Great customer service, from real people with knowledge and common sense. I had an issue with a product I had purchased in June, HCE acted quickly, contacted the manufacturer and put me in touch direc... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a non-standard request. I spoke to Nathan on the phone who suggested that I write an email with my detailed questions. Within 4 hours of doing so, Nathan had spoken to the manufacturer o... Zobacz więcej
Reakcja na opinię
Ordering and payment side all fine, process let down by UPS delivery. Originally stated Friday delivery with signature required, so made sure I was around. Later in day notified parcel delayed. Eventu... Zobacz więcej
Reakcja na opinię
It's always reassuring to have our calls received very quickly. Our service provider, Nathan, seemingly had all the relevant information to hand and did not keep us on the phone longer than required... Zobacz więcej
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Informacje dotyczące firmy
- Dostawca sprzętu medycznego
- Dostawca sprzętu i zapasów do szpitali
- Producent sprzętu medycznego
- Grupa medyczna
- Sprzęt medyczny
- Producent technologii medycznej
Napisane przez firmę
Health-Care Equipment & Supplies (HCE) is the UK’s leading medical equipment supplier, with over 20 years of experience serving the NHS and healthcare markets — Offering 16,000+ medical products, we supply thousands of GP surgeries and Primary Care Organisations. From small consumables to custom-made items, we source a wide range of products from leading medical brands — Our strong supplier relationships enable us to provide competitive prices, and our nationwide branches ensure local customer service support whenever needed.
Dane kontaktowe
7-11 Holywells Road, IP3 0DL, Ipswich, Zjednoczone Królestwo
- 01784 220400
- sales@hce-uk.com
- www.hce-uk.com
I recently contacted HCE to request…
I recently contacted HCE to request product pricing & information. I spoke to a gentleman called Nathan who understood all that was needed and then swiftly sent on the information required. Great customer service.
22 września 2022
Opinia niezależna
Odpowiedź od HCE
Hi Mathew, your feedback is much appreciated. We will pass this on to Nathan, Best wishes from HCE Team.
Nathan of HCE has been fabulous and…
Nathan of HCE has been fabulous and very professional in dealing with us as a client.
Thank you HCE and thank you Nathan for your continued support.
2 września 2022
Opinia niezależna
Odpowiedź od HCE
Many thanks for taking the time to leave a review Maz, we look forward to serving you again soon. Kind regards, HCE Team.
Very Positive Experience.
Polite, professional and comprehensive support given by a chap called Nathan.
Very patient answering all my questions, extremely knowledgeable and helpful.
13 września 2022
Opinia niezależna
Odpowiedź od HCE
Hi Chris, we will let Nathan know and thanks for leaving feedback. Best wishes, HCE Team.
Review on HCE
I have worked with HCE for over 10 years, to meet the healthcare needs to my clients. HCE over consistently done an excellent job, in terms of providing prompt response, feedback and delivery.
23 września 2022
Opinia niezależna
Odpowiedź od HCE
Great to hear, many thanks Gbone. We will endeavour to provide this level of service for you on all future orders. Thanks again, HCE Team.
All out support
We were supported all the way from the time our order was placed until it reached our office. Despite the delays encountered because of COVID pandemic restrictions, Nathan was very helpful and prompt in responding to our emails considering the difference in our time zones.
19 kwietnia 2022
Opinia niezależna
Odpowiedź od HCE
Thanks Rowayne, we will let Nathan know. We look forward to serving you again in the future. Kindest regards, HCE.
Very trustworthy and accommodating
They were great to work with, very responsive and accommodating. All the equipment we ordered to be shipped to the Philippines arrived as expected despite all the challenges with the Philippine's Customs Office.
22 września 2022
Opinia niezależna
Odpowiedź od HCE
Thanks for taking the time to leave this review Ric, much appreciated. Best wishes, HCE Team.
Great Information
Nathan is always such a delight to deal with. Quick to respond and has accurate feedback on stock queries and lead times. Always great service and experience when dealing with Nathan. Can highly recommend.
