HiQ Tyres & Autocare - Lancaster Recenzje 

396
Wynik TrustScore: 5 na 5

4,9

116 Scotforth Road, LA1 4NP Lancaster, Lancashire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Unfortunately, I drove over a screw over the bank holiday weekend and then snapped the wheel locking nut trying to change the tyre. In panic I dumped my car on the forecourt of HIQ in the beforementio... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I recently visited HiQ garage to get some new tyres fitted and was met by a gentleman called Gary. Gary changed the tyres quickly and professionally and was friendly and helpful throughout. He made t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I always use Hi-Q. They are reliable, courteous, kind and never patronising. They explain what they're going to do and how much it will cost before the work is done. And if you are waiting for your ca... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Went to HiQ to get some work done on my car and had amazing service, Gary who i was dealing with was so help full and did a great job on my car, even didnt mind answering all my questions i had aswell... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wulkanizacja
  2. Stacja kontroli samochodów
  3. Naprawa samochodu
  4. Naprawa samochodów
  5. Mechanik samochodowy
  6. Inspekcje samochodów

O HiQ Tyres & Autocare - Lancaster

Informacje przekazane przez różne źródła zewnętrzne

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Dane kontaktowe

  • 116 Scotforth Road, LA1 4NP, Lancaster, Lancashire, Zjednoczone Królestwo

  • 01524 62263

4,9

Doskonała

Wynik TrustScore: 5 na 5

396 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(396)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2509

Napisz recenzję
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Oceniono na 5 z 5

BEST BY FAR

I had to pull off the M6 with a slow puncture at Lancaster.
I visited 2 other national companies who were quite frankly shocking and not helpful at all.
Luckily I then found HiQ who were amazing and couldn’t have been more professional and customer friendly.
Who ever the owner is I would like to say what a great team of people you have and they are a credit to you.
Don’t waste your time with any other tyre companies in Lancaster… these guys are the best by far.
Thank you again for your help.

24 stycznia 2024
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Hi Chris,
Thank you for taking the time to leave our team such a brilliant review. We are always glad to provide an excellent service and will be more than happy to help again.
Kind regards, HiQ Team

Oceniono na 5 z 5

Great customer service!

I booked a tyre online and when I arrived at the branch there was no tyre in stock. This was 45 minutes to closing. The two lads on the desk were amazing and so helpful. They went to another branch to collect a tyre for me to get me back on the road. Cannot fault the customer service in the Lancaster branch. They were fantastic. Thank you!

2 stycznia 2024
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

We are extremely appreciative of your review Rebecca and it was our pleasure to help. We will be delighted to help you out with anything you may need in the future.
Best wishes, HiQ Team

Oceniono na 5 z 5

HiQ gave me fantastic service

HiQ we're amazing when I urgently needed my damaged bumper fixing recently & they didn't even charge me for it! I can't thank them enough.

17 listopada 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Thankl you for your very kind review Madeline! We really appreciate it.

Oceniono na 5 z 5

Amazing service from these guys when I…

Amazing service from these guys when I turned up today with a punctured tyre and no appointment. Thanks to them I was back on the road in 20 mins despite them being incredibly busy. Couldn't ask for more, comfy clean and warm waiting room, tv, coffee, biscuits and sofas. Brilliant thanks! Not all garages are like this.

29 listopada 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Hi Peter,
Thank you for taking the time to leave us a brilliant review. We are always delighted to offer a friendly and efficient service.

Oceniono na 5 z 5

HiQ Lancaster - highly recommend.

HiQ in Lancaster really went the extra mile to fit in our tyre repair even though they were obviously under some pressure at the time. The repair has been entirely successful. And the staff made our wait very comfortable. Thanks especially to Jack who got it done.

7 listopada 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

We are extremely appreciative of you taking the time to leave our team such a brilliant review! Thank you Julian.

Oceniono na 5 z 5

Very impressive service!!

As I was about to make a 4 hour round trip a warning light appeared on my dashboard for low coolant. I was about to pass HiQ (Lancaster) so I called in to ask for advice. Without an appointment, I was seen, and within 5 mins I had my coolant topped up but not only that, they noticed my oil and my washer fluid was low and topped them up also (unprompted). I was given a caramel latte whilst I waited, used the facilities and was also offered some sweets from their snack jar! To top it off and much to my absolute disbelief, there was no charge! I actually couldn't believe it. I felt like there must be a catch. What a refreshing experience and the lads were so friendly and accommodating! I would highly recommend HiQ Lancaster for all of your auto care needs!! I will definitely be returning! Thank you very much guys! This was certainly very much appreciated!!

15 listopada 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Hi Diane,
Thank you for taking the time to leave our team such a brilliant review! Customer service is extremely important to us here at HiQ and we will always be glad to help.
Kind regards, HiQ Team

Oceniono na 5 z 5

Brilliant friendly service

Brilliant friendly service! The staff were very helpful informing me by phone about my MOT and even sending text reminders for my appointment. HIQ are my regular car garage and I highly recommend them.

