Excellent. First time we've used it and it provided exactly what we wanted. Very straightforward booking. We'll certainly be using Hotel Direct again.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From start to finish this was an easy process, all sorted in one phone call. Lots of options for accomodation and the show options were great. Only thing to mention is that on the original info send... Zobacz więcej
This is the 2nd time we've used Hotels Direct to arrange a London show, hotel and transport, and they have been superb on both occasions. Really easy to use with great communications, they take away... Zobacz więcej
Made booking a rail/stay break straight forward with a great choice of hotels. All the information we needed was provided with reminders. Would definitely use again.
Informacje dotyczące firmy
Napisane przez firmę
The only hotel agent with a Google 5 star seller rating. Customer service really differentiates HotelDirect.co.uk. From an expert UK Customer Centre (0800 633 8000) to their Arrival Assurance™; a unique check of your reservation with the hotel 48 hours prior to your arrival. Hotel Direct is a hotel breaks specialist offering hotel packages that include discount rail tickets, coach travel and theatre breaks. It's cheaper when you package.
Hotel Direct Details
Napisane przez firmę
- Packages are cheaper!
- Hotel Direct allows you to create you own hotel break by dynamically packaging your choice of hotel with rail travel and/ or theatre tickets or attraction tickets. It's 100% flexible - choose any hotel, travel from anywhere in the UK. If you're going to London, add any West End show. And the really great news is that when you create a package, the hotel and travel prices are cheaper than when booked separately. Saving you time and money.
- Arrival Assurance™
- Why would you book a hotel with a company that doesn't check your booking? Only Hotel Direct checks your reservation 48 hours prior to your arrival and sends you a reminder confirmation with the names of the people at the hotel and at Hotel Direct, who re-confirmed all your reservation details. This ensures there are no unwelcome surprises at check-in and you can travel with complete peace-of-mind.
- UK-based customer service centre: 0800 633 8000
- Our company is 100% based in the UK. Call our friendly UK service centre for the very best hotel prices and expert advice, Mon-Fri 9am to 5pm. Calls are free on 0800 633 8000.
- Up to 75% off published hotel rates
- All Hotel Direct rates are discounted with up to 75% off hotels' published prices. With rail inclusive breaks you'll save up to 50% off the price of your train tickets. And when you package anything with a hotel, travel or theatre or attraction tickets, we also provide special package discounts off the hotel price. Check-out our Hidden Gems™ for exclusive offers. Hotel Direct staff are awaiting your call. They get up in the morning to find you a fantastic hotel or package deal!
- Best price guarantee
- Hotel Direct tracks hotels' own prices and other agency prices to ensure their rates are always the lowest available. However, in the unlikely event that you find a lower rate after booking, call Hotel Direct and they'll refund the difference.
- 1000s of hotel reviews
- Hotel Direct has one of the biggest resources of hotel reviews and theatre reviews on the world wide web. All are genuine reviews left by Hotel Direct guests and offer a fantastic way of comparing and assessing hotels and shows.
- No Card fees. No Booking fees.
- All prices displayed on Hotel Direct's website are per room and include VAT and if applicable, hotel service charges. Prices are the total price for all guests. There are no Card fees, Booking fees or other hidden extras to be added.
Dane kontaktowe
Bridge House, St Clement Street, TR1 1ER, Truro, Zjednoczone Królestwo
- 01872 261 100
- info@hoteldirect.co.uk
- www.hoteldirect.co.uk
Hotels, Rail Breaks and Theatre Packages
4,8
Doskonała
7 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beautiful hotel
Beautiful hotel. Location great. Rooms immaculate. Delicious food.
31 lipca 2026
Opinia niezależna
Fantastic theatre break in London
Fantastic theatre break in London. Great tickets to see Les Miserables and a fantastic four star Hotel on the riverbank. Very competitive price and excellent communications after booking and before the trip. Would highly recommend Hotels.com
23 lipca 2026
Opinia niezależna
Fabulous package deal for ABBA Voyage…
Fabulous package deal for ABBA Voyage took the ease out of booking tickets, trains and a hotel. We could relax and enjoy the experience….superb!
