they suck, they holding my domain cause i didnt respond to a spam email on time, now all my emails are down, thank you hexonet
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I just signed up for a Hexonet reseller account about a week ago and the support has been nothing short of outstanding. I launched my brand on eunixa.com (a name that I actually drop-caught through... Zobacz więcej
Reakcja na opinię
The service is good, but they can improve support because is very slow and on many occasions when support do respond the tickets, the answer simply not helpful. As for the domain service itself,... Zobacz więcej
I have been a customer of Hexonet for about 15 years. They have always been professional. I feel confident that my Domains will not be transferred without my knowledge. I can reach a technician on the... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Internet Service Providing (ISP) - Alle Dienste out-of-the-box aus einer Hand
Dane kontaktowe
2235 - 6900 Graybar Road, V6W 0A5, Richmond, Kanada
- 6046375788
- hello@hexonet.net
- www.hexonet.net
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
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Inni użytkownicy przeglądali również
Upsell Misadventures and Tech Support Heroes!
Buckle up, fellow domain enthusiasts, as I recount my journey from IONOS to Hexonet! Picture this: I needed to transfer my domains to Hexonet since IONOS couldn't handle my NGO domain cravings. So, with excitement in my heart and a mouse in my hand, I embarked on this epic transfer saga.
The domain transfer process? Oh, smooth as butter! Hexonet whisked away my precious domains without breaking a sweat. No glitches, no chaos—just a seamless transition that left me feeling like a domain-transferring superstar. Kudos to Hexonet for nailing this crucial aspect!
But alas, dear readers, a dark cloud loomed over my heroic tale. Enter the sneaky shopping cart armed with the powers of upselling. Just as I was about to complete my payment, it pulled out its bag of tricks, showing me a domain that had no business being there. In a moment of accidental clickery, I unknowingly acquired an unwanted domain into my digital kingdom. Oh, the audacity!
Thankfully, amidst this cosmic domain mishap, a hero emerged from the virtual abyss: Sergey Gorbunov, the tech support champion! With a mighty resolve and a virtual cape, Sergey guided me through the treacherous cancellation process. His patience and expertise shone through as he valiantly fought for my refund. Thanks to Sergey's bravery, justice was served, and my digital coffers were restored.
Now, dear Hexonet, here's the twist. You almost had me at a solid 5-star rating! Alas, the antics of the mischievous shopping cart snatched a star from your sky. But worry not, my brave friends, for your domain transfer prowess and Sergey's tech support heroics make up for this blip.
In the grand tapestry of domain adventures, Hexonet shines as a reliable registrar. And Sergey, a shining star in the realm of tech support! Although the shopping cart's shenanigans stole a star from my rating, I wholeheartedly recommend Hexonet for its domain mastery and the heroic efforts of its support team.
Remember, fellow adventurers, your own adventures may differ, so venture forth with a sense of humour and a click-savvy hand!
Disclaimer: No domains were harmed in the making of this review.
Perfect support!
Great customer service experience
Great customer service experience. They went well beyond what was expected of them. Saved me a ton of time a nd hassle
I would highly recommend this company…
I would highly recommend this company to anyone looking for exceptional service and expertise. Their team of professionals is truly outstanding, and they go above and beyond to ensure their clients' success.
Great service
Fraud
I order a .com.br domain (U$s 17), their system fail and never refund the money.
Hoxonet is best
Prompt, professional and pleasant service
Emmanuel was able to provide a transfer number very promptly, so I could leave the domain/web site host that had completely and abruptly ceased service. And he was very pleasant and professional on the phone call.
Great sale and technical support
The sale and technical support always respond promptly and give relevant informations. They've always been very helpful!
Excellent service
I've been their customer for over 5 years. Excellent response time and quality of support. Surprising in a domain registrar.

Odpowiedź od HEXONET
Best in class!
I just signed up for a Hexonet reseller account about a week ago and the support has been nothing short of outstanding. I launched my brand on eunixa.com (a name that I actually drop-caught through their name dropping service for less than $15!!!). Starting out, Timo from their support team took time to explain the user interface to me and has answered a whole barrage of questions for me. I trouble-shot some issues with them already as well.
10/10, great support, great pricing, clean UI. Happy camper here!

Odpowiedź od HEXONET
Very Satisfied…
I have been long time customer of Hexonet, There support is fantastic and pricing very competitive.

Odpowiedź od HEXONET
Excellent!
I have been with Hexonet for only a short time, but have had a number of questions. Their support has been incredible. Whether I called or emailed they have been polite and prompt. I would recommend them to anyone.

Odpowiedź od HEXONET
Great company with long history, but the support seems to be non-existent
Have been a long time Hexonet user for their long-standing history and the credibility that comes from it. They definitely don't have the lowest pricing but it feels safe that the domain is with them. With that being said, their support site has undergone a few revamp in the recent years and right now we have lost the ability to track a support ticket (there is only one send new request page), and my last ticket sent to them has got no response after a week. That makes me worry about the operation quality nowadays.

Odpowiedź od HEXONET
The best in their subject...
They have demonstrated how professional a customer request is confronted...Thanks them for their continuous follow-up until the case was closed positively...Great team...Great work.

Odpowiedź od HEXONET
I received excellent support from…
I received excellent support from Danyel. Helped me in a very quick, polite and professional manner.
Appreciate it!

Odpowiedź od HEXONET
World Class Experience
I initially came to HEXONET after many disappointments with other registrars regarding the amount of programmatic control they allowed me through their APIs. Many features weren't available with other registrars that are standard at HEXONET. One example that comes to mind was DNSSEC support in the earlier days of the technology. HEXONET had that available through their convenient APIs pretty quickly after it was made available by the respective registry.
Also their support is absolutely world class. I very much feel that they "get" me without myself having to write lengthy emails and explain everything more than once, as was my experience with other providers.
I was also delighted to find out that they have a Canadian branch where I could transfer my portfolio with just a few clicks after moving from Germany to Canada.

Odpowiedź od HEXONET
Very happy with Timo's support and …
Very happy with Timo's support and the whole Hexonet team generally . I have experience of a lot of different Registrars.
Excellent support and easy to use
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







