Website easy to use and ordering was straightforward. Received notifications for each stage. Collection was easy. Would use again
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Picked up my parcel instore, I stood in the parcel collecting area of which there was no member of staff manning. There were however a couple of staff standing up a bit further chatting to each other... Zobacz więcej
Reakcja na opinię
The availability of the range of products on sale through HMV. The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a... Zobacz więcej
Reakcja na opinię
Easy to pick up c&c item . Colleague who helped me (Jay) remembered me from a previous transaction; and I am fairly nondescript...Good price for my CD, and unlike some other retailers, c&c was foc.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Maidstone
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, Zjednoczone Królestwo
4,7
Doskonała
185 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
good service
24 października 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All good
Efficient notification of order. Friendly staff interaction and the ordered vinyl was in perfect condition
18 października 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Meyousee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Top class service and delivery.
I needed CDs by country & western legend Hank Williams, but these, it turned out, needed to be ordered. Could they be sent directly to my home? Yes. Postage? Free. When would the order arrive? Soon - just 5 or 6 days, the assistant hoped. The order arrived in just 2 days! Great in-store help; great service.
3 października 2023
Odpowiedź od hmv (UK) - Maidstone
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My order was out of stock for a few…
My order was out of stock for a few weeks but I was kept informed all the way with updates and the option of cancelling my order to get refunded if I wanted .
I have since collected my order and was very happy with the help and politeness of the till operator.
24 września 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Allison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Maidstone
Hi Claudia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff are always helpful and friendly
Staff are always helpful and friendly, nothing is too much trouble when you need help.
14 września 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Lorraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Record doesn’t work correctly
Record doesn’t work correctly, skips half of the songs, like it on all 4 vinyls
8 września 2023
Odpowiedź od hmv (UK) - Maidstone
Hi JOSH
Thank you for taking the time to leave us a review. We are sorry to hear your item was faulty, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Easy order, swift service
Went early Saturday morning so still quite quiet. Was served straight away as I had an order to collect. Friendly young woman served me without any issues and as explained in their emails I was asked for ID. So pleased we still have an HMV!!
5 września 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Carrie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future!!
Cheers!
The turntable was delivered fast and it…
The turntable was delivered fast and it is great thankyou 😊
30 lipca 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Maidstone
Hi Ilo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
From a genuine new customer
Fast response from my email fast delivery and in perfect condition that came with great packaging along with no delivery fees over £20 unlike other company like zavvi or Amazon. This is why i decided to buy from hmv and was my first time experience and was pleasantly surprised as there was a lot of negative feed back from other customer's. Will now use hmv all the time when buying my 4k steelbook films with no more delivery fees means value for money and saving's 10/10
17 lipca 2023
Odpowiedź od hmv (UK) - Maidstone
Hi carl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Maidstone
Hi Michael
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fantastic service
Fantastic service as always, ordered on the Tuesday and delivered on the Friday.
3 lipca 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Bethany
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful respectful a tidy clean…
Very helpful respectful a tidy clean store enthusiastic staff thank you
1 lipca 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good click and collect service
Good click and collect service, got what we wanted on the website and, good price
23 czerwca 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
Very helpful staff. I couldnt find the LP I wanted (Darkfighter by Rival Sons) but the staff member said I could order it for delivery to my home. Delivery arrived when expected, in flawless condition. Very pleased.
16 czerwca 2023
Odpowiedź od hmv (UK) - Maidstone
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service staff assisted with an order giving information as reqested
Staff very helpful answered all queries and ordered item.
7 czerwca 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Ann
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great shopping experience
The item was ready to be picked up quickly, the staff at the store were friendly and efficient. The price was great too!!
28 maja 2023
Odpowiedź od hmv (UK) - Maidstone
Hello Pippa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.