HotelClub Recenzje 

1265
Wynik TrustScore: 2 na 5

2,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Location was great; right off the highway. Room was clean, bed comfy. Very polite & helpful staff. Great hot breakfast if you're not gluten allergic. Had enough alternatives for a good breakfast a... Zobacz więcej

Oceniono na 2 z 5

Very disappointing stay, I asked for ground floor room as suggested when booked only to be told none available strike 1 second issue we tried calling reception as it showed on handout and didn't work... Zobacz więcej

Oceniono na 1 z 5

I just had my account taken over by someone else and it took a whole week to sort out leaving my account member points and worst of all my card details viololated. Customer promised she will within 7... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I had booked a hotel room for 4 nights, and received the confirmation email. But 10 min later I received another email... now its my cancellation confirmation email. And the local Hotel in Eur... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży
  2. Hotel
  3. Agregator turystyczny

O HotelClub

Informacje przekazane przez różne źródła zewnętrzne

Fast, secure and easy to use online hotel reservation service. Lowest hotel rates and real-time reservation.

Dane kontaktowe

2,0

Słaba

Wynik TrustScore: 2 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,0

Wszystkie recenzje

(1265)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Best company out there

I wasn't sure an Australian company would suit my needs for hotel searches here in the U.S., but I was pleasantly surprised that not only were they seemingly able to negotiate with hotels for better prices (exact same rooms at the exact same hotels on hotels.com and kayak.com) but also a much more elegant and user friendly app than all others I've ever seen. Their follow up and support is just enough, not too much or too little. I've now used them several times as I've discovered that they are a well run, consistent, and very trustworthy company. Awesome job guys. I'm glad you exist!

30 maja 2015
Opinia niezależna
Oceniono na 5 z 5

Smart Traveller

Hi I travel alot as single person. I find hotel club give good rates and service. Whether it's booking or needing to cancel or amend just as easy. Their online chat is also very usefuI when booking or comparing rates.

30 maja 2015
Opinia niezależna
Oceniono na 5 z 5

Wide range of hotel choices and great service

When booking accommodation throughout the world, I always use HotelClub to review my options. HotelClub has a wide range of accomodation choices and the loyalty program provides significant discounts. The discount amount accumulates until you want to use it and there are no minimum amounts before you can claim the discount. I have received great service on a number of occasions when I had to cancel a non-refundable booking and HotelClub negotiated an alternative date for the booking.

29 maja 2015
Opinia niezależna
Oceniono na 5 z 5

always on point

I'm so grateful for the excellent service that was provide for me from Hotelclub.com . We were going to travel to Mexico city on Easter 2015 from Norway, the personal answers every question I had. They called the hotel to confirm our reservation was on their system, got notifications by text message and E- mail instantly once all the process was finalize. I encourage anyone to use Hotelclub.com. Ask every question that is on your mind, they kindly will assist you at anytime. Your are dealing with professionals who know their job.

29 maja 2015
Opinia niezależna
Oceniono na 4 z 5

Worth joining for the discounts.

I use HotelClub quite frequently as the rates are competitive, huge range of accommodation facilities to choose from and most especially the bonus credit you can use toward future bookings. At one stage we had built up so many credits we stayed on the Sunshine Coast for $20 a night in a great property.
On the rare occasion I have had to cancel a booking (I think twice?) it was a very easy process and I my refund was processed accurately and timely.

29 maja 2015
Opinia niezależna
Oceniono na 5 z 5

Love this rewards program

It's wonderful to belong toa rewards program that makes booking a cinch, pays me back for my Loyalty and works perfectly every time.
I love knowing that wherever I am all I need to do is click on the Hotel Club app and within minutes I'll find the accomodation I need at affordable prices.
Hotel Club are reliable, trustworthy and up-to-date.
Love love love.

29 maja 2015
Opinia niezależna
Oceniono na 5 z 5

I trust HotelClub for good hotel rooms

I use HotelClub due to:
1. the affordable prices quoted with no hidden costs.
2. the loyalty points system they use. Points which can be used in the next hotel booking.
3. the 24 hours phone service which is very useful when reservation problem arises.

29 maja 2015
Opinia niezależna
Oceniono na 5 z 5

No problems

I use this site to organise all my over night stays. It has always been stress free, and trust worthy, even when I have to change my reservation.
Some times I compare to other sites - and I'm still ahead.
It's great!!!

29 maja 2015
Opinia niezależna
Oceniono na 4 z 5

Save time sorting out accommodation

HotelClub makes finding accommodation easier all round the world. Only once have I found the accommodation not what I would have expected from the wording and rating on the site and I have stayed in HotelClub accommodation in Australia, Europe and the US. At times I have felt I could have got the accommodation more cheaply by booking directly with the hotel or through another site but overall I am more than happy to keep using HotelClub as it saves so much time and gives you so many choices. It is great to receive discounted rates through their special offers and because of the accumulation of rewards from previous stays. It is nice to be able to get help from HotelClub when something goes wrong like having to cancel our hotel in New Orleans because Hurricane Katrina arrived before us!

29 maja 2015
Opinia niezależna
Oceniono na 4 z 5

Good service at all times

During a few years I have used this service and so far felt it works well. Sometimes the hotels I would like to book are not available in the list but usually that is not a big issue. Will continue to use the service if it stays as good as it has until now.

29 maja 2015
Opinia niezależna
Oceniono na 5 z 5

Every booking perfect

We have made lots of bookings with Hotel Club over the years and every one of them has gone exactly as planned. I would certainly recommend and use Hotel Club for booking the best hotels at the best price and earn good reward dollars towards the next booking as an extra bonus.

29 maja 2015
Opinia niezależna
Oceniono na 5 z 5

Booking with Hotelclub is "easy as".

Have used this site for booking rooms both in Australia and overseas for some years now and as the heading says "easy as". The prices are always competitive, discounts are great, bookings are always honoured and have even received free accommodation. I find it so easy and reasonable that now I don't even look at other sites.
Highly recommended.

29 maja 2015
Opinia niezależna
Oceniono na 5 z 5

Great Deals

Booking.com was my usual go-to website whenever I needed to book a hotel until I discovered HotelClub. I think it's a great site for hotels booking. Nice discounts and with the periodic discount codes, you can really get a good deal from HotelClub. No problems with the sales purchase and realization too. Thumbs up! Having used once, I've since been recommending it to people around me. Not forgetting another sweet thing is gaining dollars on each booking to be used on your next booking. sweet.

29 maja 2015
Opinia niezależna
Oceniono na 4 z 5

Recommended

HotelClub has been used many times to book hotels with success. Their rewards system is great often saving me money on bookings. The range of hotels is great and the live chat option if needed is effective.

29 maja 2015
Opinia niezależna
Oceniono na 5 z 5

Got the best result

Had looked around all the other sites for this specific hotel. Some didn't include it and others were higher priced. So, HotelClub got me the best deal in the end!

29 maja 2015
Opinia niezależna

Doświadczenie Trustpilot

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