23 lipca 2026
Opinia niezależna
This company makes everything so easy…
This company makes everything so easy for the traveller. I love the reassuring email confirming the hotel,just before you leave. Great choice of hotels (I love the Indigo group.)Third time I've used this company and every time it's been a breeze.
23 lipca 2026
Opinia niezależna
Very convenient to have the train and…
Very convenient to have the train and hotel all in one package.
14 lipca 2026
Opinia niezależna
The booking was incredibly easy
The booking was incredibly easy. Hotel direct kept me well informed and sent an email to let me know they had confirmed the booking with the hotel so I was reassured that I did not have to check myself.
10 lipca 2026
Opinia niezależna
Brilliant company
Brilliant company, booked ABBA Voyage with Holiday inn express, Stratford package and it was perfect. Definitely use again and price and communication were great too.
9 lipca 2026
Opinia niezależna
Had a great trip to York everything…
Had a great trip to York everything going to plan, Hotel Direct kept in touch about various things about our holiday. Would definitely book a holiday with them again in the future.
6 lipca 2026
Opinia niezależna
Excellent service from booking to visit.
Excellent service from booking to visit.
3 lipca 2026
Opinia niezależna
Great show and an excellent hotel
Great show and an excellent hotel just 10 mins walk away. What more could you want.
2 lipca 2026
Opinia niezależna
Another great trip this time to…
Another great trip this time to Birmingham. Hotel was in fab central location to station, shopping and eateries. Weekend away with girls and Hoteldirect makes the booking so much easier and also reassured to get confirmation from hotel. Definitely will book again with Hoteldirect.
26 czerwca 2026
Opinia niezależna
Have used several times and would recommend
Always a good selection of hotels and shows.
1 lipca 2026
Opinia niezależna
Excellent hotel
Excellent hotel, good location, everything we wanted from a theatre break
22 czerwca 2026
Opinia niezależna
Tower Bridge hotel by thistle London
Tower Bridge hotel by thistle London. The hotel‘s location was the only good thing. The room was absolutely terrible. It was dirty rundown hot water took up to 4 minutes to come through. The bathroom door is rotten. There is even a packet of prescription pills from a different guest under the desk all in all I would not stay there again and would recommend that you don’t either. The hotel‘s location was the only good thing. The room was absolutely terrible. It was dirty rundown hot water took up to 4 minutes to come through. The bathroom door is rotten. There is even a packet of prescription pills from a different guest under the desk all in all I would not stay there again and would recommend that you don’t either.
27 czerwca 2026
Opinia niezależna
Odpowiedź od Hotel Direct
Dear Mr Wortley,
Thank you for taking the time to review.
We are very sorry to hear that the hotel was not up to the expected standard. We carefully select the hotels featured on our website so this is certainly not what we would expect.
We realise you have been speaking to our customer service team regarding this and a satisfactory outcome has been reached with the hotel. However, please be advised that this is something that has been taken seriously and that we have had extensive talks with the hotel about.
Kind Regards,
Customer Service Team
Great way to book
Perfect stay - accommodation was brilliant and excellent seat selection options for the theatre tickets.
Good value and highly recommended
24 czerwca 2026
Opinia niezależna
Easy booking process and reasonable prices
Easy booking process, smooth and straight forward ticketing and reasonably priced.
19 czerwca 2026
Opinia niezależna
It just does what you want
It just does what you want; a great hotel and fabulous theatre show with a stress free train journey.
20 czerwca 2026
Opinia niezależna
Easy to use and good prices
Easy to use and good prices. Would be better if you could log in to retrieve your booking details
22 kwietnia 2026
Opinia niezależna
Abba solutly amazing
From the train journey to the hotel .....which was amazing .... to abba voyage. Wich was incredible.. this package was perfect would recommend this for peace of mind and an enjoyable adventure
6 czerwca 2026
Opinia niezależna
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