2 września 2022
Opinia niezależna
Odpowiedź od HCE
Many thanks Si, we will let Nathan know. Thanks for taking the time to leave feedback, it is appreciated. Best wishes, HCE.
Thank for your perfect cooperation
19 lipca 2022
Opinia niezależna
Odpowiedź od HCE
Great, thanks Marwa. Look forward to serving you again in the future. Kindest regards, HCE.
Quick, professional and polite
It's always reassuring to have our calls received very quickly. Our service provider, Nathan, seemingly had all the relevant information to hand and did not keep us on the phone longer than required.
His service was a breath of fresh air when our buyer spends a lot of time on the phone to uncaring firms.
Thanks Nathan
4 sierpnia 2022
Opinia niezależna
Odpowiedź od HCE
Hi Alexander, that's great to hear. Nathan will be pleased! Best wishes, HCE.
Helpful staff with Great Service
Ordered multiple times and have received great service with prompt replies. Nathan has always been helpful. Thank you.
1 września 2022
Opinia niezależna
Odpowiedź od HCE
Great to hear, your feedback is much appreciated. Thanks again for taking the time to review. Kindest regards, HCE Team.
Brilliant service.
Brilliant service, we have a contact who we can go to with any query, and our questions always get answered promptly, no matter what. I can't fault the service we are given.
22 września 2022
Opinia niezależna
Odpowiedź od HCE
Many thanks Adam, we look forward to serving you again soon. Best wishes, HCE Team.
Buying with Ease from HCE
HCE through Nathan White has been extremely supportive rendering a customer focused service. HCE through Nathan White constantly offered us knowledgeable advice Rufaddas Nig Ltd have found invaluable to meeting product demands of our customers with impressive turnaround times and within budget.
22 września 2022
Opinia niezależna
Odpowiedź od HCE
Thank you Rufus for taking the time to leave this review, greatly appreciated. Kindest regards, HCE Team.
Would certainly use this company again…
Would certainly use this company again both for service and quality
24 sierpnia 2022
Opinia niezależna
Odpowiedź od HCE
Many thanks Marjorie, we look forward to serving you again in the future. Best wishes, HCE Team.
Odpowiedź od HCE
Great to hear, much appreciated. Best wishes, HCE.
Today please
Excellent service from a team that goes above and beyond. I was expecting a delivery in a few weeks but they said ‘Nooooo, it’ll be there today please!’
19 sierpnia 2022
Opinia niezależna
Odpowiedź od HCE
Many thanks for taking the time to leave feedback today Donald, great to hear that you are pleased with the service. Best wishes, HCE Team.
Delivery was quick and within the…
Delivery was quick and within the advised time scale.
Excellent service.
18 sierpnia 2022
Opinia niezależna
Odpowiedź od HCE
Many thanks Carl, your feedback is much appreciated. Best wishes, HCE Team.
Ordered a mobility scooter for a family…
Ordered a mobility scooter for a family member, VAT was free and delivery was quick. Highly recommended
11 sierpnia 2022
Opinia niezależna
Odpowiedź od HCE
Thanks very much Jacob, we look forward to serving you again in the future. Best wishes, HCE.
Helpful on the phone and the order came…
Helpful on the phone and the order came quickly
11 sierpnia 2022
Opinia niezależna
Odpowiedź od HCE
Hi Dale, thank you for the feedback. Best wishes, HCE.
Fantastic service ,phoned first and was…
Fantastic service ,phoned first and was directed to alternatives when one item was out of stock.items arrived well packed the next day :)
10 sierpnia 2022
Opinia niezależna
Odpowiedź od HCE
Hi Tim, thank you for choosing HCE and for taking the time to leave feedback. Much appreciated.
arrived promptly
arrived promptly, well packed and as ordered, thank you
20 lipca 2022
Opinia niezależna
Odpowiedź od HCE
Hi Mike, your feedback is much appreciated. Many thanks.
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