I ordered a burger, fries and chicken tenders meal deal from Cribbs Causeway in Bristol, which was delivered via Just Eat. When the food arrived, I discovered that the restaurant had forgotten the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I ordered a burger, fries and chicken tenders meal deal from Cribbs Causeway in Bristol, which was delivered via Just Eat. When the food arrived, I discovered that the restaurant had forgotten the... Zobacz więcej
Reakcja na opinię
Went to honest burgers for the gluten free options, burgers are expensive. Food was alright but when the bill came out it already had the service charged invoiced and nothing was mentioned when this w... Zobacz więcej
We visited Honest Burger in St Katherine’s Dock today for the first time .e while We had a dog with us and unbeknown to us their was a person with SEN who had a phobia of dogs On hearing our dog... Zobacz więcej
Reakcja na opinię
Tried this outlet again, burger was good but let down by half cooked cold chips, not too sure who is in charge of quality control but complete lack of quality and no control over the product. Very exp... Zobacz więcej
Reakcja na opinię
It’s been over 10 years and we’d like to think we’re now pretty good at burgers and chips. It’s been a bit of a blur, a lot of hard work, but that’s been half the fun. Good enough just isn’t good enough here. We don’t mean to brag but we’re all about top quality beef, the best potatoes and good times. Don’t just take our word for it though, we’ll let our food and people do the talking. After all, we’re Just Being Honest… From day one, we wanted to make the best British burgers on any menu, anywhere. So we spent time getting to know the best butchers in London. And we’re butchers too. We’ve opened our own butchery so we can make the burgers we’d always dreamed of. Our way. From scratch. Our beef comes from British native breed cows farmed in Great Britain & Northern Ireland. They’re grass-fed and well looked after with space to roam in the fields during spring, summer and autumn and only see a barn when it’s too cold outside during winter. We’ve also got our own butchery, making our burgers from scratch every single day.
Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 58% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I am gluten intolerant and I ordered gluten free burger but I received the regular bun - HB staff confirmed that the bun is GF, but it was the same as my friend has. I spent 2 days in hospital because of the allergic reaction as the bun was not GF. The burger was tasty so I give you 2*, even it almost killed me.
Greenwich Branch 8 Nelson Rd London SE10 9JB
I went on a wet Sunday, 3 of us and two small children. The staff could not have been more helpful. They smiled, provided high chairs, bowls and spoons for the children to eat their own food help. I have dietary restrictions. The staff had full details of all the ingredients - no emulsifiers, nitrates, artificial preservatives, flavours or colours, just good, wholesome, delicious food. he onion rings are to die for. The chips are cooked on their own so if you are vegetarian, vegan, kosher or halal you can eat them without worries. The burgers my friends had were delicious. The decor and cleanliness were good - a nice temperature - not too hot. The staff did not rush us at all even though we were taking up quite a lot of spaced They really did bend over backwards for us and nothing was too much trouble to make our meal and dining experience as good as possible. It will now be one of my go to places to take friends to who are visiting London
Great burgers, chips are amazing but portion size is too big! No one ever finishes the chips so they could save money (and food waste) by reducing the portions a little :-)
disgustinly overpriced wrong order ,wrong description of food and extremely extortionate for what I received, appalling and will advise every one I speak to too avoid it at all costs, !
My daughter is gluten free, what a refreshing change to go in a restaurant that accommodates this. Lovely food and great service
Thanks
I order frequently from the Manchester restaurant. The burgers are exceptional, very tasty and fresh. Wait times are only ever long on peak nights. The rosemary salted chips are to die for and the service is always friendly. Would highly recommend ordering from here, definitely the best burger place in Manchester.
Do not order from the new Croydon branch. My boyfriend and I ordered food on Valentines Day through Deliveroo so of course, we were expecting a slight delay. However, waiting 2 and a half hours for a branch that is 10 minutes from us to only receive soggy and stone cold food is completely unacceptable. To make matters worse, the driver just dumped it on our doorstep and ran up the stairs before we could say anything.
They weren't even offering collection otherwise we could have avoided this situation completely. I searched high and low for some kind of contact number but it turned out the branch we ordered from had NO contact details to be seen. I finally got in touch with Deliveroo during the wait who told me they were still waiting for a driver although we'd had one assigned to us within the first 20 minutes? I recognise that Deliveroo is partly to blame, but to let the food leave the restaurant the way Honest did is the worst I have ever experienced. The mere £5 compensation they offered me does not cover the sheer disappointment and frustration of wasting £39.
If you want to enjoy their food, go to their branches when they are open again. I'm not sure I will be after being treated like this
On the 24/12 at noon i placed an order for collection in Honest Burger Tooting on the website for 1.30pm.
At 1.30 i show up and the restaurant is quiet, but the manager Monica sitting at a table with her back facing customers area doesn't notice me for at least 5 minutes.
Following that, she sees me and says she already knows what I ordered, the veggie xmas burger, but that they don't have it and they "don't know how it could have worked on the website" and that I "can have anything else instead"
I have never received such a poor service in my life. Ive been working in that kind of business, I know it's not always possible to temporarily amend the website with stocks, but it's absolutely unacceptable that the manager herself did not even bother to call me to inform me/offer to cancel my order and so I dont have to travel fo nothing.
I told her that I did not want anything else and I left.
10/02 and I still haven't got a refund for this burger I never had.
I will never order again.
Good burgers and nice service.
Used portobello road branch and they really looked after us after asking for a well done burger (for pregnant woman).
Would recommend the rosemary fries.
Tried to order via deliveroo, having just spoken to the restaurant, but seems they have stopped taking orders, despite the fact it is only 8.20pm and no mention of this on the call. Very disappointing, will order elsewhere instead.
Ordered a vegan burger with chips, gravy, coleslaw and an extra chips. Waited 90 minutes as the time kept getting pushed back, received a meat burger with fries, the rest of the order was missing - Tooting branch. I’d recommend any other burger place!
I've never had a bad order from the liverpool branch.... Every fricking time its a perfect burger. God damn geniuses.
Best burgers and chips in town! The team at the Manchester branch are fantastic and provide a great service. Thank you for the great customer service Jordon.
The food is absolutely gorgeous! The Reading store always have an excellent choice of burgers and their chips and sauces are delicious! Can’t recommend them enough
Always an amazing experience!
Made my birthday a few months ago a million times better!
Brilliant food (I love the veggie burgers) , cool restaurant and staff were brilliant! Even though the Chiswick London branch we’re busy, they were fabulous! We waited a little longer than expected for our food and the staff member (Alex I think) gave us our meals for free. We appreciate costumer service like this and definitely return!
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.