hmv (UK) - PooleRecenzje 

134
Wynik TrustScore: 5 na 5

4,8

73 / 75 Dolphin Centre, BH15 1SY Poole, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store? The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collecta... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Very good overall. I was able to buy the product I wanted at a good price, although it was slightly difficult to locate in store - there were several options where a 4K anime might be and I had to hun... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Mainly the experience was really good, just that one of the covers on one of the vynl albums was damaged. It couldn't be seen as it was the inside cover. Other than that I thought the 3 for £66 was an... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep muzyczny
  2. Sklep z płytami CD
  3. Sklep z płytami DVD
  4. Sklep z płytami
  5. Sklep – systemy audio
  6. Sklep z koszulkami

O hmv (UK) - Poole

Napisane przez firmę

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Napisane przez firmę

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Dane kontaktowe

  • 73 / 75 Dolphin Centre, BH15 1SY, Poole, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

134 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(134)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 29 904

Napisz recenzję
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Oceniono na 5 z 5

Very fast delivery to my local HMV…

Very fast delivery to my local HMV store. My order was traced quickly at the store and the whole process was smooth and efficient, especially so considering it was a few days before Christmas.

2 stycznia 2026
Logo hmv (UK) - Poole

Odpowiedź od hmv (UK) - Poole

Hi Sarah

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Oceniono na 5 z 5

My first time to buy for my daughter's…

My first time to buy for my daughter's present for the christmas and it's quick to arrived in time.

19 grudnia 2025
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Odpowiedź od hmv (UK) - Poole

Hi Rudy

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Oceniono na 5 z 5

I did a lot of online ordering for Xmas…

I did a lot of online ordering for Xmas in HMV, great communication by email on collection times, the staff are always really friendly and helpful at this store. Always have well laid out stock and will help when looking for something.

25 grudnia 2025
Logo hmv (UK) - Poole

Odpowiedź od hmv (UK) - Poole

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Oceniono na 4 z 5

Very good overall

Very good overall. I was able to buy the product I wanted at a good price, although it was slightly difficult to locate in store - there were several options where a 4K anime might be and I had to hunt around a bit. The 'check in-store stock' feature on hmv.com is very useful, and accurate when I've used it. Joel was friendly and helpful at the checkout; it would have been useful to have been told that I could have a paper receipt rather than an email.

17 grudnia 2025
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Odpowiedź od hmv (UK) - Poole

Hi ,

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Oceniono na 5 z 5

pre-order item arrived ahead of schedule

My pre-order item arrived in store ahead of schedule. The collection was great, friendly, approachable staff and the whole experience was stress-free and pleasant.

22 grudnia 2025
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Odpowiedź od hmv (UK) - Poole

Hi Paul

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

Excellent service as always

Item arrived at store on time. No issues collecting package. Staff very helpful and pleasant at the Poole branch. Item itself was very well packed and in pristine condition. Always a good experience shopping and ordering from this store.

13 grudnia 2025
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Odpowiedź od hmv (UK) - Poole

Hi SJS

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Oceniono na 5 z 5

Staff very helpful and cheerful.

Staff very helpful and cheerful.
Delivery to store was really quick.

6 grudnia 2025
Logo hmv (UK) - Poole

Odpowiedź od hmv (UK) - Poole

Hi Wendy

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

Really great service

Really great service and

3 grudnia 2025
Logo hmv (UK) - Poole

Odpowiedź od hmv (UK) - Poole

Hi Robbie

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Oceniono na 5 z 5

The sales assistant was very polite and…

The sales assistant was very polite and friendly

2 grudnia 2025
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Odpowiedź od hmv (UK) - Poole

Hi Debbie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

They ordered my DVD in the store

They ordered my DVD in the store, and it was delivered to the store 4 days later.
The staff were really helpful as is always the case when I go to HMV.

21 listopada 2025
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Odpowiedź od hmv (UK) - Poole

Hi Mrs Bissell, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon

Oceniono na 5 z 5

Easy order of vinyl record in store.

Ordered a vinyl record from my local HMV store. Staff were knowledgeable and helpful. Order took only a couple of days. Had email and picked up easily and conveniently in store.

12 listopada 2025
Logo hmv (UK) - Poole

Odpowiedź od hmv (UK) - Poole

Hi Jennifer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

Fast service and always good value

Fast service and always good value, a recognised brand in this world of uncertainty.

4 listopada 2025
Logo hmv (UK) - Poole

Odpowiedź od hmv (UK) - Poole

Hi Rosalie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

Staff were helpful and polite

Staff were helpful and polite, I got exactly what i ordered

29 października 2025
Logo hmv (UK) - Poole

Odpowiedź od hmv (UK) - Poole

Hi Dale

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

Good price and whole procedure of…

Good price and whole procedure of ordering and collecting was straightforward.

26 października 2025
Logo hmv (UK) - Poole

Odpowiedź od hmv (UK) - Poole

Hi Brian

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Oceniono na 5 z 5

Viynl delivery

Delivery was fast and nothing was damaged

18 października 2025
Logo hmv (UK) - Poole

Odpowiedź od hmv (UK) - Poole

Hi Daniel

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Oceniono na 5 z 5

Great staff – handled a tricky moment really well

While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised. Unfortunately, the lady became quite upset, but the staff behind the till noticed straight away and kindly checked we were okay, offering to help if needed.

They stayed calm, professional, and considerate, which really helped ease the situation. Please pass on our thanks to those staff members for their kindness — they turned an awkward moment into a positive one.

Everyone has off days — hopefully the other customer’s day improved after that! 😊

9 października 2025
Opinia niezależna
Logo hmv (UK) - Poole

Odpowiedź od hmv (UK) - Poole

Hi Bethani

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

You ordered exactly what I needed

You ordered exactly what I needed, and it arrived before it was due. Thanks.

4 października 2025
Logo hmv (UK) - Poole

Odpowiedź od hmv (UK) - Poole

Hi MSHAZELMASTERS

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Oceniono na 5 z 5

Great place

4 października 2025
Logo hmv (UK) - Poole

Odpowiedź od hmv (UK) - Poole

Hello Monika

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Oceniono na 5 z 5

I’m definitely going for a nice film

I’m definitely going for a nice film

3 października 2025
Logo hmv (UK) - Poole

Odpowiedź od hmv (UK) - Poole

Hi katrina

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

The staff were very helpful

The staff were very helpful

8 września 2025
Logo hmv (UK) - Poole

Odpowiedź od hmv (UK) - Poole

Hi Shaun

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

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