Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected! (Royal Mail could have been quicker, but did deliver after a weekend)
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficien... Zobacz więcej
Reakcja na opinię
Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... Zobacz więcej
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Glad to hear back from you, I really appreciate the high level of support that all your staff provide I've always been really invested in various forms of fictional media and enjoy nothing more th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Bluewater
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, Zjednoczone Królestwo
4,8
Doskonała
301 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to order item online and collect…
Easy to order item online and collect from my local store. Staff very helpful when I enquired about another item
14 kwietnia 2026
Odpowiedź od hmv (UK) - Bluewater
Hi Mr Ransom,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV reference
HMV, You had the items i required in stock. You post them to me and they arrived safely. Many thanks perfect for me.
28 marca 2026
Odpowiedź od hmv (UK) - Bluewater
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good sales cashier and staff!
Good sales cashier and staff!! Would go to HMV Bluewater again!!
31 marca 2026
Odpowiedź od hmv (UK) - Bluewater
Hi Hon,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We couldn’t find the particular item…
We couldn’t find the particular item within the store, however an assistant was able to check whether the item was available elsewhere and place an order for it to be delivered to us
28 marca 2026
Odpowiedź od hmv (UK) - Bluewater
Hello Philip
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Love hmv …
Love going in to the store the retail staff are always helpful if you ask for help if you can't find something my pee order of the new BTS album arrived well packaged and the goods well protected
27 marca 2026
Odpowiedź od hmv (UK) - Bluewater
Hi RUTH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy order online
Quick and easy order online, quick and easy collection at HMV Bluewater.
Nice place, friendly staff
24 marca 2026
Odpowiedź od hmv (UK) - Bluewater
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Bluewater
Hi Elaine,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Bluewater
Hi Dear
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
Went in store to buy a t shirt, the last one in my size was faulty. The cashier was super helpful and said she could order online to be delivered to my home free of charge. It arrived a few days later.
13 lutego 2026
Odpowiedź od hmv (UK) - Bluewater
Hi Jo
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Odpowiedź od hmv (UK) - Bluewater
Hi Eileen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Bluewater
Hi cheryl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Cheerful click and collect
Packed and delivered quickly on release to the Bluewater store, and arrived safe and sound. Cheerful service from Ashleigh on collection. Thanks HMV!
5 lutego 2026
Odpowiedź od hmv (UK) - Bluewater
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service from HMV… Very polite…
Great service from HMV… Very polite friendly staff..
3 lutego 2026
Odpowiedź od hmv (UK) - Bluewater
Hi Ingrid
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The young lad the served us was very…
The young lad the served us was very knowledgeable. Also very helpful top marks of that young lad! Give him a pay rise.
1 lutego 2026
Odpowiedź od hmv (UK) - Bluewater
Hi Stephen
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much, and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Bluewater
Hello Dal
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Royal Mail didn’t deliver on the day…
Royal Mail didn’t deliver on the day they said they would, I took a day off work for nothing, and when it was delivered the following day it was left outside in the rain so the packaging was soaked. The shrink wrap saved the album fortunately but it’s not good enough.
22 stycznia 2026
Odpowiedź od hmv (UK) - Bluewater
Hi Mark,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Odpowiedź od hmv (UK) - Bluewater
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was in great condition and was a…
It was in great condition and was a very nice person, was very slow to come took 2 weeks
20 stycznia 2026
Odpowiedź od hmv (UK) - Bluewater
Hi Grace,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Received the film earlier than…
Received the film earlier than scheduled and was picked up at HMV Bluewater. Was easy to order in shop and was received in good condition. Thanks.
17 stycznia 2026
Odpowiedź od hmv (UK) - Bluewater
Hi Phil,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Bluewater
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.