Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store? The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collecta... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację73 / 75 Dolphin Centre, BH15 1SY Poole, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised... Zobacz więcej
Reakcja na opinię
purchased what I needed. Staff were knowledgable when I asked a specific question
Reakcja na opinię
Item arrived at store on time. No issues collecting package. Staff very helpful and pleasant at the Poole branch. Item itself was very well packed and in pristine condition. Always a good experience s... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Poole
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
73 / 75 Dolphin Centre, BH15 1SY, Poole, Zjednoczone Królestwo
4,7
Doskonała
149 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff very helpful and cheerful.
Staff very helpful and cheerful.
Delivery to store was really quick.
6 grudnia 2025
Odpowiedź od hmv (UK) - Poole
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The sales assistant was very polite and…
The sales assistant was very polite and friendly
2 grudnia 2025
Odpowiedź od hmv (UK) - Poole
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They ordered my DVD in the store
They ordered my DVD in the store, and it was delivered to the store 4 days later.
The staff were really helpful as is always the case when I go to HMV.
21 listopada 2025
Odpowiedź od hmv (UK) - Poole
Hi Mrs Bissell,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Easy order of vinyl record in store.
Ordered a vinyl record from my local HMV store. Staff were knowledgeable and helpful. Order took only a couple of days. Had email and picked up easily and conveniently in store.
12 listopada 2025
Odpowiedź od hmv (UK) - Poole
Hi Jennifer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast service and always good value
Fast service and always good value, a recognised brand in this world of uncertainty.
4 listopada 2025
Odpowiedź od hmv (UK) - Poole
Hi Rosalie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were helpful and polite
Staff were helpful and polite, I got exactly what i ordered
29 października 2025
Odpowiedź od hmv (UK) - Poole
Hi Dale
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good price and whole procedure of…
Good price and whole procedure of ordering and collecting was straightforward.
26 października 2025
Odpowiedź od hmv (UK) - Poole
Hi Brian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Poole
Hi Daniel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great staff – handled a tricky moment really well
While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised. Unfortunately, the lady became quite upset, but the staff behind the till noticed straight away and kindly checked we were okay, offering to help if needed.
They stayed calm, professional, and considerate, which really helped ease the situation. Please pass on our thanks to those staff members for their kindness — they turned an awkward moment into a positive one.
Everyone has off days — hopefully the other customer’s day improved after that! 😊
9 października 2025
Opinia niezależna
Odpowiedź od hmv (UK) - Poole
Hi Bethani
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
You ordered exactly what I needed
You ordered exactly what I needed, and it arrived before it was due. Thanks.
4 października 2025
Odpowiedź od hmv (UK) - Poole
Hi MSHAZELMASTERS
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great place
4 października 2025
Odpowiedź od hmv (UK) - Poole
Hello Monika
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Poole
Hi Shaun
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It's been nearly 2 weeks and hasn't…
It's been nearly 2 weeks and hasn't arrived at hmv yet
6 sierpnia 2025
Odpowiedź od hmv (UK) - Poole
Hi Joshua
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Ordering online just wouldn't work
Unfortunately, I tried to order a couple of items in July at different times from the website, one a reservation in store and the other a delivery to Chester for my son and I couldn't do either. I went into the shop in Poole to order the items and one was in stock and the other a preorder that the assistant managed to complete on line for delivery to me. Both times I had a very enjoyable experience in the shop, both members of staff were awesome. I'll not bother online again, I'll just pop in instead.
17 lipca 2025
Odpowiedź od hmv (UK) - Poole
Hello Ruth
Thanks so much for taking the time to leave us a review. We’re pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Online shopping with great instore service.
Ordering online is very easy and the staff at the Poole store are always helpful and cheerful.
2 lipca 2025
Odpowiedź od hmv (UK) - Poole
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were very helpful & made…
The staff were very helpful & made ordering the record easy
15 czerwca 2025
Odpowiedź od hmv (UK) - Poole
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I knew I could buy the Signora Volpe…
I knew I could buy the Signora Volpe Series 2 dvd easily prior to release date, with the very efficient and friendly staff at HMV in Poole Dorset, it arrived on time and was ready for me to pick up at the store.
8 maja 2025
Odpowiedź od hmv (UK) - Poole
Hi JC
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful young man helped find exactly what I was looking for
Young man who served me was so polite and helpful.
He found exactly the cd’s I was looking for and arranged to send them to me.
They arrived quickly and we were very happy with them.
3 kwietnia 2025
Odpowiedź od hmv (UK) - Poole
Hi Donald
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent, helpful and friendly customer service
Excellent, helpful and friendly customer service.
Thank you
29 marca 2025
Odpowiedź od hmv (UK) - Poole
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super Fast and Super Friendly
My click and collect arrived within days of being ordered, and the staff that served me were friendly as always.
12 marca 2025
Odpowiedź od hmv (UK) - Poole
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.