Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hmv redditch has fantastic staff all showing great product knowledge.,no problem appears to be to great and invaluable assistance is provided when necessary. If time allows you get good conversations... Zobacz więcej
Reakcja na opinię
Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... Zobacz więcej
Reakcja na opinię
Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pl... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Redditch
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, Zjednoczone Królestwo
4,8
Doskonała
176 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great experience
Always have great service and all the people are really helpful and friendly. I usually go into store, but either way it’s good to be able to get what I want either way. My order was delivered to the store, and on time, which is great. Will use again.
28 sierpnia 2026
Odpowiedź od hmv (UK) - Redditch
Hi P J Dawson!
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shopping's a delight
Hmv redditch has fantastic staff all showing great product knowledge.,no problem appears to be to great and invaluable assistance is provided when necessary. If time allows you get good conversations about what interests you and upcoming promotions.
18 sierpnia 2026
Odpowiedź od hmv (UK) - Redditch
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Looking for a specific dvd couldn't…
Looking for a specific dvd couldn't find it on the shelf I asked a store staff member who's name was rob at the Redditch store he ordered it and it came with in three days thank you
31 lipca 2026
Odpowiedź od hmv (UK) - Redditch
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Redditch
Hi MALCOLM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
click and collect works very well
10 lipca 2026
Odpowiedź od hmv (UK) - Redditch
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Extremely helpful in ordering the CD…
Extremely helpful in ordering the CD that was not in stock.
4 lipca 2026
Odpowiedź od hmv (UK) - Redditch
Hi Maria
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff member was really knowledgable…
Staff member was really knowledgable and very good at supporting an autistic lad who was after a specific title. The DVD arrived as stated and was waiting for us when we arrived. Great efficient service, especially as I was supporting a client who had additional needs.
18 czerwca 2026
Odpowiedź od hmv (UK) - Redditch
Hi SAM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre ordered item not available on release date
Pre ordered item was not available on release date. They had copies on the shelf but would not let me have a copy and replace it when my order arrived.
11 czerwca 2026
Odpowiedź od hmv (UK) - Redditch
Hello,
We were sorry to hear that your item did not arrive on its intended release date.
Please note that our click & collect service is fulfilled via our warehouse as per our website listings. We are not able to fulfil these orders from in store stock, unfortunately.
We always aim for online orders to arrive in time for release but are unable to guarantee this but will always try to ensure our customers are kept up to date wherever possible.
A professional service
The record was easily ordered online and was delivered to the shop on the correct date. The whole experience was good.
9 czerwca 2026
Odpowiedź od hmv (UK) - Redditch
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service as usual
23 kwietnia 2026
Odpowiedź od hmv (UK) - Redditch
Hi Craig
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and easy to get good DVD's
The ordering process was quick and simple, staff in the store were friendly and helpful
4 czerwca 2026
Odpowiedź od hmv (UK) - Redditch
Hi Patrick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your store in Redditch didn’t have the…
Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pleased it arrived a few days later.
I always enjoy shopping there Staff always friendly & helpful, store well laid out
6 czerwca 2026
Odpowiedź od hmv (UK) - Redditch
Hi Gordon
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Really great service,good…
Really great service,good communication. Picked up from store....easy to do.
5 czerwca 2026
Odpowiedź od hmv (UK) - Redditch
Hello Dawn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Happy hmv customer.
When I went into store to order .staff were very helpful. Explained about my order being delivered to my home i was very pleased with delivery as well all went to plan.
5 czerwca 2026
Odpowiedź od hmv (UK) - Redditch
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Redditch
Hi Rob
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Odpowiedź od hmv (UK) - Redditch
Hi Sally,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always at HMV Redditch
Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and expert at their jobs - This is a great store and visit very often up to 3 times a week
15 kwietnia 2026
Odpowiedź od hmv (UK) - Redditch
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Redditch
Hi IAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV always excel with their customer…
HMV always excel with their customer service. I continually purchase items from this store.
18 marca 2026
Odpowiedź od hmv (UK) - Redditch
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Absolutely fabulous
Absolutely fabulous , great choice if cds. Found the one I wanted, bargain price as found a lot selling double the amount, friendly staff a Redditch shop.collected and now in car ,playing full blast , thank you very much.
14 marca 2026
Odpowiedź od hmv (UK) - Redditch
Hi Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.