I have used HMV for quite awhile now. I like the delivery service, for Home delivery and delivery to the store. Long may you keep going, in these unsure times.
Reakcja na opinię
Lokalizacja
Zmień lokalizację22 Eastgate Centre, SS14 1AF Basildon, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I bought suede's new album in basildon store which was £24:99 , didn't realise i was charged 28:99 until I got home? Don't know why, thinking it was deliberate overcharge.
Reakcja na opinię
The young lady in the Basildon store was very helpful when I asked about the DVD I wanted to buy. She advised it would take 5 working days to be delivered. It arrived a week later, even with the Easte... Zobacz więcej
Reakcja na opinię
Went to store in Basildon and a very helpful member of staff gave me all the info I need to make a decision on a turntable and speakers to buy I ordered on line to save carrying the items which were a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Basildon
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
22 Eastgate Centre, SS14 1AF, Basildon, Zjednoczone Królestwo
4,8
Doskonała
224 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
2 unprofessional employees, 1 lovely employees
Sounded like 2 employees were having a heated disagreement while sorted out the shelves.
The lady behind the till was lovely, couldn't have been better. location eastgate shopping center
30 listopada 2024
Odpowiedź od hmv (UK) - Basildon
Hi Sean
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Odpowiedź od hmv (UK) - Basildon
Hi Jenny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
Didn’t have the DVDs I wanted so they ordered them for me and took a few days to come all the others I needed the staff helped me get them they new just where to find them which was great because I didn’t have a clue.
30 listopada 2024
Odpowiedź od hmv (UK) - Basildon
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Odpowiedź od hmv (UK) - Basildon
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Basildon
Hi Tim,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Odpowiedź od hmv (UK) - Basildon
Hi Jeff
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Gret item im gona buy another 2
10 listopada 2024
Odpowiedź od hmv (UK) - Basildon
Hi Christian,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Odpowiedź od hmv (UK) - Basildon
Hi Victoria,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very helpful
2 members of staff were very helpful, the first in locating CD's I wanted to look at, deal with my purchase and look at their stocks for a particular CD I was interested in. As they did not stock it, the second member of staff checked if it could be ordered - it could and took my details & payment. I was pleasantly surprised to receive confirmation my order was ready for collection just a matter of days after ordering.
Upon collection, I saw the person who took my order originally - they were as helpful and pleasant as they were previously.
29 października 2024
Odpowiedź od hmv (UK) - Basildon
Hi Kim
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The items I enquired about were not in…
The items I enquired about were not in stock but the lady said she could order them for me. She said I would get an email when they arrived in store and upon receiving said email I collected the items I had purchased. The service I received was excellent and the lady very helpful.
24 października 2024
Odpowiedź od hmv (UK) - Basildon
Hi Liz
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Basildon
Hi carl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful and I was…
The staff were very helpful and I was kept informed as to the progress of my order.
20 października 2024
Odpowiedź od hmv (UK) - Basildon
Hi Ian,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Basildon
Hi Hollie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to navigate the website and order
Easy to navigate the website and order. Communication with the order and details for collecting good. The lady in the Basildon store was very cheerful and helpful.
1 października 2024
Odpowiedź od hmv (UK) - Basildon
Hi M.Stevens
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Service
Great Service. Friendly staff and fast delivery. Good price. Very happy customer
2 października 2024
Odpowiedź od hmv (UK) - Basildon
Hi Karin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It took a week for 2 films to be…
It took a week for 2 films to be delivered to the store.
HMV replied to the comment today confirming it didn't take 2 weeks for the films to arrive. HMV please re-read the above review.
28 września 2024
Odpowiedź od hmv (UK) - Basildon
Hi Dan,
Order 10345852 was placed on 19/09/24 and dispatched at the first opportunity on 21/09/24. Delivery to store is 2-5 days and this was marked as ready on 25/09.
We can confirm this did not take 2 weeks to arrive and was at the store within 5 working days.
Doctor who season1 Episode 9 of 8 2024
Doctor who season1 Episode 9 of 8 2024
Doctor who season1Episode 10 of 8 2024
Doctor who season1 Episode11of8 2024
Doctor who season1 Episode12 of8 2024
Doctor who season1 Episode 13
Of 8 2024
Doctor who season1 Episode 14 of 8 2024
Doctor Who Christmas special 2024 | Joy to the World news, cast ...season 2 Episode 1 of9 2024 BBC one 1 post
Doctor who season 2 Episode 2 of 9 2024 Special Hollween
31 ocember 2024
22 września 2024
Opinia niezależna
Odpowiedź od hmv (UK) - Basildon
Hi Mustafa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Basildon
That's why we are top dog!
I like this company
I like this company , it’s had some close calls in recent years , but one big name store is still with us . Good luck in the future battles .
13 września 2024
Odpowiedź od hmv (UK) - Basildon
Hi Clifford
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Odpowiedź od hmv (UK) - Basildon
Hi nigel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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