Great company to do business with. Easy to buy a pool table, they contacted me straight away. They delivered exactly when they said. Alex and Joe delivered and where very friendly and profession... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Alex, was amazing throughout the whole process, great knowledge and information whilst helping me choose the right pool table for our club. all the way through to delivery and any other questions I ha... Zobacz więcej
Exemplary service from initial phone call to delivery and set up today. Neil and Aaron, polite, professional and on top of their game, pool table is quality as was the set up. Thank you Home Leisure.... Zobacz więcej
Lovely helpful sales experience in their Bristol showrooms. Fantastic Pool table delivered promptly and installed by conscientious helpful guys with absolutely no drama. Really pleased with our whol... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Multi-Award winning Games Room Retailer. Incredible range of the World's best products, many exclusive to us. Visit Europe's largest showrooms.
Dane kontaktowe
Marshacre Lane, BS35 4AL, Elberton, Zjednoczone Królestwo
- 01454 413636
- sales@homeleisuredirect.com
- www.homeleisuredirect.com
4,8
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 84% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service start to finish
Excellent service start to finish
16 września 2025
Opinia niezależna
Signature Table with great service
Neil and James delivered the table during some bad weather but got on with the task quickly and efficiently. They were professional and knowledgeable.
Delighted with the table and it plays great!
12 września 2025
Opinia niezależna
Signature Huntsman 7ft Pool Table
Sam in sales and the delivery/fitting team (Chris and Jake) were brilliant throughout... plus the product (a Signature Huntsman table) is absolutely top drawer. Highly recommend.
5 września 2025
Opinia niezależna
CAN'T FAULT THEM
Everything about this purchase was perfect. From visiting the showroom in Bristol to confirm our selection - to the wonderful delivery guys that took such care and were so helpful offering great advice.
The table, (Chester, in walnut with sage cloth) is an absolute delight to play on, and makes an equally beautiful dining table.
So glad we took the plunge and treated ourselves.
26 sierpnia 2025
Opinia niezależna
Really good company to deal with
Really good company to deal with, from the initial order on the phone to delivery and installation , first class, love the table, looks great and plays great. 100 % recommended!
20 sierpnia 2025
Opinia niezależna
Great service
Great service, delivered on time and excellent quality table!
20 sierpnia 2025
Opinia niezależna
Signature Huntsman pool dining table
I ordered a Signature Huntsman (oak and walnut) 7ft pool table with a superfine grey cloth. Delivered within 3 weeks as estimated. The delivery guys were brilliant as well - arrived when they said, quick and efficient setup and lots of helpful advice.
Table plays brilliantly. Cloth is superb. Cushions respond perfectly. And the table looks lovely when not being used.
The overall experience makes the investment worthwhile and am sure we will enjoy for years!
21 lipca 2025
Opinia niezależna
Outstanding.
From my first visit to the showroom to delivery day, I can honestly say my experience with this company has been outstanding.Jake has kept me informed throughout the process and is a credit to Home Leisure Direct. My Pinball machine was delivered today by Chris and James and installed so fast, I was playing it within minutes. Brilliant service and I am in awe of my awesome Pinball machine. These guys are outstanding.
18 sierpnia 2025
Opinia niezależna
Great showroom visit and Callum was…
Great showroom visit and Callum was very accommodating with all our questions and helped with the final selection of pool table
5 lipca 2025
Opinia niezależna
Odpowiedź od Home Leisure Direct
Thank you so much for your kind words! We’re delighted you enjoyed your showroom visit and that Callum was able to help with all your questions. We hope you’ll enjoy your new pool table for many years to come, and we’re always here if you need any further assistance.
Beautiful Pinball Machines
Callum at Home leisure direct was so helpful and found me two pinball machines in beautiful condition that I had almost given up trying to find. The process from start to finish was made so easy and I highly recommend using them.
11 sierpnia 2025
Opinia niezależna
Chris and Jake did a wonderful Job of…
Chris and Jake did a wonderful Job of setting up our pool table. Very polite and efficient and really outstanding communication and thank you again.
14 sierpnia 2025
Opinia niezależna
Quality table
Ordered and delivered in exactly 4 weeks, table is very well made and plays superbly, table fitters were spot on, everything went really smoothly with no problems
11 sierpnia 2025
Opinia niezależna
Odpowiedź od Home Leisure Direct
Thank you so much for your kind words! We’re delighted to hear your table arrived on time, plays superbly, and that our fitters did a great job. It’s fantastic to know everything went so smoothly from order to installation.
Wishing you many years of enjoyment on your new table!
