HiQ Tyres & Autocare - Worcester Recenzje 

227
Wynik TrustScore: 4.5 na 5

4,6

Service Station, Droitwich Road, WR3 7JF Worcester, Worcestershire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had a while you wait MOT, friendly , helpful staff, kept me yo to date with progress, i will keep going back for MOT, tyre or brakes.

Reakcja na opinię

Oceniono na 5 z 5

Kept upto date throughout the service and the fitting. The technician talked me through what they were doing before hand and put my mind at ease after bringing the car in for a major service and 2x ty... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just needed 2 tyres fitting Dealt with quickly and given very useful information regarding 4 wheel tracking

Reakcja na opinię

Oceniono na 5 z 5

Went before Xmas for four new tyres, was dealt with promptly and professionally and witnessed great customer service to other customers whilst waiting (shout out to Andy). Was looked after and so was... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wulkanizacja
  2. Stacja kontroli samochodów
  3. Naprawa samochodu
  4. Naprawa samochodów
  5. Mechanik samochodowy
  6. Inspekcje samochodów

O HiQ Tyres & Autocare - Worcester

Informacje przekazane przez różne źródła zewnętrzne

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Dane kontaktowe

  • Service Station, Droitwich Road, WR3 7JF, Worcester, Worcestershire, Zjednoczone Królestwo

  • 01905 756495

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

227 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(227)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2473

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Polite and efficient

Polite and efficient. Fitted my car in early as I had mistaken the time of my appointment. Thank you.

19 października 2023
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Our team at Worcester always aim to offer a friendly and efficient service. Thank you for your kind words Becky :)

Oceniono na 5 z 5

I needed two tyres for my daughters car…

I needed two tyres for my daughters car quickly and Hi-Q had tyres available for the following day. Duly fitted and tracking complete ready to go. Hi-Q website did say Worcester branch available from 0600 hours, but actually opened 0830 hours - curious!

23 września 2023
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Hi Phillip,
Thank you for taking the time to leave us such a kind review! We also really appreciate you flagging this issue with our website - we are currently looking into this.
Kind regards, HiQ Team

Oceniono na 5 z 5

The team are great to deal with

The team are great to deal with, cut to the chase and keep it simple.

I’ve been going to HIQ for 5 years and will continue!

Thanks team!

14 września 2023
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Thank you very much Jacob, we really appreciate the support!

Oceniono na 5 z 5

Tyres

Good communication and service. I can't comment on the tyres yet. Thinking of using firm for MOT

14 września 2023
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Thank you for the great review Ian, we'll be happy to help anytime!

Oceniono na 3 z 5

SNEAKY EXTRA CHARGE

First of all, no complaints with the work undertaken. Two new tyres fitted quickly and efficiently. My disappointment was the call an hour before my appointment which stated there would be an extra charge if £15/£20 per tyre as they had had to source them quickly to satisfy my online booking. I needed the tyres changed so agreed the extra charge especially as I could not attend the following day when there would have been no extra charge. It appears they were taking advantage of someone who needed their tyres changing quickly and did not have the booked tyres in stock, notwithstanding the online booking indicated they had the tyres in stock and made no mention of any potential extra charges.

In short, the tyres I wanted were fitted and fitted well. The online price of £195 became and in-branch price of £225. Good workmanship but a very sneaky, disappointing extra charge.

13 września 2023
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Hi Chris,

Thank you for your review and feedback! We take customer service very seriously here at HiQ, we are sorry to hear that your experience at HiQ Worcester did not go to plan. Please email us with your full name, registration details, contact number and any additional details about your visits at hiqcustomerservice@gmail.com and we will be happy to look into this further.

Many thanks,
The HiQ Team

Oceniono na 3 z 5

Two trips

Check the three are actually in for your booking time mine weren't.

