Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... Zobacz więcej
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Lokalizacja
Zmień lokalizację18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hmv redditch has fantastic staff all showing great product knowledge.,no problem appears to be to great and invaluable assistance is provided when necessary. If time allows you get good conversations... Zobacz więcej
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Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... Zobacz więcej
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Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pl... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Redditch
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, Zjednoczone Królestwo
4,8
Doskonała
176 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered 2 LPs for collection at store
Ordered 2 LPs for collection at local HMV. One was available in 2 days, the other arrived on the release date. Well packaged. Good service, will use again.
26 lutego 2025
Odpowiedź od hmv (UK) - Redditch
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service as always,streets ahead…
Great service as always,streets ahead of Amazon.Thank you.
9 lutego 2025
Odpowiedź od hmv (UK) - Redditch
Hi Norman
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
OVERALL GOOD JOB…
Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart from taking a while I can't fault anything else so overall happy customer.
5 stycznia 2025
Odpowiedź od hmv (UK) - Redditch
Hello Richard
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Odpowiedź od hmv (UK) - Redditch
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item delivered to store and ready for…
Item delivered to store and ready for collection. No problems.
27 grudnia 2024
Odpowiedź od hmv (UK) - Redditch
Hi Mr Bell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service, the item I wanted was not in stock but I was able to order and it was delivered quickly.
13 grudnia 2024
Odpowiedź od hmv (UK) - Redditch
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Store was great to browse
Store was great to browse, one item not available, but the helpful staff located it and ordered in for me. I chose to collect from thr store.
8 grudnia 2024
Odpowiedź od hmv (UK) - Redditch
Hi Ken
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order and like the personal…
Easy to order and like the personal touch to be able to collect from store.
3 grudnia 2024
Odpowiedź od hmv (UK) - Redditch
Hi Regene,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Redditch
Hi Tim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pleasant and Help Store Colleagues
Went in to the Redditch HMV to buy the X-Files complete set on dvd but the only one that was on the shelf had packaging damage and this was for a gift. A member of staff understood and kindly ordered me another one and it was at the store within 2 days. Will be visiting the store again to purchase more gifts.
11 listopada 2024
Odpowiedź od hmv (UK) - Redditch
Hello John
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
I went and got return to oz and it got…
I went and got return to oz and it got scanned 2 times even tho I only got 1 and I didn’t notice till I got home and I can’t afford 2
17 listopada 2024
Opinia niezależna
Odpowiedź od hmv (UK) - Redditch
Hello Consumer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Great friendly service at my local HMV…
Great friendly service at my local HMV store.
10 listopada 2024
Odpowiedź od hmv (UK) - Redditch
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Top Marks
Polite, attentive and very helpful staff. Bought a dvd, and ordered one - the process was clearly explained. So much more pleasant and user friendly than buying on line. Excellent service, thank you.
12 listopada 2024
Odpowiedź od hmv (UK) - Redditch
Hi Alcester,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The item was 3 days late in arriving…
The item was 3 days late in arriving apart from that everything was fine
7 listopada 2024
Odpowiedź od hmv (UK) - Redditch
Hi Geron,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed to the store recently, we can also see that you are in receipt of your order. Apologies for any disappointment that may have been caused as a result of this slight delay.
Ordering is easy and picking up from…
Ordering is easy and picking up from the store was fine, just one item took a bit longer than expected to arrive.
1 listopada 2024
Odpowiedź od hmv (UK) - Redditch
Hello Stephen,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Odpowiedź od hmv (UK) - Redditch
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The order was made swiftly for a…
The order was made swiftly for a relatively rare record. Contact was constant and immediate. Staff were engaged and interested.
16 października 2024
Odpowiedź od hmv (UK) - Redditch
Hello Kevin
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Helpful
Helpful, pleasant staff at Redditch store. They ordered my CD and I received it within the SLA timescale.
Very happy to use again.
6 października 2024
Odpowiedź od hmv (UK) - Redditch
Hi Eamonn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still one of the best stores around
Still one of the best stores around, the amount of choices there are is amazing
24 sierpnia 2024
Opinia niezależna
Odpowiedź od hmv (UK) - Redditch
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Redditch
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.