This was such a lovely experience. After ordering my curtain fabric I received a lovely reply detailing what would happen etc. Fabric arrived very quickly and encased in a cardboard tube so was perfec... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
This was such a lovely experience. After ordering my curtain fabric I received a lovely reply detailing what would happen etc. Fabric arrived very quickly and encased in a cardboard tube so was perfec... Zobacz więcej
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Absolutely marvellous company. I ordered made to measure curtains. From start to finish, from the range of fabrics to choose from, the assistance given when sorting out the ordering and brilliant... Zobacz więcej
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Blind bought as a gift for new baby’s room. Sample service was prompt and provided a sample large enough to match colours. Phoned to gain estimate of completion - Joanne was extremely helpful and emai... Zobacz więcej
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Amazing experience! We bought two large blinds a few years ago that needed repairing as the control units were no longer working effectively. We were advised to send them back in so they could be prop... Zobacz więcej
Online Retailer for Designer Fabrics and Wallpapers. In-house Workroom for Made to Measure Curtains and Roman Blinds. We offer measuring guides and room ideas for home decor inspiration. Tailor-made quotations available via the website or email.
Spring Street, BD21 3LE, Keighley, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Delighted - from the start the staff were helpful and friendly. I was kept updated regarding the progress and the blind was delivered promptly, well packaged and well made with the pattern beautifully matched up. Based on my experience I would have no hesitation in recommending them.

Odpowiedź od House Decor Interiors
From initial ordering through to fitting the Roman blind , everything was perfect. Great communication , fabric samples no problem to arrange, and really good quality blind. Very satisfied and will definitely use again

Odpowiedź od House Decor Interiors
We are delighted with the pair of lined double pleat curtains (4.25m x 2.5m) made to order for us by Home Decor Interiors, with their helpful friendly approach keeping us informed at each stage, and their timely service - 24 days from order to delivery, exactly as predicted. Great value and they look great!

Odpowiedź od House Decor Interiors
Wished I would of read the reviews of the other disappointed customers, never before have I experienced the non-return policy! Avoid ordering from this company like the plague! as you can buy the same products from a reputable company who will allow you to return items you don't require. As a rule you read the returns policy when you need to return an item, I have suggested they should clearly state on the front sales page that goods can not be returned. Silly me ..... if they did no on would order from them !!!

Odpowiedź od House Decor Interiors
Delighted! We recently ordered made-to-measure Roman Blinds and are absolutely delighted with them. We are very impressed with the workmanship and excellent customer service.

Odpowiedź od House Decor Interiors
Needed curtains for patio doors and kitchen window with specific requirements. Contact with the team was straightforward, friendly and helpful. All queries resolved and fair price. Good quality products delivered before stated time and all to agreed spec. Would not hesitate to use House Decor Interiors again or recommend to others.

Odpowiedź od House Decor Interiors
Ordered 4 rolls of wallpaper which their online calculater advised. We only used 3 so wanted to return the extra roll (£42 per roll). Told that they do not accept returns. Why advise to buy more then required then? Is this a sales ploy?
My advice is to buy from a high st store where they accept returns of any extra purchased rolls, most stores do this.

Odpowiedź od House Decor Interiors
Have bought 4 lots of material from HDI which also had to be fire treated. Staff very helpful with the purchase and kept me informed at all times. Really happy and excellent service - would definitely recommend.

Odpowiedź od House Decor Interiors
We ordered Harlequin wallpaper for a recent refurbishment of a 1960's house. The wallpaper, while very nice, did not look anything like the pictures. We didnt have time to order a sample which we normally do. We contacted House Decor to advise that we wanted to return the wallpaper and after 3 emails interogating us about why we wanted to return the paper and 3 conversations , we were advised we could return it but with a handling fee of £60. I have never come across this, I eventually had to speak to their Customer Service Manager who would not explain how the handling charge was brokenb down or whether it was imposed by Harlequin or them. Do not use House Decor as my experience was terrible and we are £60 worse off.

Odpowiedź od House Decor Interiors
Good products, good prices, efficient service - thanks.

Odpowiedź od House Decor Interiors
House Decor Interiors have been great. The cost was reasonable, and the workmanship and communication excellent.

Odpowiedź od House Decor Interiors
Fabulous wallpaper arrived well packaged. Do NOT use their online wallpaper calculator - I did and ended up with 2 spare rolls - House Decor will not accept return of them in their original packaging totally untouched - hence only 3 stars.

Odpowiedź od House Decor Interiors
Excellent service, good communications and very friendly & helpful, I would highly recommend this company,

Odpowiedź od House Decor Interiors
I ordered 4 rolls of wallpaper £60 per roll. I contacted House of Decor to return 1 roll of unused unopened wallpaper. I was told that they did not accept partial refunds - but suggest eBay! They confirmed that if I had ordered 4 x 1 roll of wallpaper I could have returned 1 roll but as I ordered 4, the return would be classed as a ‘partial’ return. This is in their T&Cs but it is such a fundamental point that it should be highlighted specifically before the point of sale. Let’s hope they learn from yet another example of this! And change their website so other people are not subject to a clearly unfair, unjustifiable returns approach.

Odpowiedź od House Decor Interiors
Absolutely amazing company and selection of quality fabrics. Not only could they fulfil the order, particularly at this time , but my fabric arrived within two days.
Simply the best shopping experience.

Odpowiedź od House Decor Interiors
Please consider carefully whether you buy from this company! Their fine print says if you order made to measure there is no going back. Despite covid-19, this company will show NO compassion. They emailed to say they were closed and could not carry out our order until mid-June, we asked for a refund, they refused so we asked PayPal to step in who refunded us, a few weeks later our order was delivered to a neighbour (no email to inform us of dispatch) we were then emailed and expected by the company to go and get the curtains (despite social distancing and a son who is ill) and that we had to pay. Nothing through our door to say they had been delivered to a neighbour or where. Explained my husband was furloughed and we weren’t in a position to pay,so they took out a county court junction against us without even informing us this was there next move.Eventually, had to pay and add to our credit card. Curtains also arrived with pins in which is very dangerous! I urge you not to buy from them !

Odpowiedź od House Decor Interiors
The ordering process was easy , and any queries promptly dealt with .
The fabric I ordered is of excellent quality .
I shall be ordering again with confidence .

Odpowiedź od House Decor Interiors
Be aware their returns policy - they will not refund you if it turns out you don't need every item in an order - they only refund entire orders - so don't order too much of anything as they will not help in any way. Not sure they are officially allowed to do this, but they do.

Odpowiedź od House Decor Interiors
Beautiful, high quality fabric and excellent service - my fabric was delivered within a few days of ordering. Also an excellent website, easy to use, search and find illlustrations. Highly recommended. I will use this company again!

Odpowiedź od House Decor Interiors
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