Website easy to use and ordering was straightforward. Received notifications for each stage. Collection was easy. Would use again
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Picked up my parcel instore, I stood in the parcel collecting area of which there was no member of staff manning. There were however a couple of staff standing up a bit further chatting to each other... Zobacz więcej
Reakcja na opinię
The availability of the range of products on sale through HMV. The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a... Zobacz więcej
Reakcja na opinię
Easy to pick up c&c item . Colleague who helped me (Jay) remembered me from a previous transaction; and I am fairly nondescript...Good price for my CD, and unlike some other retailers, c&c was foc.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Maidstone
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, Zjednoczone Królestwo
4,7
Doskonała
185 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Happy customer.
I got what I wanted. Only available in one format so the price was high, not the fault of HMV, more the record company and artist.
Staff did their job competently, gave me the information required, hey presto, job done. Happy customer.
21 lutego 2024
Odpowiedź od hmv (UK) - Maidstone
Hello Alien
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Maidstone
Hi,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Maidstone
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The gentleman that served me was very…
The gentleman that served me was very helpful he took time to help me by ordering my product & getting it sent to me. Thankyou HMV.
20 stycznia 2024
Odpowiedź od hmv (UK) - Maidstone
Hi John
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
1975 CD
The young man in HMV Maidstone was very helpful and ordered 1975 CD for me which has arrived in good condition which I am very pleased
I place the order in the shop on the 14th December and received it of the 19th December 2024 which l think was very good
23 stycznia 2024
Odpowiedź od hmv (UK) - Maidstone
Hi Carole
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I had very helpful service in store and…
I had very helpful service in store and was advised on the best way to get the item I wanted which was not available at that time.
14 stycznia 2024
Odpowiedź od hmv (UK) - Maidstone
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Just love the store
Just love the store, great to physically see and look through great merchandise! Also a fan of your online store for the stuff I can't get in store.
11 stycznia 2024
Odpowiedź od hmv (UK) - Maidstone
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Maidstone
Hi,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Nightmare before Christmas glass
Online order was straightforward, tracking information was good and click and collect was also easy and I was served by friendly, polite staff.
I’m very pleased with the ‘nightmare before Christmas’ glass, it’s very good quality and good value.
16 grudnia 2023
Odpowiedź od hmv (UK) - Maidstone
Hi ElliMay
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service.
16 grudnia 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Dermot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Normally by in shop when in Maidstone…
Normally by in shop when in Maidstone but ordered on line this time as needed item now
When in shop staff very helpful and polite
13 grudnia 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Miss Wood,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were helpful and order came…
Staff were helpful and order came quickly and was correct
13 grudnia 2023
Odpowiedź od hmv (UK) - Maidstone
Hello Alison
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Collection of Order
Collection of ordered DVD easy and extremely helpful salesperson who assisted with other purchases
6 grudnia 2023
Odpowiedź od hmv (UK) - Maidstone
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Was not informed when order was ready…
Was not informed when order was ready to collect waited a week.
5 grudnia 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
Efficiency
29 listopada 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent shopping experience
Lovely staff who were very helpful. HMV staff have always been the best!
22 listopada 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Natalie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
delivery was on time well packaged
16 listopada 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Frederick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The products I ordered
The products I ordered were delivered immaculate and I hope my mum likes them!! Thank you!
15 listopada 2023
Odpowiedź od hmv (UK) - Maidstone
Hello Danielle
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Record arrived quickly
Record arrived quickly. Assistant in store was friendly and helpful.
9 listopada 2023
Odpowiedź od hmv (UK) - Maidstone
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was delivered on time very good
1 listopada 2023
Odpowiedź od hmv (UK) - Maidstone
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.