Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This was an order of American Pie. It was delivered later than expected but I believe that it was an issue with the supplier and not HMV. HMV staff were friendly and helpful as always. Sidebar - it's... Zobacz więcej
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Went to store now on several occasions. Only just now been told that DPD have lost the box with orders in it. This is apparently being investigated now. But why wasn’t a new shipment made and then... Zobacz więcej
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I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend. I also find that the staff are always helpful regarding items that I may not... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Mansfield
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, Zjednoczone Królestwo
4,7
Doskonała
167 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick collectiom.
25 kwietnia 2026
Odpowiedź od hmv (UK) - Mansfield
Hi Jasmine,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Mansfield
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fabulous customer service
Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be delivered to our local HMV so we could pick them up in a couple of days. We were both really impressed with how proactive and helpful your staff member was.
14 kwietnia 2026
Odpowiedź od hmv (UK) - Mansfield
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The member of staff that helped was…
The member of staff that helped was very knowledgeable about the item I wanted which was out of stock however he placed an order for me.
31 marca 2026
Odpowiedź od hmv (UK) - Mansfield
Hi Pamela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Mansfield
Hi Miss
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Mansfield
Hi Harry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Informative and without hassle 👌
Informative and without hassle 👌
Lovely staff in hmv Mansfield, nothing was too much trouble 😀
11 marca 2026
Odpowiedź od hmv (UK) - Mansfield
Hi Emma
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
American Pie
This was an order of American Pie. It was delivered later than expected but I believe that it was an issue with the supplier and not HMV. HMV staff were friendly and helpful as always. Sidebar - it's one of the best pressings I have bought recently.
5 marca 2026
Odpowiedź od hmv (UK) - Mansfield
Hi Stewart,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good price for cd’s
Good price for cd’s, try to get the order asap cannot fault the service
26 lutego 2026
Odpowiedź od hmv (UK) - Mansfield
Hello Colin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Mansfield
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service your order comes in a few…
Great service your order comes in a few day of ordering and great prices
11 lutego 2026
Odpowiedź od hmv (UK) - Mansfield
Hi Jonathan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Mansfield
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV always have the goods that I want…
HMV always have the goods that I want to buy at a reasonable price. Ordering is easy and delivery is fairly quick. I would rather buy from a trustworthy source and HMV gives me that confidence.
3 lutego 2026
Odpowiedź od hmv (UK) - Mansfield
Hi Elizabeth,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Mansfield
Hello Katie
Thank you for taking the time to leave us a review. We are sorry to hear you were not kept informed, apologies for any inconvenience caused. We can see your order has now been delivered, thanks for your patience.
Have a great day!
Odpowiedź od hmv (UK) - Mansfield
Hi Steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great communication regarding the…
Great communication regarding the progress of my order and really friendly,interested staff in store.
25 stycznia 2026
Odpowiedź od hmv (UK) - Mansfield
Hello Neil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order at shop spent a voucher…
Easy to order at shop spent a voucher that I used against purchase then delivered to shop as easy to collect as I’m in Mansfield every week
25 stycznia 2026
Odpowiedź od hmv (UK) - Mansfield
Hi Nancy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Mansfield
Hi Jamie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Mansfield
Hi Kelly,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Given that it was near to Christmas time, my order took a little longer to come through. However, when I picked it up from the store, I was dealt with in a very friendly manner and also very speedily.
4 stycznia 2026
Odpowiedź od hmv (UK) - Mansfield
Hi Barbara,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
However, we're pleased to see it's since been delivered and is now with you; thanks for your patience throughout this matter.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.