The app is quite intuitive in the sense what i need for both in-person and online orders can be done under one roof. My sales has also picked up ever since customers can choose their preferred payment... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
One of the worst payment processor I've worked on. 1. They never specify the right payment methods in their documentation and its been missing you need to contact the support to get what is th... Zobacz więcej
Reakcja na opinię
I love using HitPay — it’s incredibly easy to use and very straightforward, even for beginners. The setup was quick, and everything works smoothly. Their customer service is also excellent; the team i... Zobacz więcej
From the first day of engagement, their representative was very engaging, helpful, friendly and informative. She (Tracy) answered our enquiries excellently and guided us through all the checklists. Sh... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
HitPay is a no-code, full-stack commerce infrastructure for every small business. We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes. Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.
Dane kontaktowe
1 Keong Saik Road, 089109, Singapore, Singapur
- support@hit-pay.com
- www.hitpayapp.com
4,3
Doskonała
414 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
whats wrong with these people?
whats wrong with these people?? they dont reply after waiting for days!!! suspended my account and asked to send them an email, still waiting for a reason. My customer is going crazy at me bcoz I promised a refund but they still haven't refunded or unsupended my account
16 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Dear Mohamad,
Thank you for taking the time to share your concerns with us. We genuinely appreciate your feedback as it helps us improve our services. We are sincerely sorry to hear about any negative experience you may have had.
At HitPay, we greatly value our customers' feedback, and it plays a crucial role in our ongoing efforts to provide a secure and reliable platform for both customers and merchants. After a thorough investigation of your case, we identified certain activities from your account that raised fraud concerns. To safeguard the trust and security of all our users, we have a zero-tolerance approach towards fraudulent activities on our platform.
Our policies are meticulously designed to collaborate with our merchants to mitigate and reduce fraud risks, ensuring that our customers can transact with assurance and confidence using HitPay. We are committed to providing a safe and trustworthy environment for both merchants and customers using our platform.
If you have any further questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and look forward to serving you better in the future.
Best regards,
HitPay Customer Support
Easy to use
Easy to use n also convinient for new business owner i like it
28 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hello!
Thank you so much for your feedback! We truly appreciate you taking your time to send this. Rest assured we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
A Technological Leap in Payment Solutions: My Experience with Hitpay
As a business owner, finding a payment solution that streamlines operations while saving costs is crucial. My journey with Hitpay has been nothing short of transformative, offering me a blend of efficiency, affordability, and technological advancement.
The immediate benefit that struck me was the fast turnover – receiving payments by the next working day. This rapid processing has greatly improved my cash flow and financial management. When comparing Hitpay to others like eGHL Malaysia, the differences are clear. Hitpay offers lower transaction fees, which has been a significant saving for my business.
What sets Hitpay apart, however, is its technological prowess. The seamless integration of Hitpay with Xero accounting system has revolutionized how I handle my finances. Daily transactions are directly keyed into Xero, automating what was once a time-consuming task. This integration not only saves on labor costs but also enhances accuracy and efficiency in my financial reporting. It's an example of how smart technology can truly elevate business operations.
In terms of reliability, Hitpay has a higher successful order rate compared to many other platforms. This has led to increased customer satisfaction, as they experience smooth and hassle-free transactions. The customer service from Hitpay is also commendable – responsive, attentive, and always ready to assist.
From a cost perspective, the automation and integration with Xero have been a game changer. The reduction in manual labor and the need for less intensive oversight has allowed me to allocate resources more effectively elsewhere in my business.
In conclusion, Hitpay has not only met but exceeded my expectations in a payment service provider. It's a perfect blend of cost-effectiveness, technological advancement, and operational efficiency, making it an indispensable tool for my business. My customers are happier, and as a business owner, I am too, thanks to the remarkable capabilities of Hitpay.
1 kwietnia 2023
Opinia niezależna
Odpowiedź od HitPay
Hello Kenneth,
Thank you for sharing your feedback with us and for your continuous support for HitPay. We truly appreciate you taking your time to send in your feedback as it helps us improve our services further.
We are glad to be of service to you and are thrilled to know of your great experience with HitPay! Rest assured we will continuously improve to ensure we provide best of class service.
If you have any further questions or concerns, please do not hesitate to reach out to our support team. Thank you!
Best regards,
HitPay Customer Support
Very interest
13 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hello,
Thank you so much for your feedback! We truly appreciate you taking your time to send this. Rest assured we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
scam don't deal with this business
They just dont reply, they lock the money in the account and never get a reply. Dont bother
27 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hello Mursin,
Thank you for taking the time to share your concerns with us. We genuinely appreciate your feedback as it helps us improve our services. We are sincerely sorry to hear about any negative experience you may have had.
At HitPay, we greatly value our customers' feedback, and it plays a crucial role in our ongoing efforts to provide a secure and reliable platform for both customers and merchants. After a thorough investigation of your case, we identified certain activities from your account that raised fraud concerns. To safeguard the trust and security of all our users, we have a zero-tolerance approach towards fraudulent activities on our platform.
Our policies are meticulously designed to collaborate with our merchants to mitigate and reduce fraud risks, ensuring that our customers can transact with assurance and confidence using HitPay. We are committed to providing a safe and trustworthy environment for both merchants and customers using our platform.
If you have any further questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and look forward to serving you better in the future.
