Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Zobacz więcej
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Lokalizacja
Zmień lokalizację176-178 High St, SO14 2BY Southampton, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... Zobacz więcej
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From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. H... Zobacz więcej
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I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Southampton
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
176-178 High St, SO14 2BY, Southampton, Zjednoczone Królestwo
4,7
Doskonała
281 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A very helpful staff member in your…
A very helpful staff member in your Southampton store helped with an online order which I then collected from Swindon. Very simple and very good service. Email updates also regular and quick.
5 stycznia 2024
Odpowiedź od hmv (UK) - Southampton
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Sharon gave me outstanding customer…
Sharon gave me outstanding customer service. I have always get a service but that was great one.
2 stycznia 2024
Odpowiedź od hmv (UK) - Southampton
Hi Malcolm
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Southampton
Hi sean
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very good service from the company
20 grudnia 2023
Odpowiedź od hmv (UK) - Southampton
Hello Mick
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I'm a non music old bloke and went to…
I'm a non music old bloke and went to the store to purchase a list of LPs for my neice for Xmas.
I found a couple (of 5) but struggled to find the rest.
I asked one of your staff for asistance, he could not have been more helpful.
Excellent service
11 grudnia 2023
Odpowiedź od hmv (UK) - Southampton
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The assistant was so helpful in helping…
The assistant was so helpful in helping me find my purchases.
15 grudnia 2023
Odpowiedź od hmv (UK) - Southampton
Hi Pat
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and when I went to…
Easy to order and when I went to collect my parcel the really lovely guy couldn't do enough for me
17 grudnia 2023
Odpowiedź od hmv (UK) - Southampton
Hi Amanda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick service
16 grudnia 2023
Odpowiedź od hmv (UK) - Southampton
Hi Marilyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The bloke who served me was very…
The bloke who served me was very helpful but somehow the wrong size was ordered which is very annoying I like to use local shops instead of online although Amazon was £5 cheaper but when HMV can’t get it right I’ve resorted to online shopping again unfortunately
16 grudnia 2023
Odpowiedź od hmv (UK) - Southampton
Hi Julian
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Odpowiedź od hmv (UK) - Southampton
Hi
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Easy to use
Really easy to navigate the site found exactly what I wanted price's are excellent and precise on delivery
13 grudnia 2023
Odpowiedź od hmv (UK) - Southampton
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fantastic service
Fantastic service. Staff were so helpful. Found what I needed and ordered into store ready for my collection. Amazingly quick and efficient. Great store and staff.
2 grudnia 2023
Odpowiedź od hmv (UK) - Southampton
Hi Claire.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service.
Very helpful were able to provide exactly what I needed. Efficient and knowledgeable staff. Excellent service.
12 grudnia 2023
Odpowiedź od hmv (UK) - Southampton
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Sharon from Southampton branch was…
Sharon from your Southampton branch was very helpful, helping order the items I needed. They arrived very quickly too.
25 listopada 2023
Odpowiedź od hmv (UK) - Southampton
Hi Kelly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Southampton
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered online for click and collect…
Ordered online for click and collect and my record arrived in the time advised.
29 listopada 2023
Odpowiedź od hmv (UK) - Southampton
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Great in-store & on-line
Great store, great website, bargains online, quick delivery service. And the only decent record/music/film chain store left. Welcome back HMV
29 listopada 2023
Odpowiedź od hmv (UK) - Southampton
Hi Darrell
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivered earlier than expected
Delivered earlier than expected. Kept me informed throughout.
24 listopada 2023
Odpowiedź od hmv (UK) - Southampton
Hi Lillian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
staff service
14 listopada 2023
Odpowiedź od hmv (UK) - Southampton
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service…
Needed to get something not available in the shop, saw an experienced member of staff who found what I was looking for and ordered it into the shop for me.
25 października 2023
Odpowiedź od hmv (UK) - Southampton
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.