Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruis... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
When ever I go into Hays Travel in Westbourne I receive friendly attention from all the staff. They are efficient and knowledgeable and on top of their job. A good experience.
All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book... Zobacz więcej
Reakcja na opinię
Always a pleasure to go into Hays Westbourne!! The staff are always helpful, friendly and welcoming, all having smiles on their faces!! Simon and Paula are amazing through helping with the bookin... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
68 Poole Road, BH4 9DZ, Westbourne, Zjednoczone Królestwo
- 01202 765406
4,9
Doskonała
808 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sean worked very hard to get me a very…
Sean worked very hard to get me a very good deal on my cruise. Very good service
25 marca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your kind comments, it is always a pleasure to help you and the family with your bookings. I am sure you will have a lovely time, and I look forward to seeing you again soon.
Kind regards
Sean
Simon was really helpful and was very…
Simon was really helpful and was very friendly and would definitely recommend him. He had a good sense of humour too. He was able to help us straightaway even though it was a busy morning
8 marca 2026
Odpowiedź od Hays Travel - Westbourne
Thanks so much for your lovely feedback and so happy that I was able to make you smile:)
I was well attended to and promptly
I was well attended to and promptly. The staff followed up on my flight booking and gave feedback on all my questions and helped to all secure my flight tickets and airport assistance.
13 marca 2026
Odpowiedź od Hays Travel - Westbourne
I am glad that you had a great time. Hope you have an amazing holiday
Very nice young lady and very nice…
Very nice young lady and very nice young man. He was excellent
20 marca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your lovely review. It was a pleasure booking your holiday.
Kind Regards
Sophie
I always go to Hays travel for their…
I always go to Hays travel for their helpfulness and cheery attitude
10 marca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your review. It was lovely to arrange your next holiday. We look forward to seeing you when your tickets are ready to collect. Feel free to get in touch with any questions. Kind regards, Rebecca
Have been given excellent advice as…
Have been given excellent advice as always,helping us to look forward to our next holiday even more.
8 marca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your kind comments, it's always a pleasure to help you out with you holiday plans, and I am sure you will have an amazing time. We look forward to speaking to you again soon.
Kind regards
Sean
Always booked my holiday through Hayes…
Always booked my holiday through Hayes travel, and always found them to be very professional and helpful.
Friendly.
4 marca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your kind review. Always good to get such lovely feedback.
Tanya
Tanya. Why should I put down a load of rubbish when it won’t let me say what I want to say unless I put down at least 10 words when I use hays I only use one person so TANYA
10 marca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for mentioning my name in your review, sorry if there is a minimum number of words required to complete the review, Hays are interested in the service you received, so giving me 5 stars is greatly appreciated. Thank you, Tanya
Tanya was very helpful
7 marca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you very much for your positive review, it was a pleasure booking your cruise. Kind Regards, Tanya :)
Odpowiedź od Hays Travel - Westbourne
Thankyou for booking your cruise with us :)
Great customer service
Lovely to book with Skye again. She found us just what we wanted.
25 lutego 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your lovely comments - I am glad we managed to find what we was looking for - Skye :)
Really helpful as usual!
17 lutego 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your kind comments - it's always a pleasure - Simon :)
Hays Travel look after you
I wanted a week in Lanzarote in an Adult Only hotel and Skye found me a good deal. She was quick and efficient and I am very happy with my purchase so far.
22 lutego 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your kind comments - I am glad we managed to find what you was looking for - Skye :)
Friendly and helpful service
Friendly and helpful service. Good knowledge of the ship.
21 lutego 2026
Odpowiedź od Hays Travel - Westbourne
Dear Mrs Brown, it was lovely to meet you and book your cruise. your positive comments are appreciated. Thank you, Tanya :)
Friendly and helpful
Friendly, helpful, knowledgeable staff who made the booking process easy. Much more help and a better price than going through the cruise company directly. She followed up any queries immediately and was very informative and helpful in choosing the right package for us. We would definitely use this company again to book another holiday.
21 lutego 2026
Odpowiedź od Hays Travel - Westbourne
Thank you so much for your review and kind words.
It was a pleasure to help.
Excellent service as always
Excellent service as always, extremely professional & helpful staff.
We book with Hays every year as the service is 10/10 ⭐️ and competitive prices
21 lutego 2026
Odpowiedź od Hays Travel - Westbourne
Thank you so much for your lovely comments, your booking and review are much appreciated. Tanya :)
Booking ease
The whole booking process so was so easy for me. I had constant quick contact with Skye and she answered all of my queries.
19 lutego 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your lovely comments. It was a pleasure to book your holiday :)
Thank you to Simon and Skye for all…
Thank you to Simon and Skye for all your help booking our next cruise. We always use Hays Travel in Westbourne as nothing is too much trouble even when we had to change one of the cabins to a different one 5 mins after booking!
11 lutego 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your lovely comments. Was a pleasure to book your cruise :)
Great service
I always have very good friendly service from Westbourne branch. The staff always try their best to find us the perfect holiday.
8 lutego 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your lovely words - was a pleasure :)
Helpful lady who organised a Danube…
Helpful lady who organised a Danube river cruise for four of us - all good so far!
8 lutego 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your positive review, it was a pleasure arranging your holiday. Thank you, Tanya :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.