Staff are always so every helpful and welcoming. Helped me with an on line order as this wasn't in stock to buy.
Reakcja na opinię
Lokalizacja
Zmień lokalizację22 Eastgate Centre, SS14 1AF Basildon, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The young lady in the Basildon store was very helpful when I asked about the DVD I wanted to buy. She advised it would take 5 working days to be delivered. It arrived a week later, even with the Easte... Zobacz więcej
Reakcja na opinię
Went to store in Basildon and a very helpful member of staff gave me all the info I need to make a decision on a turntable and speakers to buy I ordered on line to save carrying the items which were a... Zobacz więcej
Reakcja na opinię
I bought suede's new album in basildon store which was £24:99 , didn't realise i was charged 28:99 until I got home? Don't know why, thinking it was deliberate overcharge.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Basildon
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
22 Eastgate Centre, SS14 1AF, Basildon, Zjednoczone Królestwo
4,8
Doskonała
229 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff are always so every helpful and…
Staff are always so every helpful and welcoming. Helped me with an on line order as this wasn't in stock to buy.
15 czerwca 2026
Odpowiedź od hmv (UK) - Basildon
Hi Lucy
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Basildon store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Basildon
Hi Lilley
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Odpowiedź od hmv (UK) - Basildon
Hi Tony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Basildon
Hi Tyran
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great delivery service 👍
29 maja 2026
Odpowiedź od hmv (UK) - Basildon
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have used HMV for quite awhile now
I have used HMV for quite awhile now.
I like the delivery service, for Home delivery and delivery to the store.
Long may you keep going, in these unsure times.
22 maja 2026
Odpowiedź od hmv (UK) - Basildon
Hi Charles
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Records are great here good selection
Good service and plenty in store, would recommend Basildon
7 maja 2026
Odpowiedź od hmv (UK) - Basildon
Hi Helen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They were friendly and very helpful
5 maja 2026
Odpowiedź od hmv (UK) - Basildon
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I bought suede's new album in basildon…
I bought suede's new album in basildon store which was £24:99 , didn't realise i was charged 28:99 until I got home? Don't know why, thinking it was deliberate overcharge.
29 kwietnia 2026
Opinia niezależna
Odpowiedź od hmv (UK) - Basildon
Hello Paul
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience, including your receipt as possible and they’ll take a look asap.
Delivery was amazing thanks i will shop…
Delivery was amazing thanks i will shop from you online and in store
7 lutego 2026
Odpowiedź od hmv (UK) - Basildon
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Basildon
Hello Mark
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
So helpful in Basildon Store
The young lady in the Basildon store was very helpful when I asked about the DVD I wanted to buy. She advised it would take 5 working days to be delivered. It arrived a week later, even with the Easter holiday in between ordering and arrival.
10 kwietnia 2026
Odpowiedź od hmv (UK) - Basildon
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All staff members very friendly
All staff members very friendly, welcoming and helpful.
5 kwietnia 2026
Odpowiedź od hmv (UK) - Basildon
Hello Joanne,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Basildon
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful man that…
Very friendly and helpful man that served me over the counter at the tills very happy with the service I received and I find everything I was looking for but one thing which I ordered in store and got it delivered to my house so very happy
10 marca 2026
Odpowiedź od hmv (UK) - Basildon
Hi Brendan,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful
Very helpful, respectful and the delivery was on time delivered with care and respect
3 marca 2026
Odpowiedź od hmv (UK) - Basildon
Hi M
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Visiting HMV Basildon.
When I visited the HMV store at Eastgate Basildon on 3/3/26, to pickup a dvd which I had pre ordered I was served by Shawn. He was very helpful and pleasant, as I find all of the staff in store. I will be visiting again in the future I am certain. Janet Hursey
2 marca 2026
Odpowiedź od hmv (UK) - Basildon
Hi MSJANETHURSEY
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service
I got the item I ordered in good time, staff were very helpful and polite.
I've been buying my disks from HMV Basildon for a good many years and will continue to do so
23 lutego 2026
Odpowiedź od hmv (UK) - Basildon
Hi Consumer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Collected my order
Collected my order, very quick and helpful service. Sam, the store manager is very friendly and helpful.
25 lutego 2026
Odpowiedź od hmv (UK) - Basildon
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Basildon
Hi Lesley,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.