problems.
If you ever need assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Odpowiedź od Hughes Insurance
Thank you very much for your kind words and positive feedback. We're delighted to hear that you had a very efficient and helpful experience with us.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
I had an excellent rapport with you're…
I had an excellent rapport with you're colleague who answered all my concerns fully. He also explained everything to me in a language that I understood taking into consideration my age. He was courteous and patient with me and I appreciate his help.
22 maja 2026
Odpowiedź od Hughes Insurance
Thank you very much for your kind words. I’m delighted to hear that my colleague provided you with clear and patient assistance, and that you felt comfortable throughout the process. We always strive to ensure our customers fully understand everything, regardless of age, and your feedback means a lot to us.
If you have any further questions or need additional help, please don’t hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Odpowiedź od Hughes Insurance
Thank you for your wonderful feedback! We're delighted to hear that you found our insurance options both affordable and that our team was friendly and helpful.
If you need any further assistance or have any questions in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Benjamin was very patient and pleasant…
Benjamin was very patient and pleasant with my elderly uncle, when completing his car insurance.
28 maja 2026
Odpowiedź od Hughes Insurance
Thank you for sharing your positive experience. We're delighted to hear that Benjamin was patient and pleasant while assisting your elderly uncle with his car insurance.
If you have any questions or queries regarding the policy, feel free to contact us.
Kind regards,
Darren @ Hughes Insurance
Odpowiedź od Hughes Insurance
Thank you so much for your kind words. We're delighted to hear that you found our service polite and clear.
If you have any further questions or need assistance regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.