I always use HMV when I want music or DVDs, I am happy to order anything that is not in store, it arrived quickly and happy with my purchase.
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęSU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had missed out on a new album release in my local store, so the staff member I spoke to suggested I order it online with him & have it delivered to my home. The order was processed, sent & deliver... Zobacz więcej
Reakcja na opinię
Great service, knowledgeable customer service. The person who helped us was efficient and helpful. We ordered the DVD we were looking for and it turned up quickly. Hopefully all the packaging is recyc... Zobacz więcej
Reakcja na opinię
The manager at the Exeter office had explained that we had just missed out on the last Marley model deck by a couple of hours, but assured us we would be able to have one within a few days and he was... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Exeter
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Zjednoczone Królestwo
4,7
Doskonała
354 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
No confirmation received of ready for collection
I preordered the latest Now Yearbook for collection at the Exeter HMV store, I received the dispatch email but not confirmation that it is ready for collection. This happened the last time I preordered an album too.
As I have to travel to the store I didn’t want to go in until I know it’s there
8 maja 2026
Odpowiedź od hmv (UK) - Exeter
Hi phil
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Went into the store showed receipt and…
Went into the store showed receipt and got my order no problems
7 maja 2026
Odpowiedź od hmv (UK) - Exeter
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was all great from start to finish
6 maja 2026
Odpowiedź od hmv (UK) - Exeter
Hi!
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The band…
Well I went online to your site and put in the cd album I req and it popped up and I formed me that it would take just a few days and then ready for collection got the email to inform me it was ready to collect and that was it smooth simple and easy
4 maja 2026
Odpowiedź od hmv (UK) - Exeter
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online order
Quick and helpful service to order in store. Quick delivery to home address.
21 kwietnia 2026
Odpowiedź od hmv (UK) - Exeter
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service by friendly assistant…
Excellent service by friendly assistant at Exeter store.
Good to receive notification of order's arrival.
25 kwietnia 2026
Odpowiedź od hmv (UK) - Exeter
Hi Beatrice
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at the shop were great and I…
The staff in the record department at the shop were great and I had a good laugh with them
21 kwietnia 2026
Odpowiedź od hmv (UK) - Exeter
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service and very helpful and friendly staff
I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the lady we spoke to was very helpful and said she would have a set delivered to my address. Great service and very helpful and friendly staff.
10 kwietnia 2026
Odpowiedź od hmv (UK) - Exeter
Hi CF
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff ( Andy C) helped us…
Very helpful staff ( Andy C) helped us find exactly what we were looking for and even ordered what wasn’t in stock for home delivery
19 kwietnia 2026
Odpowiedź od hmv (UK) - Exeter
Hello Jen
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Exeter store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Fantastic!!
Fantastic!!
So pleased with my delivery service. Order was pre ordered and dispatched so it arrived on the release date! Driver left the package in a safe location. Very happy and will purchase from here again
15 kwietnia 2026
Odpowiedź od hmv (UK) - Exeter
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly service and On-time delivery
Friendly service and appreciate the on-time delivery for my pre-orders
27 marca 2026
Odpowiedź od hmv (UK) - Exeter
Hi Imane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good selection of music and…
Good selection of music and films..helpful staff.
Great city centre location. Plenty of room.
28 marca 2026
Odpowiedź od hmv (UK) - Exeter
Hi William
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Odpowiedź od hmv (UK) - Exeter
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Phoebe in the Exeter store helped me soooo much to choose…
Phoebe helped me soooo much to choose the right product and she even went above and beyond for ordering the headphones my daughter wanted !
23 marca 2026
Odpowiedź od hmv (UK) - Exeter
Hello Giota
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Exeter store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Odpowiedź od hmv (UK) - Exeter
Hello Sam
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Exeter
Hi JD
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Odpowiedź od hmv (UK) - Exeter
Hi Gary,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Absolutely amazing service fast postage…
Absolutely amazing service fast postage also and still cheap
5 marca 2026
Odpowiedź od hmv (UK) - Exeter
Hi Barry,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful I had to…
The staff were very helpful I had to order some DVD thay came two day's later.very pleased .
28 lutego 2026
Odpowiedź od hmv (UK) - Exeter
Hi Jane
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Exeter
Hi Courtney,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.