Home Learning College Recenzje 

444
Wynik TrustScore: 4 na 5

4,2

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

I was studying icb L3 diploma in payroll management till 2015 and now the icb no longer on tutor with home learning college. I need to complete my course. Assignments 8 was the last assessed. How can... Zobacz więcej

Oceniono na 5 z 5

The support of my tutor, Les Curzon has been outstanding. He made a potentially difficult and defeating course possible and obtainable. I'm nearing the end of my time and am forever grateful for his... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Had never experienced online learning before and was a little hesitant. So glad I went ahead. Live classes. Tutor available nearly 24/7. All course text required is available online. VLC easy to nav... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Although this was a remote course, I felt totally supported throughout. My tutor responded to my emails promptly. There were conference calls involving the whole group to discuss concepts and raise a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Instytucja edukacyjna

Informacje przekazane przez różne źródła zewnętrzne

With an active online community of over 20,000 students, Home Learning College are the UK’s largest distance learning provider for professional qualifications. Bringing enterprising professionals together to boost their careers with industry recognised and accredited qualifications, their online training courses are the UK’s choice for professional learning at home.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

444 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(444)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 5 z 5

Aat and advanced

Couldn't be happier with the service

1 marca 2017
Opinia niezależna
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Odpowiedź od Home Learning College

Thanks very much for your review!

AVADO (the new name for Home Learning College)

Oceniono na 5 z 5

home learning college

would recommend the way that I got enrolled on the course was very clear and professional.

28 lutego 2017
Opinia niezależna
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Odpowiedź od Home Learning College

Great to hear! Thanks.

AVADO (the new name for Home Learning College)

Oceniono na 3 z 5

Overall Satisfactory

There was a little pressure to register for an AAT and difficutly the following day changing from a Level 2 to Level 3.

They have deducted 865.00 from my account on 23rd February and on 24th February when I changed my course Student Services was confused and didn't know if I could do this despite the 14 day cool off period.

Now 5 days later I have still no logon credentials or confirmation I am registered for the Level 3 course therefore I will need to ring again today.

28 lutego 2017
Opinia niezależna
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Odpowiedź od Home Learning College

Hi Kathryn,

Thank you very much for your review. Sorry you've had a bit of an unsteady start with us. We apologise if you felt pressured in any way to enroll on a course; it is always our intention to provide the best possible information and advice, but to let students decide for themselves on whether studying is right for them.

I'm afraid we've had some technical issues over the past few days preventing new students from registering on our Virtual Learning Campus, which is why you are yet to receive your login details. We apologise for the delay and are working to resolve this problem.

We're also sorry if it appeared uncertain whether you were able to switch courses. You are absolutely right that you are allowed to do this, and having a look at your records now I can see this change has been processed for you. Once our technical issues have been resolved you will receive login detail for your Level 3 course.

Apologies once again. We hope that you will enjoy the rest of your time with us and get the most out of your course.

Kind regards,
Student Services

Oceniono na 5 z 5

Friendly, helpful and reassuring

I was nervous about taking up the distance learning only through self doubt and the most recent experience at work of being made to feel de-skilled. So with little self esteem it was a pleasure speaking to a very positive and reassuring adviser who totally made me feel like I could achieve what I was enquiring about. She didn't pressure me in to signing up, rather encouraged me with the assurance of help and support along the way. I did look at an alternative provider, only based on cost and affordability, but I have taken the long payment option despite the additional interest costs, only because I felt more assured that this company will do everything to meet my learning needs.
I look forward to starting the course shortly.

26 lutego 2017
Opinia niezależna
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Odpowiedź od Home Learning College

Thank you so much for your lovely review! It really means a lot. I hope you enjoy your course!

AVADO (the new name for Home Learning College)

Oceniono na 5 z 5

Very friendly and supportive team

I am so delighted to say I had excellent Customer Service regarding choosing the right course for myself. The support and explanation just unbeatable by any other Collages I was in touch . Highly recommend to anyone .

20 lutego 2017
Opinia niezależna
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Odpowiedź od Home Learning College

Thanks Anna! That means a lot.

AVADO (the new name for Home Learning College)

Oceniono na 5 z 5

AAT Level 4

Smooth, quick and efficient process being set up with The Home Learning College

9 lutego 2017
Opinia niezależna
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Odpowiedź od Home Learning College

Thanks very much for your review!

AVADO (the new name for Home Learning College)

Oceniono na 1 z 5

CIPD - Mislead!!!

I applied to complete my CIPD last year with Home Learning College. After only finding a couple of negative reviews I decided to out my full trust into this education provider.

