Had fully paid to go to Thailand back in April. Due to the war in Dubai they had to cancel my holiday as airline wouldn't fly through Dubai. Was surprised and delighted to receive my full refund withi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My experience was so good, Oonagh was the girls name and she done everything for me to perfection made my dream holiday perfect and was so pleasant so thankyou so much.
Reakcja na opinię
Callum was amazing he was professional and listened to each detail and went above and beyond with the options he sent over. The booking process was quick but thorough. He booked my dream holiday, a ho... Zobacz więcej
Reakcja na opinię
Excellent, from I entered the premises till I was finished with booking my short city break. Although as I explained to the agent looking after me, same couldn't be said about @Easyjetholidays. Staf... Zobacz więcej
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Unit UG 24, Belfast Victoria Square, BT1 4QG, Belfast, Zjednoczone Królestwo
- 02892290226
4,9
Doskonała
473 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hays Travel - Victoria Square
Thank you for your lovely feedback :)
Great customer service
Katie was great and really patient with me, after giving me multiple quotes then waiting on me to decide she couldn’t have been more helpful
12 stycznia 2026
Odpowiedź od Hays Travel - Victoria Square
Thank you for the lovely feedback :) Callum
Found deal on social media
Found deal on social media
Messaged and got immediate call back from Aimee
She was great answered all our questions and got us a package that worked
12 stycznia 2026
Odpowiedź od Hays Travel - Victoria Square
Thank you for the lovely feedback :) Callum
Sarah was very helpful Looked up…
Sarah was very helpful Looked up different dates and countries for us Would go back to her next year
10 stycznia 2026
Odpowiedź od Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Very helpful and friendly
8 stycznia 2026
Odpowiedź od Hays Travel - Victoria Square
Thank you for the nice feedback :)
Odpowiedź od Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Callum,took time to help us get the…
Callum,took time to help us get the holiday we wanted. He was very engaging and professional.
8 stycznia 2026
Odpowiedź od Hays Travel - Victoria Square
Thank you so much for your kind review Jean, It is much appreicated. I am glad I could help
Callum
Helpful and professional could not ask…
Helpful and professional could not ask for better
7 stycznia 2026
Odpowiedź od Hays Travel - Victoria Square
Thank you for taking the time to leave a review Brendan - Katie
Booking a holiday on the basis of an advertised deal
Initially called in to book a holiday to Lake Garda as £100 pp off the advertised price was available. However that was not the case as the deal had expired. I was disappointed but went ahead with the booking anyway and were given a small discount on the holiday. Callum was very friendly and processed our holiday professionally and quickly.
7 stycznia 2026
Odpowiedź od Hays Travel - Victoria Square
Thank you so much for taking the time to leave a review Mr Houston. I am glad I could help and apologise for any disappointment caused -Callum
Odpowiedź od Hays Travel - Victoria Square
Thank you so much for this Aimee, I really appreciate it - Danielle
The lady i delt with was brilliant 👏
The lady i delt with was brilliant 👏. I think her name was aimee. She done everything she could to help me and assist me and also gave me what advise she could. Was very happy with the service 😀
23 grudnia 2025
Odpowiedź od Hays Travel - Victoria Square
Hi David, Thank you very much! I'm glad I could help, I really appreciate you taking the time to leave me a review -Aimee
Chicken nugget Very good very nice 🌴🍺🥳🌞
24 grudnia 2025
Odpowiedź od Hays Travel - Victoria Square
Thank you Daniel - Aimee
Good knowledge and a fair price.
18 grudnia 2025
Odpowiedź od Hays Travel - Victoria Square
We appreciate your feedback and are so glad that you found our service valuable and fairly priced.
Totally amazing was looked after by…
Totally amazing was looked after by Danielle who deserves 10 out of 10 for first class service will certainly use her again Thankyou
6 grudnia 2025
Odpowiedź od Hays Travel - Victoria Square
Thank you for the lovely review for Danielle :)
Callum was very knowledgeable and…
Callum was very knowledgeable and helpful with our booking
25 listopada 2025
Odpowiedź od Hays Travel - Victoria Square
Thank you for the lovely feedback, I hope you have a lovely time on your holiday :) Callum
Odpowiedź od Hays Travel - Victoria Square
Thank you for the lovely feedback :)
I spoke with Emily from the Victoria…
I spoke with Emily from the Victoria square office on the phone she was very helpful and she got us a great deal for Bulgaria for 2026 will be going back to her for another holiday
21 listopada 2025
Opinia niezależna
Odpowiedź od Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Sarah was very helpfull helping us to…
Sarah was very helpfull helping us to choose the right location to be near family, she was very quick at getting back to me with dates and prices very good all round.
23 listopada 2025
Odpowiedź od Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Great friendly local service
Great friendly service from lovely local people with expertise. Just like it used to be !
20 listopada 2025
Odpowiedź od Hays Travel - Victoria Square
Thank you for the lovely feedback :)
I had to ring 3 times to make booking
I had to ring 3 times to make booking, first two assistants were polite & helpful but didn’t ring me back after saying they would.
11 listopada 2025
Odpowiedź od Hays Travel - Victoria Square
Thank you for the Feedback, I am Glad our consultant Sarah was able to assist and get your holiday booked, we hope you enjoy :) Team Victoria Square
Doświadczenie Trustpilot
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