Homebase - Cannock Recenzje 

134
Wynik TrustScore: 4.5 na 5

4,4

The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP Cannock, Staffordshire, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Order processed quickly. 1 item not in stock but got a phone call to advise and refund arranged automatically. Easy click n collect process- order ready on trolley (many bags of compost) so much quick... Zobacz więcej

Oceniono na 1 z 5

I purchased a cordless hedge trimmer by using click & collect. On opening the box when I got home it was clear that the said item was a returned item the blades were marked the trimmer was scuffed the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Went to buy a hedge trimmer (bosch as was only brand made somewhere other than China!). Displayed trimmer had a big hole smashed in the box. Found a young chap and asked him if they had another one i... Zobacz więcej

Oceniono na 3 z 5

My kitchens not even 3 years old yet and I can see im going to need multiple repairs done very soon. Not a patch on Howdens


Informacje dotyczące firmy

  1. Sklep z artykułami domowymi
  2. Wyposażenie łazienek
  3. Sklep dla majsterkowiczów
  4. Sklep meblowy
  5. Sklep ogrodniczy
  6. Sklep z meblami kuchennymi

Homebase

Napisane przez firmę

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Dane kontaktowe

  • The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP, Cannock, Staffordshire, Zjednoczone Królestwo

  • 0345 640 7114

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

134 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 45% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(134)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 741

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Julie in Cannock served me today

Julie in Cannock served me today! I always come to Homebase because the customer service is the best. No questions ever too daft and always happy to help. Homebase in Cannock is always my go to for home decorating, diy and craft supply needs!

7 sierpnia 2024
Opinia niezależna
Oceniono na 2 z 5

Charger missing from item

4 sierpnia 2024
Opinia niezależna
Logo Homebase - Cannock

Odpowiedź od Homebase - Cannock

Hi Wayne​, 

Thanks for your feedback. We’re sorry for any disappointment caused! We've spoken to the store and they've confirmed they've been in touch with you and resolved directly. If you need any further support, please let us know 😊 

Thanks,
Team Homebase

Oceniono na 5 z 5

New kitchen

A HUGE thank you to Darren Dutton who sat with me and designed my new kitchen. Very polite and patient, really looked after me. Recommended kitchen fitters Stefan and Mick. Very hard working professional men absolutely over the moon with my kitchen. They also recommended a plasterer Gordon who did a fantastic job on the ceiling and walls. Highly recommended these guys.

22 lipca 2024
Opinia niezależna
Oceniono na 3 z 5

Using click and collect- help loading item in car (or not)

Using click and collect, my item was brought on a trolly and handed to me. Only when I got to my car did I see it was over 76Kg. It was a struggle for me and my wife to load it. An offer from the young assistant should have been made.
Only the previous day we purchased a garden table and chairs set and whilst heading for the checkout an older assistant offered to help load it in the car, we didn't need any help but the offer was nice.
Maybe it's a generational thing but the young lad should have offered to help with such a large heavy item.
One for you to bear in mind for the future.

27 lipca 2024
Opinia niezależna
Logo Homebase - Cannock

Odpowiedź od Homebase - Cannock

Hi Anthony,

We always aim for great service, so we're sorry to hear you've had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Oceniono na 3 z 5

Delivery times

Ordered on line for collection the next day Saturday.
Rang shop on Monday and they said would look into in.
Staff member rang back later to tell me it would be in store later that day, which it was.
No issues with staff, just the promise of next day collection.

23 lipca 2024
Logo Homebase - Cannock

Odpowiedź od Homebase - Cannock

Hi Robin​, 

Thanks for your feedback. We’re sorry for any disappointment caused by your delayed delivery to store! We'll ensure this is passed over to our courier to review further. Please reach out if you need any further support.

Thanks,
Team Homebase

Oceniono na 5 z 5

Excellent service

From ordering to collection everything was so straight forward. Your staff at the Cannock branch were excellent. They help me carry and lift the heavier items to my car. Thank you

26 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Good service

Good service, the two lady's (Brooke and Kristina) helped me workout which paint base would work best and served us quickly.

Thank you.

26 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

fantastic as always

fantastic as always. Mia & Cristina helped me find everything I needed fantastic service thank you very much 😊

18 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

I purchased a cordless hedge trimmer by…

I purchased a cordless hedge trimmer by using click & collect. On opening the box when I got home it was clear that the said item was a returned item the blades were marked the trimmer was scuffed there were remains of leaves on the unit itself. It had took me 25mins to get to the store & the same to get back due to high volume of traffic, I then had to repeat the journey to return to the store with the hedge trimmers. After being kept waiting for another 20 minutes in the store while they tracked down a replacement I left the store with my NEW hedge trimmer’s. A-most unsatisfactory experience for a simple click & collect item.

13 lipca 2024
Opinia niezależna
Logo Homebase - Cannock

Odpowiedź od Homebase - Cannock

Hello Neil,

Thank you for taking your time to leave a review. We have passed your feedback to the store manager to look into this further and offer re-training to our Click&Collect staff. We're sorry that you were inconvenienced on this occasion.

Kind Regards

Team Homebase

Oceniono na 5 z 5

They were so happy and helpful one of…

They were so happy and helpful one of your staff took time to help us find the right soil and pot for our roses she was a delight and all the staff were just lovely it makes you want to go back we live in Stafford and we went to the Cannock because we bought some outdoor garden furniture there but we will go back because they were so lovely well done to your company best wishes Carol cooper

18 czerwca 2024
Opinia niezależna

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