1st time brilliant! 2nd time readybfor holiday ruined my hair. Cut too short hacked and didnt use product or style my hair just hacked at it and said use product! Will Never use again. Dont bother tex... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Email updates has been excellent, but did get an automated email saying product in cart will expire soon after I had completed and paid for order.... Maybe because I ordered from NZ? Made me bit nervo... Zobacz więcej
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I find the website easy to locate what I am looking for. The secure payment process is easy. When ordering outside of my country I feel a greater risk on my side is taken. My first order was acknow... Zobacz więcej
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I had a good experience with this company. The price was very good, I was updated about delivery and the hair spray arrived in excellent time. The product (I have used previously) is of good quality a... Zobacz więcej
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Informacje dotyczące firmy
Dane kontaktowe
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Zjednoczone Królestwo
- 0161 813 1480
- www.hqhair.com
4,1
Dobra
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Will use again
Super speedy delivery and exactly what I wanted for the best price I could find.
4 lipca 2023
Odpowiedź od Hqhair
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Wash, cut, curly blow dry
I had a hair cut yesterday for the first time here and loved it. I asked for exactly what I wanted, and it was checked a couple of times that I was happy with the cut so far. I also had it styled the way I wanted and I got to keep my hair long like I asked which I was happy about. 😀 Great service and great price when compared to some others in the area! I will be back again 🙂
11 lipca 2023
Opinia niezależna
Odpowiedź od Hqhair
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Odpowiedź od Hqhair
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I have great experience with hqhair
I have great experience with hqhair. when the code is not working the assistant Charlotte helped me by chat. It was fantastic experience. I would like to buy again someday.
10 lipca 2023
Opinia niezależna
Odpowiedź od Hqhair
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Makes my hair look thicker
I like this product and one of the lesser expensive ones through your company keep up the good work and thanks for looking after me
8 lipca 2023
Odpowiedź od Hqhair
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Good website good price
5 lipca 2023
Odpowiedź od Hqhair
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Odpowiedź od Hqhair
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Odpowiedź od Hqhair
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great offer price and easy to use
Was easy search, find and order. Just recently discovered the Vitamin C Fix Cleanser which is a fantastic must have facial product. My skin is glowing. Great offer. Thanks to you!
4 lipca 2023
Odpowiedź od Hqhair
Hello
Thank you for leaving your review.
We love receiving feedback from our customers, and this will always be used to improve our services.
If we can assist you with anything, please don't hesitate to let us know!
Take care, and have a great day.
Kind Regards,
Kayleigh
Discount code for new customer not…
Discount code for new customer not working with my order. This is not great.
30 czerwca 2023
Odpowiedź od Hqhair
Hello Malgorzata,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Excellent price and service
29 czerwca 2023
Odpowiedź od Hqhair
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
It was so easy to order plain sailing…good site
It was so easy to order plain sailing from start to finish will definitely order in the future
29 czerwca 2023
Odpowiedź od Hqhair
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Odpowiedź od Hqhair
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Shiona was quick to respond and highly…
Shiona was quick to respond and highly effective at resolving my issue
30 czerwca 2023
Opinia niezależna
Odpowiedź od Hqhair
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
First time using this company
First time using this company
Easy to order on webpage.
Hopefully the delivery will be as straightforward 🤞
28 czerwca 2023
Odpowiedź od Hqhair
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
AVOID this company at all costs. Scammers.
AVOID this company at all costs. Scamming their customers. Paid over £220 for an order of shampoo & received a box which had been tampered with and then a note supposedly from Royal Mail saying the goods had been damaged. Explained this to HQHair customer service and they closed my account down and said the investigation had been complete leaving me out of pocket over £200 - disgraceful. I emailed Director of company but no reply. I will be seeing where I stand legally to resolve. AVOID - SCAMMING company.
EDIT: The below response now says they've emailed my account which is not true because I can not even login to the account because they closed and deleted it. Please update me ASAP Liam or call me.
18 czerwca 2023
Odpowiedź od Hqhair
Hello Amy,
Thank you for taking the time to leave your review.
I am sorry that your account has been disabled. I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Your website is very mis-leading to new…
Your website is very mis-leading to new customers it says new customer gets 20% off spoke to your advisors she told me not all products . That is misleading to what you say on your webisite maybe look into that change the wording .
28 czerwca 2023
Odpowiedź od Hqhair
Hello Susan,
Thank you for leaving your review.
I am sorry to hear you have had an issue with a discount code. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Claire
the website is freindly
the website is freindly
the purchase was quick
missing at the item- how to applicate it
27 czerwca 2023
Odpowiedź od Hqhair
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy to order quick delivery
23 czerwca 2023
Odpowiedź od Hqhair
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Exellent price with no delivery charges…
Exellent price with no delivery charges and excellent website. Can’t find this item cheaper anywhere else with free postage, brilliant service and will pass on your details to friends.
26 czerwca 2023
Odpowiedź od Hqhair
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.