Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

After a terrible start with trying to organise a repair by phone, taking 4 days and many calls to get an appointment we finally had a great result. Our technician Villi was so friendly, polite and kn... Zobacz więcej

Oceniono na 5 z 5

We have never regretted having our HRV system installed in our house. Even with double glazing we used to get condensation on our window sills in cooler weather. As soon as HRV was operating there was... Zobacz więcej

Oceniono na 5 z 5

Awesome company to deal with. My old unit was no longer working so the technician sent all details to my Insurance company not once but three times. When I finally got the claim done HRV Taranaki were... Zobacz więcej

Oceniono na 1 z 5

Purchased a house with existing HRV system. Interestingly, soon after purchase we received notice from HRV that the system needed a service. ( detail was sent to house address and addressed to oursel... Zobacz więcej

Informacje dotyczące firmy

  1. Wykonawca instalacji grzewczych, klimatyzacyjnych i wentylacyjnych
  2. również w kategorii:
  3. Dostawca bojlerów
  4. Dostawca systemów klimatyzacji
  5. Instalacja klimatyzacji

Napisane przez firmę

HRV is here to help all New Zealanders make their homes drier, filled with filtered air and much more comfortable to live in. We've been dedicated to this mission since 2003 and have helped over 500,000 Kiwis achieve this. We work alongside our customers to understand what they need, then recommend a solution that does the job. This could include ventilation, extraction, heat transfer, heat pumps / air conditioning, panel heating, or a combination of products so you’ll love the feeling of coming home.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

149 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(149)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

I organised a tech to replace the…

I organised a tech to replace the filter. It was arranged quickly
The tech was in touch on the day

17 lipca 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Thanks for sharing, great to hear the filter replacement was sorted quickly and smoothly!

-The team @ HRV

Oceniono na 5 z 5

Return Customers

As a return customer we already knew how marvelous the HRV system is. Sales person really knew her stuff and was great to deal with. Would highly recommend HRV. It has made both homes we lived in healthier. Installation was quick and easy, by helpful and friendly staff

29 stycznia 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

We love hearing from return customers, thanks for trusting us again and for the recommendation!

-The team @ HRV

Oceniono na 5 z 5

Honesty.

Honesty.
Once the Consultant arrived onsite, it became apparent my property wasn't suitable for an HRV system.
This was explained to me in simple terms, which I appreciated.
Once I make the changes necessary, I'll make sure to contact HRV.

28 lipca 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Thanks for your understanding and kind words, we’ll be here when you’re ready!

-The team @ HRV

Oceniono na 5 z 5

Continued satisfaction.

We've had our HRV system for over a decade and recently had the filters replaced. The system continues to operate as well as it did when we had it installed and even with the very cold winter we're experiencing there is very little condensation on our windows. We're very happy with HRV.

13 sierpnia 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Great to hear your system is still performing so well after all these years!

-The team @ HRV

Oceniono na 5 z 5

The people of HRV Northland are some of…

The people of HRV Northland are some of the nicest, friendliest people I have ever dealt with. Whether it’s a phone call or a home service visit I always feel like I’m a top priority. Best customer service around.

8 kwietnia 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Thanks for the amazing feedback! We’ll be sure to share this with our Northland team.

-The team @ HRV

Oceniono na 5 z 5

Experience and skill combined with good people skills.

The person we had was so helpful and experienced. He was kind and thoughtful and treated us with respect. He also knew what he was doing and had brought all the tools and equipment he needed with him. At the end he showed us the degree of complexity he was working with. eg very dusty filters.

17 czerwca 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Great to hear you were well looked after and informed throughout the process!

-The team @ HRV

Oceniono na 5 z 5

HRV multiple products

When shifting houses, asked for HRV to come and look at new house for install of HRV/Water Filter System/bathroom extractors. As we had an HRV system in our existing house and it was brilliant. Staff came out and viewed, gave us indication of pricing, timeframe etc. Super helpful and very professional. Installs went exceptionally well and really pleased. As it was getting colder asked about the heat transfer system that can be added to the HRV system. Again no hassles, everyone very professional and helpful. Install painless and system working really well. Would recommend HRV Canterbury to anyone considering a new build or retro fitting into existing house.

