Although disappointed and surprised that the new Paul McCartney cd was out of stock at HMV Oxford Street, the assistant was helpful did try to locate it but was unsuccessful. He ordered it for me and... Zobacz więcej
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Lokalizacja
Zmień lokalizację363 Oxford Street, W1C 2JW London, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Firstly, I'm so pleased HMV continues to remain open on Oxford Street. It's great for music lovers to browse and select music and videos in a bricks and mortar store. And the staff at HMV clearly enjo... Zobacz więcej
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The best it the fact that I can go to the store IN PERSON rather than pointlessly fighting with websites. Asking a person at a store solves the questions in situ, and much faster than getting los... Zobacz więcej
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The sales assistant used his initiative to check in the drawer below the cd display as sometimes further cds are stored there. When he couldn’t find the cd we wanted he suggest we order from the artis... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Oxford Street
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
363 Oxford Street, W1C 2JW, London, England, Zjednoczone Królestwo
4,6
Doskonała
890 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
So easy to use and order
So easy to use and order. It was straightforward and simple, got my items delivered with ease.
2 maja 2026
Odpowiedź od hmv (UK) - Oxford Street
Hi Aj
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Genuine 5 star review
The HMV Online system &HMV London Oxford Street staff made the click and collect service a professional and supportive experience.
I told them about my song and hope to get my music in to HMV to sell in the future.
My song :- YouTube Music app
Artist :- Skevi Kouloumbri
Song :- It's Alright.
30 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Security for the event with Kacey
Security for the event with Kacey Musgraves was very rude, atmosphere was sh*t to be honest. So rushed, spent 12 seconds with Kacey, no photos, ok. But for an album that was not even out yet, asking for at least one single minute with the artist, it is not at all too much to ask. Release less tickets next time. The staff was treating us like they were doing us a huge favour, but the experience was paid for? No reason at all for this to be as awkward and tense of an experience as it was.
29 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hello Fe
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Speed, professionalism and welcoming
What made my experience great, was the speed and efficiency of the team member responsible for handling my order. He welcomed me with a smile and asked how he could help me. I told him about a pick up, he asked me for an ID to confirm, and went to pick up my Vinyl. It was speedy, professional and encouraging to visit the store again.
26 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hi Karol,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Absolutely amazing the seller i forgot…
Absolutely amazing the seller i forgot her name but she was a young black woman absolute 10/10 display of professionalism and she has convinced me to come back again to purchase more products
25 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hi Yusuf
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Oxford Street
Hello,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
In store Q and A…
Bought tickets for an in store Q and A for Tori Amos HMV Oxford St London. HMV did not put any chairs out so everyone initially sat on the floor but when Tori came out everyone stood and as she was sitting on a very low stage, no one other than the front row, and maybe those on the second row if they strained to get a view through the gaps between people, could see. For everyone else we were just stood looking at people's backs for 45 minutes. Not well organised at all, could've been such a great event.
22 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hello Customer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Angelina in the Oxford Street London…
Angelina in the Oxford Street London store was so very helpful and kind. She ordered the album we wanted and explained we would be refunded if the album didn’t arrive before we left London. She provided us outstanding customer service.
23 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Oxford Street
Hi Max
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with the recent event apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you in the future with assisted access.
Excellent click & collect experience
Great service; cases (including slipcases) in perfect condition.
22 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hi Leon,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good advice, good product, good service
Had very good advice from both members of staff I interacted with at the Oxford Street store when I was thinking of buying a small boom box.
Ordering the boom box was very quick and I was very happy to learn that delivery to my home was included. The unit arrived within two days, and it is a great addition to the house.
1 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
A very efficient service
A very efficient service. The assistant was most helpful. The vinyl I wanted was not in stock in store. But it was ordered and arrived within 3-4 days.
19 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hi Emma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
In store staff are very friendly and…
In store staff are very friendly and helpful, and requested product arrived in store promptly.
15 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hi Clive
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Matt B was great
Matt B was great! He talked to us about what we wanted (Queen II Deluxe Box Set) explained it’s a hot item and they currently didn’t have them in stock. When he found out that we were from the US and only in London for a few days, he recommended sending them to our friend’s house in Torquay where we would be. He recommended the expedite to ensure they would arrive in a few days which they did. They were packed well and we have just landed in the USA with them.
15 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hello Patti
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Oxford St store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Cancelled book order and signing…
Cancelled book order and signing without any explanation.
14 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hi Cj
Thanks for leaving us a review. We're very sorry to hear this. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Excellent service at HMV Oxford Street
Excellent service, great organisation and a superb event. Will definitely an album launch and signing again. Staff very helpful at all times and this made it a very enjoyable experience
11 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hi Sarah,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing experience!
Ordering online was easy. Collection at store for cds and wristbands was also great and the intimate gig and signing were amazing. It was well organised and all staff were brilliant. However there wasn't alot of communication about timings for collection prior to signing which would have been useful.
11 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hi Kirsty,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful staff
Friendly and helpful staff, collected my order within minutes. Caring towards my disability
13 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well organised fabulous friendly staff.
Well organised fabulous friendly staff, Jack was amazing and it was the most fabulous day.
11 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hello Ms
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Oxford St store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Georgia was incredibly helpful and made…
Georgia was incredibly helpful and made our experience great. Thank you to Georgia!
8 kwietnia 2026
Odpowiedź od hmv (UK) - Oxford Street
Hello David
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Oxford St store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.