I ordered a burger, fries and chicken tenders meal deal from Cribbs Causeway in Bristol, which was delivered via Just Eat. When the food arrived, I discovered that the restaurant had forgotten the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I ordered a burger, fries and chicken tenders meal deal from Cribbs Causeway in Bristol, which was delivered via Just Eat. When the food arrived, I discovered that the restaurant had forgotten the... Zobacz więcej
Reakcja na opinię
Went to honest burgers for the gluten free options, burgers are expensive. Food was alright but when the bill came out it already had the service charged invoiced and nothing was mentioned when this w... Zobacz więcej
We visited Honest Burger in St Katherine’s Dock today for the first time .e while We had a dog with us and unbeknown to us their was a person with SEN who had a phobia of dogs On hearing our dog... Zobacz więcej
Reakcja na opinię
Tried this outlet again, burger was good but let down by half cooked cold chips, not too sure who is in charge of quality control but complete lack of quality and no control over the product. Very exp... Zobacz więcej
Reakcja na opinię
It’s been over 10 years and we’d like to think we’re now pretty good at burgers and chips. It’s been a bit of a blur, a lot of hard work, but that’s been half the fun. Good enough just isn’t good enough here. We don’t mean to brag but we’re all about top quality beef, the best potatoes and good times. Don’t just take our word for it though, we’ll let our food and people do the talking. After all, we’re Just Being Honest… From day one, we wanted to make the best British burgers on any menu, anywhere. So we spent time getting to know the best butchers in London. And we’re butchers too. We’ve opened our own butchery so we can make the burgers we’d always dreamed of. Our way. From scratch. Our beef comes from British native breed cows farmed in Great Britain & Northern Ireland. They’re grass-fed and well looked after with space to roam in the fields during spring, summer and autumn and only see a barn when it’s too cold outside during winter. We’ve also got our own butchery, making our burgers from scratch every single day.
Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 55% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered through Uber eats, food took so long to come, freezing cold & looked disgusting. I’ve taken lots of pictures, never ever seen anything like this. The burger is burnt & the so called chips OMG. AWFUL ,Awful 🤮. Of course this meal was not eaten. I wish I could show photos.
Chiswicj Branch: Ordered at 18.51 and was told would be sent out at 19.29. Called them at 20.00 to ask where it was and was told it had been in the hot box for 20 mins. Told them this was not good enough and asked for a full refund and was told I would have to take that up with Uber Eats. I said I didn't order from Uber Eats I ordered from you to which the man on the phone siad he was too busy and put the phone down. Tried to call back but they must have taken the phone off the hook. Food turned up cold at 20.20. Nowhere on the website does it mention refund and I haveno idea where to look on the Uber Eats website. Food cost £51.00. Ridiculous service, avoid. Will be going in to the shop when they open tomorrow.
Why so many bad reviews? they make great burgers and the service is always fast and efficient. Probably the only place you get value for your money in London
Not sure why so many negative comments. I have not experienced any thin meat paddies or poor customer service. It's the best burger I have eaten in The UK so far. It's also affordable!
Absolutely appalling service in Ealing branch arrived at 9:40pm and told kitchen was closed as it would take yo long to cook my burger despite a posted closing time of 10pm
Manager was dismissive and rude and did not even engage
Been a loyal customer for a while and given this is the only branch near to me i will not be purchasing again here very sad
Avoid !!!!
Ate at the bank restautant today and was so pleased with the service as well as the food.
Value for money was amazing, a burger, chips, drink, side and a sauce for 20 quid. Loved it
Got a takeaway from here this weekend and was freezing cold when it arrived! and it took over an hour. Appreciate that it is likely Uber Eats responsibility (despite them not offering a refund), but that falls with Honest Burger for using them. It was soggy and terrible.
Warren Street:
It has become a habit of having lunch there every time we go to the maternity with my wife.
The staff is very kind, the food is always excellent calling those burgers honest is underestimating.
Thinking about having another child, just to have an excuse to go to the maternity again!
