Complete scam. The rates shown are not available, the hotel room they show are not available, when clicking on the link it diverts to a FAKE version of the associated booking platform. E.g - I manuall... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Здравствуйте, меня зовут Айгуль Макенова, я заходила через hotels combined сайт и бронировала отель в Стамбуле на 22-23 сентября. Рассмотрев таблицу отметила фильтр, ВКЛЮЧАЯ НАЛОГИ. Увидела в АМОМЕ п... Zobacz więcej
Reakcja na opinię
Hi this is not a review. I got a telegram message from hcagent.com offering a job as "reviews online hotel assistant" which sounds quite quirky. I'd like to know if this is genuine, otherwise this... Zobacz więcej
Hi Hotelscombined! I notice that your hotel reviews are few compared to other booking sites. I personally (and I believe most people do) uses online reviews to best compare hotels and determine which... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Hotel
- również w kategorii:
- Biuro podróży
Informacje przekazane przez różne źródła zewnętrzne
HotelsCombined is a hotel search engine which offers travelers the most comprehensive collection of hotel choices on one site. Unlike other hotel sites, travelers can easily compare supplier inventory and pricing which saves time and money.
Dane kontaktowe
2,6
Słaba
390 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpfull with HotelsCombined…
Very helpfull by HotelsCombined staff.
I cancelled the hotel, but money never refuned for 15 days by Amoma.
I strongly believe that Amoma was playing with me .
whenever I rang them their sound was very helpfull but keep passed me to other staffs continuously 5 times. and sent me money to my Visa card 5 times but only $0.00 shown.
they said ,after 10 days I cancelled, they had problem with their bank without any applogy. and now all fixed and will send money within today. however still money wasn't arrived, only $0.00 for 3 times a day.
after I conplaint to HC because I joined and searched hotel by HC. not the Amoma. and the staff was very helpfull so, now I got the money back just after 1 day i talked to HC staff.
Thanks God. never ever do with "AMOMA" paying Hotel fee again. NOW searching through "Booking, Agoda, Trip" only.
Thanks again to the staff of HC.
please you should do something with Amoma for the future customer.
17 kwietnia 2018
Opinia niezależna
Odpowiedź od HotelsCombined
Hello Joseph, thank you so much for taking the time to review our service! I am sorry to hear about your experience with AMOMA and our customer service team are investigating this issue to ensure it doesn't happen again. When you said you will only search through booking now, did you know that as well as all the very reputable websites worldwide we also have Booking.com offers on our website so you can use our site to browse for your hotel, find the perfect one for you and then if Booking.com is shown in the deals you can book through them and feel that you are in good hands with us and safe booking through them :)
Thank you for using and trusting HotelsCombined, remember we are just one email away for any issue you may have! We look forward to seeing you online again soon!
Odpowiedź od HotelsCombined
Hello Liat, thank you for leaving the great review! We work very hard to give our customers the best experience and are always happy to hear feedback from you to reinforce our efforts. Thanks again for trusting and using HotelsCombined, we hope to see you online again soon!
Hotelscombined goes the extra mile.
I have had trouble with the actual hotel itself with not replying to emails or making any changes to my booking. Hotels combined however, helped me get in contact with the hotel and sorted out my reservation issues in a timely fashion. Ive had no issues with hotelscombined at all and would recommend their service. I ended up not staying at the hotel due to their poor service on the phone when i rung to confirm check in dates.
9 kwietnia 2018
Opinia niezależna
Odpowiedź od HotelsCombined
Hello Fee, thank you for taking the time to review HotelsCombined and for your positive comments! I am sorry to hear that in the end the hotel itself had poor service and my customer service team has informed me they are investigating this case already to ensure this doesn't happen again for future bookings. Thank you for trusting and using hotelscombined and we look forward to seeing you online again soon! Have a great week!
I’ve had no problem communicating with…
I’ve had no problem communicating with any changes to my bookings and they have the best deals
28 marca 2018
Opinia niezależna
Odpowiedź od HotelsCombined
Hello Sassy! Thank you so much for leaving us such a great review! We are glad to see that you can find the best deals on our site! I hope you enjoy this Easter break and see you online again soon!
I had a reservation with **el.com…
I had a reservation with **el.com through hotelsCombined. **el.com took the money and they didn't provide a room and I had to pay again to book another hotel. Later I asked them to solve the issue or refund me, but I struggled with them for about more than a month but they refused to refund. Eventually, I contacted hotelsCombined and they (hotelsCombined) themselves refunded me with the full amount of the money and they told me that they will deal with **el.com! That was very professional from hotelsCombined.
I highly recommend to book through hotelsCombined because of their commitment and honesty.
16 lutego 2018
Opinia niezależna
Odpowiedź od HotelsCombined
Hello, thank you for your great review and positive feedback, we are always happy to read that our customers are happy and trust is very important to us as a brand so we are happy to hear of your experience. We look forward to seeing you online again soon :)
Site issue - HC assisted
I had a problem - with the SIte not HC, but they have been extremely helpful, supportive and responsive. Wonderful communication and assistance
31 stycznia 2018
Opinia niezależna
Odpowiedź od HotelsCombined
Hello Marion,
Thank you for your great feedback! Our customer service team work very hard to ensure all our users are happy with their HotelsCombined experience, and its great to get positive feedback like that to reinforce their hard work! We look forward to seeing you again online soon!