8 sierpnia 2023
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Hi Andrew,
Your feedback is greatly appreciated and we are disappointed to have fallen short of your expectations on this occasion. Please email us at hiqcustomerservice@gmail.com with details surrounding your visit and we will be happy to look into this further.
Kind regards,
Team HiQ

Oceniono na 3 z 5

SoSo

My dissatisfaction is with on line ordering. I ordered 2 tyres on line and was informed they could be fitted later the same day so I made the appointment. On my arrival, I was informed that the tyre delivery had not arrived. I rearranged for 3 days later. On arrival, I was again informed that the tyres had not been delivered. The centre manager assured me that they could get tyres later and phoned me when they arrived. They did a free tracking check and adjustment for my inconvenience. Next time I will phone the centre directly and ask for confirmation of stock.

19 lipca 2023
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Hi Richard, thank you for leaving us your feedback, we apologise for any inconvenience and we do hope you'll visit again!

Oceniono na 5 z 5

GREAT SERVICE!

Ordered 4 new tyres and booked the fitting online.

Dropped the car off at the required time and got a call in under an hour to say everything was done and my car was ready to collect. Great service.

12 kwietnia 2023
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Thank you Simon for leaving such a kind review!

Oceniono na 5 z 5

Great service

Great service. Car was in for 3 days for work. Sion the assistant manager kept me posted on progress and timescales throughout. Professional and friendly would not hesitate to use again.

24 lutego 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Thank you very much Ash- the team appreciate it!

Oceniono na 5 z 5

A Massive Thankyou!…

I would just like to say a massive thank you to Jason and the team for such fabulous service - I had broken the valve on my tyre and with a big trip tomorrow I was super stressed about needing a spare and being roadworthy. Jason and his team sorted my tyre and advised me on what to do next and couldn’t have been more helpful - thank you so much - I would recommend to all.

6 lutego 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Thank you for your kind review, we appreciate the feedback :)

Oceniono na 5 z 5

Excellent service

Excellent service, staff very helpful.saved £50 on my online booking. Also topped the washers up for me

28 stycznia 2023
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Great to hear! Thank you for leaving a review :)

Oceniono na 5 z 5

Superb and honest tyre fitting service

I can’t recommend these guys highly enough. I called them up for two new front tyres, after hitting a pothole and ending up with a bulging sidewall on the nearside. They managed to squeeze me in on the same day and offered a very competitive price. Jason dealt with my fitting and was brilliant - even asking if I was sure I wanted both tyres replacing, since the undamaged one had over 6mm of tread left. I opted to go ahead with both anyway, but was impressed that they were willing to save me from potentially spending more than I needed to. As a result, HiQ Worcester will be my first port of call for tyres in the future, and I’ll also be coming back when my MOT is due. Thank you Jason and the team!

30 grudnia 2022
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Thank you so much for taking the time to leave us such a fantastic review Joseph, the team really appreciate your kind words! Always happy to help!

Oceniono na 5 z 5

Thank you Jason and the HiQ Team

I cannot recommend Jason and his Team more highly. My Son came home for Christmas and had an unexpected issue with his brakes, Jason went above and beyond to help us, polite, professional and efficient.

29 grudnia 2022
Opinia niezależna
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Thank you for the lovely review Tina, always happy to help!

Oceniono na 5 z 5

An excellent local garage with friendly…

An excellent local garage with friendly and efficient service.Mechanics are well qualified and will only advise repairs and replacement of parts if deemed necessary.You will not be ripped off here!. Would recommend without hesitation.

9 grudnia 2022
Opinia niezależna
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Thank you for the great review Richard, the team really appreciate it!

Oceniono na 5 z 5

Great service

I had some winter tyres put onto my own set of rims then put on my van. The service was fast efficient and the staff were friendly and courteous.

Would recommend

18 grudnia 2022
Logo HiQ Tyres & Autocare - Worcester

Odpowiedź od HiQ Tyres & Autocare - Worcester

Thank you Fletch for the great review!

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