14 listopada 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Thank you for taking the time to leave our team a brilliant review Katie! We really appreciate it and we will always be glad to help.

Oceniono na 5 z 5

Exceptional start to finish

Came in the night before for tracking on my car, from the off the gentleman booking me in squeezed me in as I work in Blackpool which required me to need it doing ASAP and couldn’t do more to help! Met the lady owner extremely down to earth and helpful again!

Brought the car in early next day (08:30) was greeted well by Jack I believe? Again exceptional customer service had my tracking done and a blown bulb in 25 mins. Thanks guys definitely will be making this my usual garage.

4 listopada 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Hi Andi,
Our team here at HiQ Tyres & Autocare Lancaster will always be extremely happy to help. Thank you for taking the time to leave us such a great review.
Kind regards, HiQ Team

Oceniono na 5 z 5

Top notch!

Starting with Lindsay who answered our call for help, to Gary and then Sam who repaired a puncture so we could get to our weekend location, the entire experience was top notch. Friendly, courteous, honest, quick and a huge relief when the repair cost £22 rather than a new tyre quoted elsewhere at £260. Would absolutely recommend HiQ Lancaster. Thank you so much!

20 października 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Our team at Lancaster always aim to offer a friendly and efficient service. Thank you for your kind words Tracy :)

Oceniono na 5 z 5

Used HiQ numerous times

Used HiQ numerous times. Reliable, efficient and professional. Would recommend the company. MikeB

2 października 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

We will always be glad to help with whatever your vehicle may need Mike! Thank you for your kind review.

Oceniono na 5 z 5

A garage that bucks the trend and defies all expectations.

A top-class service like I have never experienced before at a garage in Lancaster. We were kept informed (without being patronised) and they were incredibly patient and understanding whilst I was panicking. We felt really looked after, even when being awkward because of needing to use the car, and wouldn’t go anywhere else now.

13 października 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

We're always glad to provide a 5* service and will be more than happy to help with whatever your vehicle may need. Thank you for your kind review!

Oceniono na 5 z 5

Tyre replacement and suspension damage fix after pothole experience. Prompt and professional serviceservice

Took car (Audi TT) for new tyres after hitting a pothole which damaged tyres. They checked the car, identified and fixed structural damage at rear of car and replaced tyres. Prompt service and complimentary replacement of DRL bulb which had been out for a few weeks! :) All at Lancaster branch of HiQ

10 października 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Hi Stephen,
Thank you for taking the time to leave us a brilliant review! We really appreciate it and we will always be glad to help :)

Oceniono na 5 z 5

Amazing service

Amazing service! Quick, efficient and friendly when I had to get my tyre patched

6 października 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Thank you for your brilliant review :)

Oceniono na 5 z 5

Fabulous experience

Fabulous experience. I needed a tyre repair urgently to get on my way and it was done while I waited despite clearly busy and lunchtime!! Recommend totally.

3 października 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Thank you for taking the time to leave us an excellent review Andrew! We really appreciate it.

Oceniono na 5 z 5

Amazing service

Amazing service recieved today after a problem arose last night. The issue was fixed within a few hours. Thank you

21 września 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Thank you so much for leaving a lovely review Lou!

Oceniono na 5 z 5

Brilliant customer service

Brilliant customer service. Was told by another tyre firm I needed a new tyre. Hi Q repaired it and showed wonderful honesty. They also offered to come out first and inflate my flat tyre. That's excellent customer service.

18 września 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Thank you for taking the time to leave such a fantastic review for our team! Happy to help anytime!

Oceniono na 5 z 5

Second to none 👌🏻

Took my pick up into HiQ in the morning and it was ready for me later that day! Perfect service! Great family run business. Would highly recommend !

6 września 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Thank you Susannah for the lovely review, happy to help!

Oceniono na 5 z 5

I phoned in the morning regarding a…

I phoned in the morning regarding a tyre problem they said come round straight away, got there and was really busy and thought I’m going to be waiting a while. Really friendly staff saw to the problem straight away and left in less than half an hour, great service! Many Thanks to Lyns, Haydn and Sam

7 września 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Thank you Paul for the brilliant review, it was our pleasure to have you in store! Happy to help anytime :)

Oceniono na 5 z 5

Quick, easy, reasonable, friendly service.

Booked my car in with HiQ at the lancaster branch. Was in need of a pretty quick fix and that’s exactly what the team at HiQ lancaster provided. Quick, easy and friendly process from start to finish. Booked in on the Monday and was all finished by Wednesday. My car feels like brand new, with a fair, reasonable price for the service provided too. Special thanks to joe and jack for the help, making it a smooth experience. Get yourself to HiQ Lancaster, it’s where you’ll find the best mechanics about.

4 września 2023
Opinia niezależna
Logo HiQ Tyres & Autocare - Lancaster

Odpowiedź od HiQ Tyres & Autocare - Lancaster

Thank you so much Shaun for taking the time to leave such an amazing review- we are so pleased you were happy with the service and back on the road in good shape! Happy to help anytime!

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