Honest Burger Cardiff Store (30/10/2023)
Sent me food well after an hour since I ordered which was cold and soggy. The burger I had ordered had items I wanted removed as I was allergic and they forgot to include my additional order of Rosemary Salted Fries. Tried to resolve with store (Dan) who was initially helpful and stated to go to Uber and they would authorize refund. Uber then refused the refund so I contacted the store and I spoke to the local village idiot (lawrence) who had a hissy fit because I swore out of frustration (in general, not at him) and he was almost crying when he told me he didn't need to take this and put the phone down.
I would avoid unless you want cold food and incompetent staff who get emotional when you try and resolve the situation, any burger place in Cardiff would be better than honest burger (honestly)
Had the day in Camden Town. London. 27.10.23
Seven of us there for the day for an 18th birthday. My granddaughter whose also 18 has been diagnosed with coeliac disease. The venue we attended could not accommodate her. We left our friends to go eat and meet later. Googled gluten free restaurant and Honest burger came up.
I phoned and the young lady I spoke to tried to give me directions.
In the end she came and found us and took us there. She went above and beyond to help. We were starving!!
Her customer service was exceptional. All the staff were lovely.
Oh and food fantastic. Would so highly recommend. Thankyou Andra.
Had a Peckham burger and fries delivered. Extremely disappointed. Half the ingredients weren’t in the burger. No sour cream, no jalapeños, no avocado, no pink slaw and the burger itself was very overcooked for medium well and dry as heck.
The fries must have been the last in the packet as they were over cooked scraps. I ate it because I was so hungry after waiting so long for the delivery, never again.
Do not trust "honest" burger! Their brand name is Honest Burger but couldn't be further from reality
The vegan burger includes the Sides. I got charged EXTRA for chips!
Most DIShonest place EVER
Shame on you Honest Burger in The Cut a very hot day and not a busy busy time after 3 o clock and you couldn’t serve a nanna with her little granddaughter a glass of your home made lemonade.
My first visit was in Southwark, where I had a sit-in meal, a smash burger+bacon with rosemary fries, the second at South Kensington where I ordered one for takeaway. As I liked the first burger I had, I cbose the same again, and it was just as tasty.
The fries on both occasions however looked like the leftovers and scraps you get in a chippy, so not very honest to describe them as fries.
The takeaway was handed over late, and having to hang around the door with the delivery drivers to pick up my meal felt a little less premium than the price. It was very busy, so I understand the pressure on staff, but just send a later pick up time?
Mixed feelings: good burgers, substandard fries and service quality depends on how busy they are.
Absolutely bad service at Honest Burger Finsbury Park. 3 sets of customers who walked in after us were given menus and had orders taken. It’s such a shame that my children got to witness this and were asking if it’s because we are people of colour. I will not recommend anyone to go there at all. I was not expecting this kind of treatment especially on the day before my birthday. Am very disappointed. We left and crossed the road to COQFIGHTER & got great service & food there.
Such a shame that Honest have chosen to now only work with Uber Eats. We used to order all the time when they were with Deliveroo, and we thought we would finally give Uber Eats a try. The great flavour is still there but now it just comes late, soggy, and cold after numerous stops along the way. Don't think I'll bother again.
I went to the Dalston branch and the food came fresh and aesthetically pleasing. I enjoyed my burger and onion rings but unfortunately I am not such a fan of the rosemary fries. I think it would be good for customers if Honest Burgers provided the option of rosemary fries and plain ones to choose from. Overall, I was very satisfied with my food and found it delicious. Thank you.
For a start , I was called poor by the waitress when trying to order a chicken burger. Then I was fat shamed by said waitress who was going to charge me for two portions. After receiving this I was in pure horror of my safety and well-being. After being served I discovered the ranch looked like shrek had ejaculated into a metal tub (it was flipping rancid). And the burger looked like it was out of a kitchen nightmares episode , with something resembling grass being used as a sauce - this was at London btw.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.