Always get fantastic service in the Cardiff store, spoken many times with the same man, think his name is Keiron, the go to person for 4k bluray as staff say. Always recognise me when in and that g... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację41 Queen Street, CF10 2AS Cardiff, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Firstly when I entered the Cardiff store and asked an assistant for help she was not interested at all and sent me away. So I headed upstairs where the staff were so helpful and knew their stuff. I... Zobacz więcej
Reakcja na opinię
Highly recommend HMV for Brilliant and knowledgeable sales tech. They recommended and sorted my new music system which I am thoroughly enjoying. Just want to say a big thanks👏👏
Reakcja na opinię
I use HMV for any DVD I may need as they always provide and excellent service . Their products always come well packaged and delivery is always on time. Thank you and I would definitely recommend.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Cardiff
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
41 Queen Street, CF10 2AS, Cardiff, Zjednoczone Królestwo
4,6
Doskonała
423 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od hmv (UK) - Cardiff
Hi Catmum
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great delivery and good bargains.
Great delivery and good bargains.
Good communication.Keeps one informed of latest releases
3 grudnia 2025
Odpowiedź od hmv (UK) - Cardiff
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I live in.Cheshire i was in a shop in…
I live in.Cheshire i was in a shop in Cardiff they were very helpful didn't have the L,p in shop so they ordered it from their distributor and all sorted out with in 3 days posted to me in Cheshire the staff was really helpful and polite
2 grudnia 2025
Odpowiedź od hmv (UK) - Cardiff
Hi PHILIP
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Cardiff
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and quick to arrive.🙂
3 grudnia 2025
Odpowiedź od hmv (UK) - Cardiff
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy online ordering and prompt…
Easy online ordering and prompt delivery.
Prices were good too!
2 grudnia 2025
Odpowiedź od hmv (UK) - Cardiff
Hi Gail
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Cardiff
Hi Miss Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff member in store was amazing help
Staff member in store was amazing help.
Found the titles on line and helped to arrange the order delivery to the house.
24 listopada 2025
Odpowiedź od hmv (UK) - Cardiff
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your staff in Cardiff were very professional.
Your staff in Cardiff were very efficient and pleasant. The delivery arrived in perfect condition, and -as a self-described technophobe- I'll definitely be initiating more orders of this kind in the future.
17 listopada 2025
Odpowiedź od hmv (UK) - Cardiff
Hello Andrew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Myself and my daughter attended the…
Myself and my daughter attended the meet at greet yesterday queued for over 2 hours which was expected but then once they let people in the shop it was a free for all and the staff did not ensure that people went in, in the positions they have queued in for hours which was unfair
18 listopada 2025
Odpowiedź od hmv (UK) - Cardiff
Hello Danielle
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
amazing time just a shame i couldnt use…
amazing time just a shame i couldnt use the toilet as inwas disabeld with a toilet pass
18 listopada 2025
Odpowiedź od hmv (UK) - Cardiff
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The event was 1 hour late standing…
The event was 1 hour late standing outside for 2 hours in the cold and ps in writing this at 5:25 and still not gone in yet supposed to go in at 6 we will see 😤
18 listopada 2025
Odpowiedź od hmv (UK) - Cardiff
Hello Mick
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Odpowiedź od hmv (UK) - Cardiff
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV had what I was looking for, and the postage was fast, they were very helpful.
All the staff was friendly, and very helpful.
7 listopada 2025
Odpowiedź od hmv (UK) - Cardiff
Hi Gavin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Cardiff
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Cardiff - click & collect
Ordered click & collect from Cardiff. Staff in the store very friendly, helpful & service with a smile.
5 listopada 2025
Odpowiedź od hmv (UK) - Cardiff
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a CD which arrived real…
I ordered a CD which arrived real quick. I collected it from the always friendly & really helpful staff at HMV Cardiff. A great store with the best people. Well recommended.
4 listopada 2025
Odpowiedź od hmv (UK) - Cardiff
Hello Sean
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great delivery service to store👍👍
30 października 2025
Odpowiedź od hmv (UK) - Cardiff
Hello Ainsley,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
the staff were help full and polite
16 października 2025
Odpowiedź od hmv (UK) - Cardiff
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Happy Shopper
It was good to walk into a shop see an assistant get served with out any hassle and walk out with out any waste of time
3 października 2025
Odpowiedź od hmv (UK) - Cardiff
Hi V
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.