The initial calls I spent time speaking to the sales team and they advised me on how I would definitely be able to manage my workload being full time in Retail management working in excess of 45 hours a week. I was told 5-7 hours minimum would suffice for study time on my case studies. They assessed my previous academe achievements over the phone and had agreed that I could achieve a level 5 no problem. They happily took my £3000 and sent me my materials in the timescales quoted.

So my first assessment came through and within my first week of trying to settle into the materials I expressed my concern about not being able to manage the workloads and that it was maybe too much for me to progress with the course. I was put through to my tutor who talked me out of it and student services who recommended I carry on or step down to the lower level but this would come at a charge - so they wanted money to deal with this issue where I was clearly mislead down the path that the workloads would only be 5-7hrs a week

I pushed myself massively to complete my first module and passed but the feedback that was given demonstrated I clearly wasn't at the level required for the course. Again I rang the Home Learning college and expressed my concern. They said I only had 3 options to either step down to a lower level of learning/take a break and join a new cohort/sell my course onto family or friends - all of which would come at a financial cost to me!!!

The fact that I have since been left to just disappear into the background and with absolutely no correspondence or care for my wellbeing as a student screams volumes that this company don't care! They only care about the money. 14days isn't long enough for someone to be given to consider whether a course is right for them and they shouldn't be forced into stepping down or selling their course on as the only option.

The company need to re evaluate how they assess peoples criteria over the phone and perhaps some further evidence should be provided so the sales team can make an educated decision about what they are selling to people.

I am now £3000 in debt and have nothing to show for it. Not once did they offer a refund or part refund after taking the cost of materials off so they are reaped the reward of my naivety and the cunning skills of their sales staff

Thanks Home Learning College for nothing- I have now had to take up a second job to pay back the lost income and I will never recommend your company as an education provider my experience has been awful.

Your refund polive is a joke and you really need to relooknow at the most important people to your business and how you treat them....."Your customers" without them yiu wouldn't have a company. And I see above you have a fairly good rating from most but the way you treat unhappy customers is shocking

8 lutego 2017
Opinia niezależna
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Odpowiedź od Home Learning College

Hi Heather,

We are really sorry to learn of your feedback and really value the time you've taken to share your perspective. I note from our records that a consultation was completed in early 2015 where all information about our training program was provided. Upon completion of your consultation it was decided that based on the information supplied that this would be the best training programme for you and your enrolment was agreed. All students who enrol are given a statutory review period where they can access the course content, learning facilities and speak with a tutor prior to committing to the training programme.

We do appreciate that each student's personal circumstances will be different and confirm that while 8 hours a week learning hours are recommended, this can only ever be an estimate and may vary depending on the student. We will try and support where possible and also incorporate a deferral and transfer policy into our courses to try and assist where students haven’t been able to keep up, or are struggling for any reason. Each application for a transfer or deferral will be assessed on a case-by-case basis; whilst there are charges for this service we try and keep these to a minimum based on the costs that we incur as a provider to supply new campus licences, materials or additional access to the course where needed. I note that we communicated a number of options based on your circumstances relating to a course deferral or an opportunity to completely upgrade your training programme to the new syllabus for CIPD online studies. An offer has not been accepted and therefore you remain on the original course and appear to have continued receiving the forum communications and tutor contacts relating to this version of the course.

We are very disappointed to learn of your concerns as we feel we have been very responsive and understanding of your needs. As this is the first communication that we have received since we made our offer to transfer or defer your studies and elements provided in your post do not appear to have been previously mentioned, I have asked that one of the Student Services team contact you directly to assess your concerns. We apologise for not being more proactive and following up with your issues sooner.

It is my hope that we can support you in gaining the qualification you set out to achieve, and I’m sorry that we appear to have not met your expectations.

Kind Regards,
Student Services

Oceniono na 5 z 5

Excellent

They were very friendly and helpful. They explained everything really well. I would recommend The home Learning College.

3 lutego 2017
Opinia niezależna
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Odpowiedź od Home Learning College

Excellent! Thank you!

AVADO (the new name for Home Learning College)

Oceniono na 5 z 5

Excellent service

was contacted by a lovely lady called Mona who was very helpful and pleasant. Didn't feel pressured in the slightest to sign up. lovely lady who answered any questions i had and explained all about the course.

2 lutego 2017
Opinia niezależna
Logo Home Learning College

Odpowiedź od Home Learning College

Thanks for your review!

AVADO (the new name for Home Learning College)

Oceniono na 5 z 5

Excellent Service So Far.

