Alain Mansfield your Kitchen Designer did a brilliant job designing my kitchen. I felt lucky to have found him. He has such a good eye for colour and design and was always smiling and positive, despit... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Did some extensive searching for a new garden bench over the weekend and found the best value one at our local Homebase, eight mikes away. Could not be delivered online so we ordered it for collection... Zobacz więcej
Helpful efficient staff. Harry (a lady) was, on two consecutive days, very helpful, with good knowledge of products and their store locations, and went out of her way to help - first with paint, then... Zobacz więcej
I ordered goods via click and collect yesterday (7/9/24) to collect today. After being given an initial collection time of 10am at the Cromer store I was told I would receive notification of a more... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z artykułami domowymi
- Wyposażenie łazienek
- Sklep dla majsterkowiczów
- Sklep meblowy
- Sklep ogrodniczy
- Sklep z meblami kuchennymi
O Homebase - Cromer
Napisane przez firmę
Homebase
Napisane przez firmę

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Dane kontaktowe
Holt Road, NR27 9JW, Cromer, Norfolk, Zjednoczone Królestwo
- 0345 640 7852
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 45% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent customer service and…
Excellent customer service and attention to detail by your employee Sam.
The staff very helpful and always very…
The staff very helpful and always very plight all go out of the way to help you we. were served by EviE and Sam
Thank you Clare And Dawn for all your…
Thank you Clare And Dawn for all your help and assistance,wonderful service.
Excellent customer service
I was in the Cromer store a few days in a row picking up items for my garden. Each time I checked out at the till Sam served me, she was friendly, helpful & knowledgeable.
Thankyou to Sam and Jackie
Thankyou to Sam and Jackie for making my purchase so easy. Both so happy to help and very friendly. Made my shopping experience very nice indeed 👍
Wrong product picked, check before you leave the store
Wrong product picked however, got there in the end!

Odpowiedź od Homebase - Cromer
Click and collect customer service
I placed an order for quick and collect, this initially was very quick and easy to do which made me want to use this more often. When I got home, I received a call to let me know I had forgotten my items and left them on a bag of compost outside before driving home. I would like to thank Matt and Clare for both their great customer service both initially and afterwards and for checking the items against the orders on the system so they could match it to my order and contact me, as else I wouldn’t have remembered potentially until it was too late. Please pass on my appreciation to both Clare and Matt for their excellent customer service and help.
The assistant Clare was very helpful…
The assistant Clare was very helpful with my query and one of the other assistant's helped me with loading the items in the boot of my car. Thank you
Sam was professional and efficient.
Sam was professional and efficient.
Great service!
Clare & Matt were super thoughtful & helpful.
I wasn’t able to carry my bathroom cabinets but these were picked and carried out to my car for me without any fuss!
We're so lucky to have this store in…
We're so lucky to have this store in Cromer, saves driving to Norwich!
The store us always clean and tidy,staff are great. Served by Sam today, friendly and helpful.
Super friendly service
Graham was very kind, personable, friendly and helpful! 5 stars for service. Would have given 5 stars overall if there were some bags of coal in stock.
Amazing Service
We popped in to get some flooring, Kevin was so helpful. He talked us through the products and then got cardboard for the trolleys as it was raining. He took us to the till and then stored one trolley for us. We couldn’t fit in my son’s car so had to take it back. Clare who’s served us till called Kevin back out without us asking. He was so helpful and said we can keep here for you.
We went back 45 mins later in my car and took 1 trolley, again Clare Called Kevin out without us asking and he brought the trolley down.
He offered to load the car for us.
What a pair of superstars, the anticipation of Clare and support of Kevin.
What a great asset to your company.
Always treated well by the staff at…
Always treated well by the staff at Cromer but today I was particularly happy with a new face, Clare. Very understanding and helpful with a very happy demeanour.
The staff very helpful but!
The staff very helpful
But
The wording on the Dulux paint any 3 for 2 very deceiving as when we got thru checkout discovered gloss paint not included
Minute writing on bottom of advertising
The young man Luke who kindly put the heavy compost in car told us to go back and get the free coloured paint entitled to so we did and Sam sorted it at the till.
Service was very quick and efficient by…
Service was very quick and efficient by a friendly and helpful lady called Esther.
Excellent customer service
Every single time I have used Homebase Cromer, which as a new home owner has been many times recently, I have found their staff exceptionally helpful. All are knowledgeable about stock and products, polite and friendly and give exceptional customer service with a smile. You leave with the impression of a great team.
Sam was very friendly and helpful
Sam was very friendly and helpful, she offered some gardening gloves as they were on offer and we bought them as they were good gloves. We wouldn’t have spotted the offer without her suggestion. She’s an asset to the team.
Found what we needed with little effort…
Found what we needed with little effort & 2 staff we encountered were very friendly & helpful
Lack of delivery option
We wanted to buy 6 x 18L Golden bamboo plants. However these plants are over 2 metres tall but are not available for delivery! It's impossible to get a plant of that size into a family car let alone 6. The lack of delivery option is just dumb

Odpowiedź od Homebase - Cromer
Doświadczenie Trustpilot
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