Service was prompt, my purchase arrived well packaged, suitably adorned with extra 'fragile' tape, to warn the more hamfisted couriers out there. Item was exactly as described, although i can't comm... Zobacz więcej
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I would just like to take advantage of telling people in my experience that hard to find records is absolutely must if you are thinking of ordering from them Thier grading is good their pricing is... Zobacz więcej
I've ordered from htfr several times and have always found them to deliver very quickly. The records are well packed and have always been as described. Records and sleeves are accurately graded. They... Zobacz więcej
Great selection of old school records at great prices. Speedy delivery, only negative is I can’t stop spending!
Informacje dotyczące firmy
Napisane przez firmę
After over thirty years in business Hard To Find Records remains a trusted source for vinyl records. During this time our passion for excellent customer service (rivalled only by our passion for music!) has remained central to what we do. This is reflected in our exceptional feedback and review scores. Our UK based warehouse is located in Birmingham’s city centre and from there we ship all over the world. We ship our sturdy, tested, environmentally friendly parcels with reliable and trusted courier companies. Our UK shipping rates remain extremely competitive and all international shipments are trackable with free insurance covering you against loss or damage. We have about a quarter of a million vinyl records on our shelves, some of which you won’t find anywhere else. Our team of friendly and knowledgeable staff is happy to help you with any music related questions or order related requests. We have professional DJs, experienced producers and audiophiles on hand. You can contact us during our opening hours by phone or email. And if you ever decide to sell your vinyl collection, we can even buy your records back from you. We purchase collections of nearly any size or genre with competitive prices paid.
Dane kontaktowe
30 Hall Street, B18 6BS, Birmingham, Zjednoczone Królestwo
- 0121 236 3685
- sales@htfr.com
- www.htfr.com
4,5
Doskonała
171 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 28% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bang On!
Htfr sent me a email recently regarding an enquiry I made back in 2008!! I left the enquiry in the safe hands of htfr and in all fairness it was a long shot! ..... Well, I've just received my old skool vinyl of a long lost speed garage tune I've wanted for years! And it arrived in loads of proper packaging! Thanks htfr! Bang On!
16 maja 2013
Opinia niezależna
Odpowiedź od Hard To Find Records
This one made us all smile at HTFR - Glad we could help!
Satisfied HTFR facebook comp winner
Won a competition with HTFR on Facebook and received my record very swiftly and with the best packaging i have ever received with a vinyl posted it was in a mailer with 4 cardboard stiffeners which was inside a large jiffy bag which was covered in plastic really wasnt expecting this attention to detail/customer service given that i had won the vinyl despite it being £50+ in value,hats off HTFR highly recommended!! Cheers!
28 kwietnia 2013
Opinia niezależna
Very fast delivery and Vinyl LP ass described
Have been after 1st Base by the Willesden Dodgers for about 25 years and finally decided to dust off the turntable and make my own CD version.
The LP was described as very good. I would say the vinyl looks almost mint, better than most of my LPs which I did try to take care of.
The cover is slightly worn at the edges and is not isn as good condition as the vinyl but it is probably in good condition perhaps a bit better.
The LP arrived I think 3 days after the purchase, although it may have been 2.
The packaging seemed appropriate for a vinyl record although I would probably have placed the word fragile on the cardboard.
I have now digitised the LP and while I have not split the tracks etc I can confirm that it played with no jumps or scratches.
Overall I was very happy with the transaction and I thought the LP was a bargain.
18 kwietnia 2013
Opinia niezależna
Excellent service throughout the transaction
The ordering process was simple and the whole transaction was a pleasure. I received an email straight away confirming my order, and one the next day to let me know the order had been dispatched. Delivery was quicker than expected and the order arrived in excellent condition. Thank you.
17 kwietnia 2013
Opinia niezależna
Great prices and fast delivery
I have bought and sold from HTFR and found their service to be faultless.
5 marca 2013
Opinia niezależna
Fast and reliable.
Easy to order from and pay, records are sent straight away and always in good condition!
3 marca 2013
Opinia niezależna
Brilliant choice! good quality vinyl and great customer service as well.
One of the best vinyl stores out there. I am impressed at the selection available and particularly like that you can add items to wish list and HTFR e-mail you once they do become available as well. I contacted customer services once and they have been extremely helpful as well. Very happy altogether and will certainly be shopping again in the near future. Thanks HTFR!
17 lutego 2013
Opinia niezależna
Awesome
Excellent service as usual. Haven't purchased any item since new management took over. Always helpful if you ring up with a Q or query. After the loss of Massive Records in Oxford closing down some years ago its good to know you can still lay a finger on your Fav 12".
Keep up the good work guys.
Matt.
17 lutego 2013
Opinia niezależna
I am a first-time customer and I will shop here again
I have in fact already recommended HTFR to a friend.
1 lutego 2013
Opinia niezależna
Very fast and efficient service.
Ordered product and received it within a very short period of time. The products were as advertised and I would have no hesitation in using this company again. Very satisfied with the all round service provided.
30 stycznia 2013
Opinia niezależna
Excellent service in every respect thanks!
Accurate grading, prompt despatch, straightforward transaction throughout - recommended, with thanks.
26 stycznia 2013
Opinia niezależna
Great service fast delivery
Very happy fast and efficant would recomend them and will use again
25 stycznia 2013
Opinia niezależna
Great service & communications
Processed my order quickly & shipped immediately. There was a missing headphone adapter & they responded quickly via email & arranged a replacement part shipped direct to me.
Great service & will buy from them again!
11 stycznia 2013
Opinia niezależna
Blast from the past!
i love the fact that you can listen to the mixes before purchasing. The prices are great and delivery was good.
9 stycznia 2013
Opinia niezależna
True Customer Service!!
Some companies pay lip service to customer service but not Hard To Find. They mean it when they say that their customers are important to them. Try them for yourself.
15 grudnia 2012
Opinia niezależna
Excellent and highly recommended
Fast delivery, great communications, good quality products. Second time I have dealt with these guys and am continually impressed
6 grudnia 2012
Opinia niezależna
Reliable and easy to deal with.
Overall very good but certain vinyl availability is restricted and sometimes over priced compared to other sites.
6 grudnia 2012
Opinia niezależna
Very good seller, quick delivery
A very good service indded, I ordered the wrong thing and returned it with no quibble. Re-ordered with what I wanted. I will look out for more hard to find items, the next time
5 grudnia 2012
Opinia niezależna
Very good service - first order with HTFR
Very happy with communication and service, including delivery times. Many thanks.
17 października 2012
Opinia niezależna
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