A very good experience with the Home Learning College. Very helpful in talking to me about my needs and recommending the course that was right for me. The whole registration process has gone very smoothly and the follow up from Student Services has also been excellent. The course itself does not start until March, but I have access to the VLC already and the course materials have arrived in the post so I can get on with the reading etc well in advance.

30 stycznia 2017
Opinia niezależna
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Odpowiedź od Home Learning College

That's brilliant, thank you! Great that you're already gearing up to study; with that attitude you'll nail it!

AVADO (the new name for Home Learning College)

Oceniono na 5 z 5

Thank you!

I am very pleased with the support I had during my Admission process. The representative was very friendly and extremely helpful, thanks to him my enrollment was very easy and pleasant.

29 stycznia 2017
Opinia niezależna
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Odpowiedź od Home Learning College

That's always very good to hear! Thank you!

AVADO (the new name for Home Learning College)

Oceniono na 5 z 5

Excellent service

I would highly recommend the lady I was talking to was so helpful with everything phoned me back when I asked her to went through everything with me so I knew exactly what it was all about excellent

29 stycznia 2017
Opinia niezależna
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Odpowiedź od Home Learning College

Thanks Nicola! We love our Course Advisors too!

AVADO (the new name for Home Learning College)

Oceniono na 5 z 5

Very helpful

Extremely helpful, informative and polite. I haven't studied for years and David put me at ease and explained everything from how to get started on the course to where i would sit the exams. Looking forward to getting started.

26 stycznia 2017
Opinia niezależna
Logo Home Learning College

Odpowiedź od Home Learning College

Thank you and welcome back to the world of studying!

AVADO (the new name for Home Learning College)

Oceniono na 5 z 5

The administration process was very easy and the staff were considerate and helpful

I originally enquired about the AAT a while ago but then was unable to join the course as early as I intended due to financial issues. The member of staff was patient and waited for me to contact her when I was ready to start. I was then quickly sent the paper work and had everything explained to me in detail about the course. All in all a great service to get me set up on the course.

23 stycznia 2017
Opinia niezależna
Logo Home Learning College

Odpowiedź od Home Learning College

Thanks Joe! We know starting a course is a big decision, so we don't like to pressure people! Glad to hear everything's gone well.

AVADO (the new name for Home Learning College)

Oceniono na 5 z 5

Easy, friendly and fool proof admissions

I had been looking at my AAT courses for a while and couldnt decide who to go with, I put a information request in and the next day had a phone call with all the information I needed and more, was so easy to get all set up, the guy I spoke to was lovely and friendly, easy to talk to!! What more could you want!! I am a day in to enrolling and have already recommended to two people!!

22 stycznia 2017
Opinia niezależna
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Odpowiedź od Home Learning College

Wow! That's amazing Samantha! Thank you for your review, and your recommendations. It really means a lot, and we're always happy to get a few more students on board!

AVADO (the new name for Home Learning College)

Oceniono na 5 z 5

Wonderful

Getting on the course was initially very easy I spoke with a very helpful and friendly representative. Once I gained access to the course everything continued to go smoothly, the site is easy to navigate and there is no lack of support available.

22 stycznia 2017
Opinia niezależna
Logo Home Learning College

Odpowiedź od Home Learning College

Fantastic! That's great to hear Charlie. Thanks so much for your review!

AVADO (the new name for Home Learning College)

Oceniono na 4 z 5

Very easy to enrol.

So far my experience has been great. The staff are helpful and will listen to your previous experience and qualifications to make sure you enrol into the right level for you. This is quick and easy.

22 stycznia 2017
Opinia niezależna
Logo Home Learning College

Odpowiedź od Home Learning College

That's great! Thank you Sophie.

AVADO (the new name for Home Learning College)

Oceniono na 4 z 5

Home Learning College

Easy to navigate around the website. Simple instructions for learning tasks. Helpful tips and notes. Service team really helpful with any enquiries you may have. Tutors always to hand to help with any queries.

21 stycznia 2017
Opinia niezależna
Logo Home Learning College

Odpowiedź od Home Learning College

Thank you Jenny! We like to think we're a pretty helpful bunch.

AVADO (the new name for Home Learning College)

Oceniono na 4 z 5

So far i have no complaints

As i am a new student and my course commences in February 2017 i have not in a position to give a holistic feedback on the services provided.

21 stycznia 2017
Opinia niezależna
Logo Home Learning College

Odpowiedź od Home Learning College

Good to hear there's been no problems so far! Hope you'll enjoy the course once you get started.

AVADO (the new name for Home Learning College)

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