Loved getting the email updates on tracking and impressed that it arrived faster than expected. Would order again. Cheers guys
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Avoid HOD Health at all costs. They are happy to take your money but do not send the items you paid for, and then take weeks to issue a refund. This behaviour shows a complete lack of professionalism... Zobacz więcej
Reakcja na opinię
They communicated with me very well and got my package to me safely, I am very happy with the overall experience and the product was perfect! Would shop with them again!
I purchased something on Crossroads from this store. Unfortunately. The item that arrived was completely different to what was described. Neither Crossroads nor this company will allow me to return... Zobacz więcej
Reakcja na opinię
2,8
Średnia
31 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great product
Great product, really happy with the communication from the company about delivery
10 grudnia 2025
Opinia niezależna
Fantastic items.just love the rich…
Fantastic items.just love the rich colour. works well with piano cover.AAAtttt great communication too!
Great Purchase on Trade me
9 sierpnia 2025
Opinia niezależna
DO NOT BUY a EUROCHEF DOUGH MIXER from this company.
Poor quality eurochef dough mixer
Grinding noises
Banging noises
Stinks of hot oil smell
Company not interested in refund
Don't get sucked into the cheaper price.
After multiple emails and sending a very clear video of the mechanical issues and noises they say there's no issue and that's normal .
Hard to believe.
10 sierpnia 2025
Opinia niezależna
Odpowiedź od hod
We do apologize; our customer service staff should have been better at explaining that we just needed a better video of the issue. Once we had that, we were able to offer you a replacement unit. The unit is a very costly item, so it was important to validate whether the fault was minor or major. Thankfully, we found a good solution for you.
Excellent Experience
I had a really great experience with this company! Shipping was super fast and the product was exactly what I was hoping for and really great quality. I also had a couple of questions before ordering, and their communication was excellent. Super friendly and quick to respond, which made the whole process even better.
All in all, very happy with everything and would definitely order again!
4 lipca 2025
Very pleased!
They communicated with me very well and got my package to me safely, I am very happy with the overall experience and the product was perfect! Would shop with them again!
11 czerwca 2025
Opinia niezależna
Don't do it!!!
I purchased something on Crossroads from this store. Unfortunately. The item that arrived was completely different to what was described. Neither Crossroads nor this company will allow me to return the item for a refund. Just a series of long, drawn out emails waiting for me to give up. Both scams and both breaking consumer laws.
I will pursue until I am refunded.
Don't buy from these people!
They say they are an Australian company but the English in the correspondence suggests otherwise.
1 czerwca 2024
Opinia niezależna
Odpowiedź od hod
Hi, Crossroads is in receivership as of the 28th of November.
Crossroads currently owes more than 250 million dollars to customers and suppliers. All transaction enquiries need to be directed towards KPMG as they are in charge of the voluntary administration process.
We are just the supplier of the product not the company you purchased this item from.
SCAM!! Beware
They took my money and told me my card is fraudulent; therefore they have to hold onto the payment and not send the product. Their instructions for me to be able to receive the item we're basically sent through lots of personal bank details which confirmed that this is definitely a scam.
I have asked politely twice by email for a refund and have had no reply.
Please stay safe and don't buy from these people no matter how enticing the price.
15 października 2024
Opinia niezależna
Odpowiedź od hod
Hi Kim, I remember personally speaking to you on the phone as you were obviously very distraught over the fraudulent card warning .
As I explained to you, your credit card came up as fraudulent and we needed to verify your purchase. As you were not comfortable with this we refunded the card.
We NEVER asked or will ask for personal information and we absolutely refunded the card.
I also took time to explain you how you could call your bank to request a chargeback if you felt any online transaction was fraudulent.
I find it incredibly rude you would slander my business after I took the time to call you from Australia and explain this to you.
It is odd that you still think we are a scam even though you were refunded straight away.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.