Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Zobacz więcej
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Lokalizacja
Zmień lokalizację71 / 77 Murraygate, DD1 2EA Dundee, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
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Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
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The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Dundee
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
71 / 77 Murraygate, DD1 2EA, Dundee, Zjednoczone Królestwo
4,8
Doskonała
239 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered online
Ordered online - great price for 3 vinyls. Notified when ready to collect. Collected really easily from the store. Staff very nice and vinyls packaged up well.
8 grudnia 2023
Odpowiedź od hmv (UK) - Dundee
Hi Sarah,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My order arrived within the time…
My order arrived within the time stated. I had no difficulties when I collected it. Would definitely use again
2 grudnia 2023
Odpowiedź od hmv (UK) - Dundee
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service
Buying from the HMV site was a seamless process until it came to the payment page where it crashed several times before putting my payment through. The delivery to the store was prompt which I appreciated!
30 listopada 2023
Odpowiedź od hmv (UK) - Dundee
Hi Nozipho
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Dundee
Hi Gordon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were helpful and explained I…
Staff were helpful and explained I could get my bag ordered to the store or delivered to my property, which I didn’t know, it came just a few days later
13 listopada 2023
Odpowiedź od hmv (UK) - Dundee
Hello Tracey
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Surprisingly wonderful
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very helpful. It is the first time I've used hmv for anything for years but it was such a good experience 2 family members have recently ordered based on my recommendations.
11 listopada 2023
Odpowiedź od hmv (UK) - Dundee
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service from Daniel at the Dundee…
Great service from Daniel at the Dundee store, explained the entire process and delivery was on time. One happy daughter. Well done HMV and well done Daniel.
14 października 2023
Odpowiedź od hmv (UK) - Dundee
Hello Kevin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great human transaction with Heather in shop
Great human transaction in shop. Thanks.
13 października 2023
Odpowiedź od hmv (UK) - Dundee
Hello Scott
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
From ordering on line to collecting…
From ordering on line to collecting purchase in store was. Superb
14 października 2023
Odpowiedź od hmv (UK) - Dundee
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff
Friendly staff, item was there, really straightforward - would order from them again.
28 września 2023
Odpowiedź od hmv (UK) - Dundee
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered Deadpool bucket list and there…
Ordered Deadpool bucket list and there was a piece missing and customer service couldn't locate missing piece to send out to me.
4 września 2023
Odpowiedź od hmv (UK) - Dundee
Hi Tracy
Thank you for taking the time to leave us a review. We are sorry to hera there were items missing, apologies for any disappointment caused. We can see you have been in touch and we have advised you on our returns proceedure.
Kind regards
service was great
5 września 2023
Odpowiedź od hmv (UK) - Dundee
Hi Calum
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great everything I bought and ordered
27 sierpnia 2023
Odpowiedź od hmv (UK) - Dundee
Hi Barry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lovely experience
I nipped in to the dundee store with my daughter who picked up a few things she wanted. We go to the till and she sees the badges next to the counter. The one she liked was out of stock so the lady Laura who served us gave us the badge off her own lanyard. She was so lovely and helpful. My little girl really appreciated it.
4 sierpnia 2023
Opinia niezależna
Odpowiedź od hmv (UK) - Dundee
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service in store and very helpful…
Great service in store and very helpful will be back again
23 lipca 2023
Odpowiedź od hmv (UK) - Dundee
Hi david
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
You did exactly what you said in the…
You did exactly what you said in the most pleasant way.
11 lipca 2023
Odpowiedź od hmv (UK) - Dundee
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
There always prompt in delivering the…
There always prompt in delivering the orders I put in
26 czerwca 2023
Odpowiedź od hmv (UK) - Dundee
Hi Duncan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Because the staff at HMV (Dundee) are…
Because the staff at HMV (Dundee) are always super helpful, are passionate about music and are lovely humans. This is why real shopping (for me) always beats online.
6 czerwca 2023
Odpowiedź od hmv (UK) - Dundee
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My experience of the out of stock items
I was given helpful advice and excellent service from the staff who were knowledgeable about the products I requested and were delivered to the store in quick time Will use this service again
29 maja 2023
Odpowiedź od hmv (UK) - Dundee
Hi James
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Arrived when specified great care as…
Arrived when specified great care as dvd came in great condition
24 maja 2023
Odpowiedź od hmv (UK) - Dundee
Hi Samantha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.