I always use HMV when I want music or DVDs, I am happy to order anything that is not in store, it arrived quickly and happy with my purchase.
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęSU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had missed out on a new album release in my local store, so the staff member I spoke to suggested I order it online with him & have it delivered to my home. The order was processed, sent & deliver... Zobacz więcej
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Great service, knowledgeable customer service. The person who helped us was efficient and helpful. We ordered the DVD we were looking for and it turned up quickly. Hopefully all the packaging is recyc... Zobacz więcej
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The manager at the Exeter office had explained that we had just missed out on the last Marley model deck by a couple of hours, but assured us we would be able to have one within a few days and he was... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Exeter
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Zjednoczone Królestwo
4,7
Doskonała
354 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brilliant Easy online ordering simple click and…
Easy online ordering simple click and collect system and the person who served us at HMV Exeter was superb she went beyond with kindness and service, well done HMV
12 lutego 2026
Odpowiedź od hmv (UK) - Exeter
Hi Allan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
XLOV album - Click and collect Exeter
I did a click and collect order and it was incredibly easy. They sent emails when my item was dispatched and when it was ready for collection in store. The staff in the HMV Exeter store were very friendly and welcoming.
6 lutego 2026
Odpowiedź od hmv (UK) - Exeter
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I love the selection of films they have…
I love the selection of films they have and the easiness of finding them.
5 lutego 2026
Odpowiedź od hmv (UK) - Exeter
Hello Spike
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fast quick delivery of c.ds I wanted
Fast quick delivery of c.ds I wanted, had the cd in stock
3 lutego 2026
Odpowiedź od hmv (UK) - Exeter
Hi Cherie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Love hmv always good selection of uhd…
Love hmv always good selection of uhd movies to chose from! Also great selection of vinyl lovely helpful staff especially jasmine could spend hours in here
31 stycznia 2026
Opinia niezależna
Odpowiedź od hmv (UK) - Exeter
Hi Sam,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy!
Really easy purchase - goods arrived quickly and super easy to collect - if you can't find it in store makes good sense to order online. Will happily do so again.
26 stycznia 2026
Odpowiedź od hmv (UK) - Exeter
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All good
Open until 6. Easy to pick up in store. All good.
The user experience on the website was a little clunky but navigable.
23 stycznia 2026
Odpowiedź od hmv (UK) - Exeter
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent and quick service
Excellent and quick service. Ordering and payment were very easy.
21 stycznia 2026
Odpowiedź od hmv (UK) - Exeter
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dan in the Music Department of HMV…
Dan in the Music Department of HMV Exeter was incredibly helpful sorting a dvd of Verdi’s Requiem for us…many thanks!!
21 stycznia 2026
Odpowiedź od hmv (UK) - Exeter
Hi Amanda,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order was delivered only within a…
My order was delivered only within a few days of ordering which was great and got here in time for my daughter's 18th Birthday 😁 Thanks HMV.
18 stycznia 2026
Odpowiedź od hmv (UK) - Exeter
Hi Maxine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
click and collect picture
click and collect picture, the picture was as described, funny thing about click and collect, which was for free, I noticed that HMV sent the item via parcel post to my HMV store so I guess they could have sent it to me for free via the same medium and not charged me either..... fuzzy logic but there you are !
11 stycznia 2026
Odpowiedź od hmv (UK) - Exeter
Hi Woody
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great service in the shop
Great service in the shop. Didn't have the album I wanted so posted it to my address. Arrived as described. Brilliant
20 stycznia 2026
Odpowiedź od hmv (UK) - Exeter
Hi John,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very helpful
16 stycznia 2026
Odpowiedź od hmv (UK) - Exeter
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Return to sender...
I returned a CD bought online to your Exeter store, got a refund, no fuss no hassle. Easier than the postal option.
15 stycznia 2026
Odpowiedź od hmv (UK) - Exeter
Hi Mr S
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A very professional company
Arrived exactly on the promised day and at a keen price compared to other sellers too. Plus when you pre-order and a date is given if the film studio alter that date hmv keep you informed.
16 stycznia 2026
Odpowiedź od hmv (UK) - Exeter
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
For the third time the purchase of the…
For the third time the purchase of the album Quadrophenia jumps on track 4, side 1. Whilst it’s not the problem of the store my having to return to exchange is arduous with many miles travel to reach Exeter. My third email of complaint has been ignored which I kind of understand as I must be getting boring. Now need to get a refund as it’s obvious there’s an issue with the batch.
17 stycznia 2026
Odpowiedź od hmv (UK) - Exeter
Hi Kevin
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further as we have been unable to fin any contact under this order number. Regards
The staff were really helpful
The staff were really helpful, nothing was too much trouble. Excellent customer service.
15 stycznia 2026
Odpowiedź od hmv (UK) - Exeter
Hi Mark,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Exeter
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your staff were amazing very helpful…
Your staff were amazing very helpful and pleasant.
29 grudnia 2025
Odpowiedź od hmv (UK) - Exeter
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were extremely well…
The staff were extremely well knowledgeable and kind to me when looking for the pros and cons of an item
13 stycznia 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.