10 lutego 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Thanks for trusting us again in your new home!

-The team @ HRV

Oceniono na 5 z 5

Hrv Chch

They did exactly what they said, efficient, friendly lovely company. Love the hrv.

24 czerwca 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Thanks for the awesome feedback!

-The team @ HRV

Oceniono na 5 z 5

Filter replacement

Contractor went out of his way to be helpful. Was friendly quick and efficient

30 lipca 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Great to hear! We’ll be sure to pass your kind words on to the team.

-The team @ HRV

Oceniono na 1 z 5

Our HRV has come apart

Our HRV has come apart, the pipes are not connected to the motor, bottom of the motor has fallen off (photographice evidence was given), which means there is no filtered air in the house. HRV won't stand by their service workmanship without a callout fee. Very disappointed!

24 lipca 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Hi Deborah,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience. We’d really like the opportunity to look into this further and see how we can make things right.

We have requested your details but haven't heard from you. When you have a moment, could you please send an email to marketing@hrv.co.nz with your name, contact details, and address?

We appreciate your patience and hope to resolve this as soon as possible.

-The team @ HRV

Oceniono na 5 z 5

Fantastic service and good advise.

Fantastic service and good advise.
Highly recommend
Truely a great company to deal with.

15 maja 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Thanks for the high praise and recommendation! We’re glad we could help.

-The team @ HRV

Oceniono na 5 z 5

Knowledgeable and professional

Friendly helpful staff to help understand what I needed . Michael was really helpful and gave me some other options that I hadn’t thought of. The quality of workmanship was great and I was kept up to date throughout the whole process. Found them to be extremely knowledgeable and professional

18 marca 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Thanks for the great feedback! We’ll make sure the team hear your kind words.

-The team @ HRV

Oceniono na 4 z 5

Friendly nature and informative

Friendly nature and informative and appeared to be knowledgeable in her role

4 lipca 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Great to hear you found our team friendly and knowledgeable. Thanks for the feedback!

-The team @ HRV

Oceniono na 5 z 5

HRV is a wise investment

Call centre is great. Helpful, friendly, proactive. Staff installing HRV were courteous, no hassles at all, great product. No condensation in winter, house cooled a bit in summer.

28 lutego 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Awesome to hear you’re enjoying the benefits and great service from our team!

-The team @ HRV

Oceniono na 5 z 5

Very polite. Very helpful.

The young lady who serviced my HRV was super helpful and extremely polite. Thanks hrv. Great service.

1 maja 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Thanks for the kind words! We’re glad she could help.

-The team @ HRV

Oceniono na 5 z 5

Perfect service

Perfect service. Arrived on time, changed all filters, checked and tested the controls. Done in less than an hour. Very happy.

17 czerwca 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Thanks for the great review! Quick and thorough is our goal.

-The team @ HRV

Oceniono na 5 z 5

Great service

Great service, happy with the product. Love the 'Burn Toast' option as it clears off all the cooking odour within minutes. The system works great with the moisture in winter, windows are dry and gives a fresh feeling when you breath as it maintains the temp inside the house. Very happy with the decision made to purchase this product.

6 sierpnia 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Love hearing how your system is making a real difference. Thanks for the great feedback!

-The team @ HRV

Oceniono na 4 z 5

We have a low roof without much crawl…

We have a low roof without much crawl space. the 1st person that arrived was a bit to big to be able to do the work in the space. An other person who we had had previously. he did a great job and was able to fix an issue we had had. Top marks to HRV for our service.

10 kwietnia 2025
Opinia niezależna
Logo HRV

Odpowiedź od HRV

Thank you for your review. We’re glad we could get the right person for the job in the end!

-The team @ HRV

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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