Service was prompt, my purchase arrived well packaged, suitably adorned with extra 'fragile' tape, to warn the more hamfisted couriers out there. Item was exactly as described, although i can't comm... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I would just like to take advantage of telling people in my experience that hard to find records is absolutely must if you are thinking of ordering from them Thier grading is good their pricing is... Zobacz więcej
I've ordered from htfr several times and have always found them to deliver very quickly. The records are well packed and have always been as described. Records and sleeves are accurately graded. They... Zobacz więcej
Great selection of old school records at great prices. Speedy delivery, only negative is I can’t stop spending!
Informacje dotyczące firmy
Napisane przez firmę
After over thirty years in business Hard To Find Records remains a trusted source for vinyl records. During this time our passion for excellent customer service (rivalled only by our passion for music!) has remained central to what we do. This is reflected in our exceptional feedback and review scores. Our UK based warehouse is located in Birmingham’s city centre and from there we ship all over the world. We ship our sturdy, tested, environmentally friendly parcels with reliable and trusted courier companies. Our UK shipping rates remain extremely competitive and all international shipments are trackable with free insurance covering you against loss or damage. We have about a quarter of a million vinyl records on our shelves, some of which you won’t find anywhere else. Our team of friendly and knowledgeable staff is happy to help you with any music related questions or order related requests. We have professional DJs, experienced producers and audiophiles on hand. You can contact us during our opening hours by phone or email. And if you ever decide to sell your vinyl collection, we can even buy your records back from you. We purchase collections of nearly any size or genre with competitive prices paid.
Dane kontaktowe
30 Hall Street, B18 6BS, Birmingham, Zjednoczone Królestwo
- 0121 236 3685
- sales@htfr.com
- www.htfr.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 28% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
JUST BOUGHT A 12INCH SINGLE WHICH WAS…
JUST BOUGHT A 12INCH SINGLE WHICH WAS ADVERTISED WITH ITS PROPERPICTURE COVER SLEEVE BUT WAS SENT A COPY WITH OUT THE PICTURE SLEEVE SO NOT HAS DESCRIBED VERY DISA[PPOINTED WITH FALSE ADVERTISING WOULDNT BUY OFF THESE AGAIN

Odpowiedź od Hard To Find Records
Fantastic service and quality.
Bought a record marked as VG+ and it’s absolutely immaculate. Was a birthday present for my OH and he was so impressed at the perfect condition, he’d never seen such a good quality 2nd hand outer. Customer service was excellent, it was dispatched same day and arrived a few days later in very good quality, secure packaging. 5*
They're professionals and the delivery…
They're professionals and the delivery service is fast.
Hard become easy
First, providing tracking number on every order helps me to organise my time. HTFR provided me tracking number and i recived items with fast service. Second, price of items is very nice, i can buy rare things that are not available in my region. Third, ebay as a portal/database is giving me a lot of space to organise my own business.
I have used hard to find records a few…
I have used hard to find records a few times now. They always seem to have the record I'm looking for and at great prices. The next day delivery service is a massive bonus too. I am very happy to keep buying from Hard to find records.
Two orders. Two fails. Avoid :-(
First order I was sent the wrong vinyl. HTFR agreed to send me a replacement. Again they sent the wrong one! Finally got a refund. Clearly no one checked these vinyls before they went out or when they were listed.
Second order the vinyls were filthy dirty and no where near the grading. Clearly no one checked these vinyls before they went out or when they were listed.
I sent photos and was told to clean them. Or I could return for a refund but I would have to pay for the postage prior to return. No way! None of this is my fault. I guess I will have to persue via PayPal.
I am afraid I won't be using again. From my experience they are not taking care over listing, cleaning and despatching.
I recently purchased Vinyl Records from…
I recently purchased Vinyl Records from Hard to find Records UK spent about 200 Euro DHL was courier 🚚 company I’ve been useing HTFR records over 15 years revenue and customs have pulled my records and want 75 year to release them this has never happened me before leaves me thinking is this new normal now when I buy records from Uk it’s unfortunate this has happened otherwise hard to find records are Brilliant company to deal with 10/10
Always top quality records
Always top quality records, great condition and quick delivery. Have bought over 100 records from here with no issues.
Muy recomendable excelente atención y…
Muy recomendable excelente atención y despacho, los artículos se encuentran dentro de los estándares descriptos.
The order came very quickly and I was…
The order came very quickly and I was impressed with the records
Correct merchandise delivered quickly…
Correct merchandise delivered quickly and promptly made my experience very very good. I would recommend you to any fellow collector. Stu
delivered my order very promptly and…
delivered my order very promptly and the vinyl records purchased were exactly as described
A rip off company run by cowboys
A rip off company run by cowboys. Do not buy from these scumbags, there are plenty of good and honest companies out there but HTfR are NOT one of them.
Been using HTFR on and off for about 20…
Been using HTFR on and off for about 20 years now, only once had an issue that the wrong record was sent but same artist and label so did look identical, good after care though and was quickly sorted with no hassle to myself, occasionally they might need a quick clean up but records and dust will always be a thing. Other than that the actual condition has always been as described, shipping is always quick and reliable and never had any problems, would absolutely recommend them and I will continue to use them myself.
I accidentally ordered 2 of same…
I accidentally ordered 2 of same product (partly due to HTFR clunky shopping cart app when using phone) and emailed within 2 minutes to request a change. Unfortunately the email was never responded to and order quickly sent. I only received a response when using the Contact function on website.
Order did arrive very quickly however
Revival - martine giralut
Just discovered this site by chance, and ordered some records that I couldnt find anywhere else.
Great prices and good variety. Excellent Customer service, good packaging and delivery.
Thank you.
Excellent experience
Excellent communication and customer service from the guys at Hard To Find Records. Contacted by phone and email, great via both. I wanted to add a record to an order I placed online, was no trouble at all from both ordering and payment perspective. Delivery was also extremely quick.
Not the first time I've bought from HTFR, and won't be the last.
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