Even though there was confusion with my …
Even though there was confusion with my booking, HotelsCombined were prompt with replying to my email of concerns. They even followed up after my booking to make sure it all went smoothly.
24 stycznia 2018
Opinia niezależna
I had an issue with a hotel in …
I had an issue with a hotel in Kensington which just booked another hotel (I did not want to go to) for me, because they were fully booked. Without my approval they charged me the same amount and were not willing to refund me, even if I have never been there. Hotels Combined reacted very quickly, they couldn't convince the hotel to pay my money back, so they refunded me by themselves. This Service is really really reliable and extraordinary. I would always book again with them.
21 grudnia 2017
Opinia niezależna
Odpowiedź od HotelsCombined
Hello, thank you for taking the time to review HotelsCombined! We are extremely happy to hear such great reviews from our customers and we look forward to meeting your hotel needs again in the future :) Have a great 2018!
I had trouble getting my bookings …
I had trouble getting my bookings modified. Luckily, after reading through comments on Tripadvisor from customers looking for Revato and manage to find HotelsCombined. Once I sent my concernts to Hotelscombine, my modifications were done pretty quick. Thanks
19 grudnia 2017
Opinia niezależna
Odpowiedź od HotelsCombined
Hello! Thank you for taking the time to review our website! We are happy that you managed to get your modification done and hope that your next booking is as smooth and pain free as it always should be when using HotelsCombined.com. Have a great day!
First choice when making bookings
To date I have found hotels combined has always offered the best prices on hotels and I can find what I want on the one site. Convenient and easy to use.
18 grudnia 2017
Opinia niezależna
Odpowiedź od HotelsCombined
Hello! Thank you for taking the time to review our website! We love to see our users finding the best prices online and want to thank you for using and trusting our services. Hope to see you online again soon :)
Excellent site
Excellent site. They don’t sell direct but take you to other websites. Found me good deals and also showed me how much I overpaid on a booking I made a couple hours earlier!
Will use religiously for all hotel bookings going forward.
4 listopada 2017
Opinia niezależna
Odpowiedź od HotelsCombined
Hello Nick!
Thank you so much for your great feedback! We love saving you money and are glad to hear you love our deals! We look forward to seeing you again online soon!
Wow. Best customer service
Wow. You guys are amazing, nothing is a problem. Without a doubt highly recommended.. best customer service that I have experienced in a very long time. Thanks hotels combined
Roula zairis
16 października 2017
Opinia niezależna
Odpowiedź od HotelsCombined
Hello Roula,
Thank you for your great feedback! Our customer service team work very hard to ensure all our users are happy with their HotelsCombined experience, and its great to get positive feedback like that to reinforce their hard work! We look forward to seeing you again online soon!
Its very hard to get in contact with …
Its very hard to get in contact with them i was charged ov er 50$ in credit card fees which was no were mentioned in the terms of booking. Just a head ace having to go through a third party easier to book direct with the hotel.
30 września 2017
Opinia niezależna
Odpowiedź od HotelsCombined
Hello Sandy, thanks for your review. Kindly note at HotelsCombined we simply compare hotel deals & then you book with one of our travel partners or the hotel directly.. It seems you chose our 'book direct' option (Revato) and in this case, the hotel was directly in charge of your booking and payments. Saying this, It seems our customer service expert has been taking good care of your case and have escalated your issue to the hotel, as they were the ones taking care of your payments. As per your last email to us, the matter was resolved and you were refunded by the hotel directly for one of the two nights. Kind regards!
A great site
A great site for bookings and if you need assistance staff are very helpful.
29 września 2017
Opinia niezależna
very good website..easy to use
very good website..easy to use, and fast-loading
29 września 2017
Opinia niezależna
Problem I had was sorted quickly Good …
Problem I had was sorted quickly Good job Ben
21 września 2017
Opinia niezależna
Odpowiedź od HotelsCombined
Hello V Withnall, thank you for taking the time to review us, we really appreciate it! We are happy to see that you are happy with our service and our hard working customer service team! Thank you again for trusting and using our services and we look forward to seeing you online again in the future, hopefully problem free next time!
Awesome Customer Service
The customer service is exceptional and they respond to your queries in a quick and informative manner.
21 września 2017
Opinia niezależna
Odpowiedź od HotelsCombined
Thank you for your review Lee Yang! it is always great to get feedback on our services and we really value it! We hope that you continue to use and enjoy our services in the future, have a great day!
Poor comparison
Poor comparison. Give me the most expensive rate!!!!!!!!
26 sierpnia 2017
Opinia niezależna
Odpowiedź od HotelsCombined
Hello Alex, thank you for your feedback. Please note that at HotelsCombined we are so confident we can find you the best deals and prices we have a best price guarantee! Please email our customer service team at customerservice@hotelscombined.com with screenshots and information about the rates you have seen and they will happy to investigate this for you!
Love it!
I was looking to find hotels for my upcoming holiday and thought I would try HotelsCombined. I am extremely happy with the results! I love the design of the site and the prices are unbeatable!
28 lipca 2017
Opinia niezależna
Unbeatable!
Great website! I have used this site a lot and will continue to do so as I am very satisfied with their service!
28 lipca 2017
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.