Wez was just great, so polite and talkative. Normally all the folks in HMV are so helpful and kind - its why I love shopping there and I don't think I could ever shop anywhere else for my 4Ks,CDs and... Zobacz więcej
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Lokalizacja
Zmień lokalizację216 Royal Victoria Place Shopping Centre, TN1 2SS Tunbridge Wells, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It’s been a long time since I’ve purchased a proper record and they seem to cost a lot more now!!! However the service I got from HMV Tunbridge Wells store was excellent the LP was not in stock at the... Zobacz więcej
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Ordered the limited edition Gary Numan Telekon red splash vinyl version, having missed out in the beginning it came back on sale, got an email from HMV that’s it’s available again , I ordered it strai... Zobacz więcej
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The whole delivery system was well done. I got updated regularly from 1) Order, 2) Despatch and 3) Arrival. I preferred picking my order up from the shop due to multiple residents at my flat and after... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Tunbridge Wells
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
216 Royal Victoria Place Shopping Centre, TN1 2SS, Tunbridge Wells, Zjednoczone Królestwo
4,7
Doskonała
122 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful staff
11 grudnia 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The guys at the Tunbridge Wells branch…
The guys at the Tunbridge Wells branch were really helpful in my purchase, thanks guys👍
10 grudnia 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi Celia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good efficient service.
14 listopada 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered a vinyl record from HMV online…
Ordered a vinyl record from HMV online and picked up from my local store, item was well packaged and the service in store was very good. Recommended!
20 listopada 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi Phillip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi Michael,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good Service
The whole delivery system was well done. I got updated regularly from 1) Order, 2) Despatch and 3) Arrival. I preferred picking my order up from the shop due to multiple residents at my flat and after providing the correct details was able to pick up my item. Very pleased with the overall service. 5 Star stuff.
11 listopada 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very disappointed bought a deddy bear u…
Very disappointed bought a deddy bear u send me a used one dirty no tags bag ripped I email u and u tell me u can't send replacement I have to take it bk to hmv so had to take morning of to sort out a problem that should never happen do they compansat no they dnt
10 listopada 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi, we're sorry to hear that you received an item in poor condition without its tag. While our warehouse team all carry out stringent quality control checks, it appears as though an error slipped through on this occasion.
As discussed in our email correspondences, regretfully we are unable to re-dispatch or replace orders, apologies for any inconvenience. We advised you to either return this for a refund so that you may choose to re-order, or exchange it in a hmv/FOPP store for the same item or a different one. We hope that this has now been resolved.
Please feel free to reach out if you have any further queries.
Prompt delivery to HMV store
Prompt delivery to HMV store. Courteous and efficient customer service.
29 października 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi Rosemary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very efficient
I ordered a DVD, and was able to pick it up very quickly from my local branch. All went very smoothly.
6 października 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi Alison,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really good service helping me get a…
Really good service helping me get a discontinued product and delivered well within the time frame quoted
1 października 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi Scott
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Tunbridge Wells
HMV Tunbridge Wells, always give a great service.
I think this store is very busy, it’s so good to see this. Some years ago I thought it was going to close.
Thanks everyone.
7 września 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered in store
Ordered in store and arrived in store within a few days . Pleased with the experience as always
9 września 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hello mark
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The staff were very Helpful .
28 sierpnia 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi Jamie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Tip Top Service at Tunbridge Wells branch
Staff are very friendly and informative nothing is to much trouble,
Very pleased 😄 😀 tmy order came through in record time. Ordered 23rd July 2024.
30 lipca 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi Marian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good customer service
Very good customer service - helpful and knowledgeable assistant in Tunbridge Wells shop.
22 lipca 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hello Paul,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very good service
5 lipca 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff at the Tunbridge Wells store were…
Staff at the Tunbridge Wells store were very helpful with finding the vinyl I was looking for. They were also friendly and knowledgeable.
1 lipca 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi Joanna
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Helped with looking to see what's…
Helped with looking to see what's orderable and got the box sets delivered to my home. I'll get more stuff that way as it's better than wading through websites.
4 lipca 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful staff.
2 lipca 2024
Odpowiedź od hmv (UK) - Tunbridge Wells
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.