Poor communication
Ordered a signature pool table plus various accessories and upgraded cloth. From placing the order the communication wasn’t great and generally takes a week for a reply to an email which then doesn’t resolve the issue just blames their stock levels, their computer system or other suppliers. Still awaiting cues from an order placed early June when they took full payment. The delivery went well and was very good. (Hopefully the other bits will all be resolved soon) 🤞
8 sierpnia 2025
Opinia niezależna
Odpowiedź od Home Leisure Direct
Thank you for taking the time to share your feedback. We’re really pleased to hear that the delivery of your Signature Pool Table went smoothly, but we’re very sorry that our communication and delays with your accessories haven’t met the standard we aim for.
We completely understand how frustrating it is to be waiting so long for your cues and upgraded cloth, especially after payment has been made. Unfortunately, some items have been affected by ongoing stock and supplier delays, but that’s no excuse for slow or unhelpful communication from our side — we’ll be reviewing this to make sure you receive faster, clearer updates going forward.
Pool coaching session with Ben Flack
I have just finished a 1 day pool coaching session with Ben Flack.
What an amazing experience from start to finish.
Anyone looking to take their game to the next level, speak to HLD and get yourself booked in, you won't regret it.
Many thanks to Ben for his advice, tips and patience throughout the whole day.
3 sierpnia 2025
Opinia niezależna
Odpowiedź od Home Leisure Direct
We’re so pleased to hear you had such a great day with Ben! He’s a fantastic coach and it’s wonderful to know his advice, tips, and patience helped make the session such a positive experience.
Thank you for recommending us — we hope the skills you picked up help take your game to the next level, and we look forward to welcoming you back in the future.
Home pool table
Really pleased with my purchase, good quality table and expertly installed. Thanks to Sam for smooth ordering process.
1 sierpnia 2025
Opinia niezależna
Odpowiedź od Home Leisure Direct
Thank you for your kind feedback! We’re delighted you’re pleased with your new table and the quality of the installation. We’ll be sure to pass on your thanks to Sam — he’ll be chuffed to know he helped make the ordering process smooth for you.
Enjoy your new table!
A lot of machines, and still great service!
Have purchased several pinball machines from this company. Currently at 9 machines in total. Great service and fantastic machines.
4 sierpnia 2025
Opinia niezależna
Odpowiedź od Home Leisure Direct
Wow — nine pinball machines! We’re thrilled to have been part of building such an impressive collection. Thank you for your continued trust in us and for your kind words about our service.
We hope all your machines keep delivering endless fun, and we look forward to helping you add number ten when the time comes!
We dealt with Ben when ordering our…
We dealt with Ben when ordering our kit. Honestly couldn’t meet a nicer guy and of the million questions we asked him, he answered 99% of them on the spot. Any he couldn’t answer were followed up by him within 24h. Honestly, couldn’t be better.
1 lipca 2025
Opinia niezależna
Odpowiedź od Home Leisure Direct
Thank you for your lovely feedback! We’re so pleased to hear Ben looked after you so well and kept you fully informed throughout the process. We’ll make sure he sees your comments — it’ll mean a lot to him.
Wishing you loads of enjoyment with your new kit, and we look forward to helping again in the future.
Faultless Service
Ben, Josh and the entire team have been an absolute joy to deal with from start to finish. A very long 6 months + in the making, they’ve stuck with us throughout, always there to offer a pointer, insight or useful trade contact to help us bring a brand new venue to life. We genuinely couldn’t have done it without the support from everybody at HLD.
28 lipca 2025
Opinia niezależna
Odpowiedź od Home Leisure Direct
Thank you for such wonderful feedback. We’re delighted to have been part of your journey in bringing your new venue to life. Ben, Josh, and the whole team will be thrilled to know their support, advice, and contacts made a difference along the way.
It’s been a pleasure working with you over these past months, and we can’t wait to see your venue thriving.
Great service from start to finish
Great service from start to finish
Pool table ordered, delivered and installed all within 3 weeks
Build quality is exceptional, cloth and cushions topnotch
Thank you Jake and the installation team
29 lipca 2025
Opinia niezależna
Odpowiedź od Home Leisure Direct
Thank you for your kind words! We’re so pleased to hear your table was delivered and installed so quickly, and that you’re happy with the build quality, cloth, and cushions. We’ll make sure Jake and the installation team see your thanks — they’ll be delighted.
Wishing you many years of great games on your new table!
Would thoroughly recommend HLD
Neil and Jo were excellent. Got the table in, beautifully set up and in record time too! All at HLD were excellent in the purchase etc too.
29 lipca 2025
Opinia niezależna
Odpowiedź od Home Leisure Direct
Thank you for your kind words! We’re so pleased Neil and Jo got your table in and set up so beautifully — and in record time too. We’ll be sure to share your feedback with them and the rest of the team.
Enjoy your new table!
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