Best regards,
HitPay Customer Support
Great affordable portable device
I do pop ups for my brand and with Hitpay, it has helped me close deals that I would not have been able to do so without a portable POS. The price was also affordable for its size. Its a fuss free process to set up the prices and items and perform transactions. However, I noticed Hitpay often make updates and there happened one time that the update took a very long time while a customer was waiting. Another time,it just got disconnected from my phone and it did not work despite turning my phone's bluetooth on and off. I had to forget the device and reconnect to pair the Hitpay wisepad with my phone again for it to work. Luckily, both times the customers were willing to wait so I did not lose the sales.
Tip: Make sure you check that the hitpay is turned off, paired properly with no updates before you start.
25 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hello Chloe,
Thank you so much for taking your time to send in your feedback. We truly appreciate it. Rest assured we have taken note of this and we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
Great sites for financial payments
26 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hello Aristin,
Thank you so much for your feedback! We truly appreciate you taking your time to send this. Rest assured we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
Great device to have if you are in small business without hefy maintenance charge
As a pop up vendor where at times, we have customers who prefers to pay by credit cards, having Hitpay is a saviour! It is so easy and convenient to use. The device is small and convenient to carry around and all you need is bluetooth to connect. And payout is also fast, usually within a week. I don't have to worry about losing sales due to no credit card payment available for customers. And also there is no monthly maintenance fee too.
18 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hi Vanessa,
Thank you for sharing your feedback with us and for your continuous support for HitPay. We truly appreciate you taking your time to send in your feedback as it helps us improve our services further.
We are glad to be of service to you and are thrilled to know of your great experience with HitPay! Rest assured we will continuously improve to ensure we provide best of class service.
If you have any further questions or concerns, please do not hesitate to reach out to our support team. Thank you!
Fuss free setup
Fuss free setup. Im able to set up within minutes and receive transactions.
26 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hello Esther,
Thank you so much for your feedback! We truly appreciate you taking your time to send this. Rest assured we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
I had a transaction with them and got…
I had a transaction with them and got my account suspended for further review. I tried to contact them but no response. I can't get a refund nor request to release the payment, its been days since I contacted them, got an automatic email saying they will get back to me within 1 business day.. still waiting
17 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hello,
Thank you for taking the time to share your concerns with us. We genuinely appreciate your feedback as it helps us improve our services. We are sincerely sorry to hear about any negative experience you may have had.
At HitPay, we greatly value our customers' feedback, and it plays a crucial role in our ongoing efforts to provide a secure and reliable platform for both customers and merchants. We will be checking your account concern and will get back to you directly. If you can also send us a message again at support@hit-pay.com, we will be waiting.
Thank you!
Its a best platform for doing business…
Its a best platform for doing business with
23 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hello Mark,
Thank you so much for your feedback! We truly appreciate you taking your time to send this. Rest assured we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
Easily register
Easily register. able to startup my online store quickly. Thanks
20 stycznia 2023
Opinia niezależna
Odpowiedź od HitPay
Hello,
Thank you so much for your feedback! We truly appreciate you taking your time to send this. Rest assured we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
Secure payment portal
With everything going digital, it was time to include credit card payments to our online ordering. Did some research and saw the good reviews with HitPay. Most importantly, I wanted to make sure that the portal was safe and secure for our clients as they input their confidential information. Onboarding was a breeze. Just submitted the requirements and a brand manager reached out to me a couple of days later. Adding HitPay to our website was also very easy. We had a minor hiccup at the checkout as there was error but our brand manager quickly informed IT and it was resolved within a day. Definitely recommend HitPay for Philippine merchants as it accepts all major credit cards and cashless payment systems like GCash.
1 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hello Lorna,
Thank you so much for taking your time to send in your feedback. We truly appreciate it. Rest assured we have taken note of this and we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
5Strat Payment Gateway,And Hanphone Tap…
5Strat Payment Gateway,And Hanphone Tap 2 Pay
23 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hello,
Thank you so much for your feedback! We truly appreciate you taking your time to send this. Rest assured we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
HitPay is very friendly and easy to…
HitPay is very friendly and easy to use. Big Help for a starting business like us. :)
23 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hello,
Thank you so much for your feedback! We truly appreciate you taking your time to send this. Rest assured we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
this is excellent application with…
this is excellent application with easy way to signup
20 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hello,
Thank you so much for your feedback! We truly appreciate you taking your time to send this. Rest assured we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
Every Boutique Fairs we take the help…
Every Boutique Fairs we take the help of HitPay in order to be able to accept credit card payments from our customers. It's been great every time! It's so easy to use and the HitPay team offers superb support in case we have any questions or need help with anything. We are happy to highly recommend HitPay!!!
21 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hello Anna!
Thank you so much for taking your time to send in your feedback! Rest assured we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
Fantastic experience with HitPay
Fantastic experience with HitPay! Seamless transactions, user-friendly interface, and top-notch customer service. Highly recommend!
17 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hi Martin,
Thank you so much for taking your time to send in your feedback! Rest assured we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
Hitpay is really useful!
Hitpay is easy to set-up, to use, and has been really helpful for my business to collect payments during pop-ups.
17 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hello KL,
Thank you so much for taking your time to send in your feedback! Rest assured we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
Seamless payment plugin
Seamless payment plugin, easy to use and user intuitive dashboard
1 listopada 2023
Opinia niezależna
Odpowiedź od HitPay
Hi JC,
Thank you so much for taking your time to send in your feedback! Rest assured we will continuously improve to ensure we provide best of class service.
Please do not hesitate to reach out to our team if you have any concerns or questions. Thank you!
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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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