Thomas Knight has been great throughout this holiday booking process. He took the time and listened to my requests and had a quote and full itinerary for me the very next day. A small issue cropped up... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Booking a last minute cruise became difficult and complicated due to P&O’s cabin allocation process, but we were reassured by Lucy at Hays Travel that she could make the booking we needed and, sure e... Zobacz więcej
Reakcja na opinię
Tom was very patient with our request as we came into the shop uncertain about where we wanted to go on our winter holiday.
On Sunday 9th August, we were welcomed into the Hays store by Tom who was friendly and welcoming and made us feel at ease straight away. Tom listened to our wants and needs for a holiday. With... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
2 Wilkes Way, IP14 1DE, Stowmarket, Zjednoczone Królestwo
- 01449798150
4,9
Doskonała
795 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I always go to the same travel agency, as staff are friendly and very helpful
I always go to the same agency
21 marca 2026
Odpowiedź od Hays Travel - Stowmarket
We appreciate your continued loyalty and are so glad. Thank you for your lovely 5 star review :)
Kind Regards
Amina
Odpowiedź od Hays Travel - Stowmarket
Thank you for taking the time to leave me a 5* review. It's always a pleasure to help you. Regards, Netty :)
Great customer service
Great customer service. Polite, helpful, honest. Lovely helpful staff
22 marca 2026
Odpowiedź od Hays Travel - Stowmarket
Thank you so much for taking the time to leave me this lovely review. It was a pleasure to help you book your holiday and I hope you have a fantastic time. Regards, Netty :)
Fantastic very helpful appreciated all…
Fantastic very helpful appreciated all the time with me 10/10 first class
17 marca 2026
Odpowiedź od Hays Travel - Stowmarket
Thank you so much for your time with me and your kind words and 5 star review. I really appreciate the time you took.
Kind Regards
Amina :)
Great Travel Team
Listened to the brief I provided and came up with multiple selections , very friendly and professional .
14 marca 2026
Odpowiedź od Hays Travel - Stowmarket
Thank you Mark for your 5* review and lovely feedback. It was our pleasure in helping to secure this holiday for you and look forward to hearing all about it!
Kind regards,
Tom
We were given some many different good…
We were given some many different good options and great personal advice on what to do when we arrive. I would recommend Hays to anyone
28 lutego 2026
Odpowiedź od Hays Travel - Stowmarket
Thank you Ainsley for your 5* review and lovely words. It was my pleasure in helping to secure this trip for you and your family and look forward to hearing all about it!
Kind regards,
Tom
Amina in Stowmarket branch has helped…
Amina in Stowmarket branch has helped us book our second holiday with Hays in a year. I can’t thank her enough for her personal touch on how she conducts herself when catering for a customers needs where nothing is too much trouble. Thank you!
6 marca 2026
Odpowiedź od Hays Travel - Stowmarket
Thank you so so much for booking with me again!, its always my pleasure in helping find and plan your next holiday! Your kind works have honestly made my day, i appreciate your lovely review and 5 stars.
Thank You
Amina :)
Helpful & Friendly
Helpful, friendly advice from Amina. We weren't sure what we wanted, but now have s great holiday to look foward too, yhsnks to their expertise.
26 lutego 2026
Odpowiedź od Hays Travel - Stowmarket
Thank you so much for trusting me with this amazing once in a lifetime holiday! :) It was my pleasure in getting this secure for you and i appreciate your kind words and 5 star review.
Kind Regards
Amina
A friendly exprience
An experiencei always recieve when i go in my local shop.Staff friendly and always get me the best deal and choice of hotel.Nothing stops them going out their way to help you choose whats best for you.
1 marca 2026
Odpowiedź od Hays Travel - Stowmarket
Thank you so much for your kind words. I hope you all have a fantastic holiday! Regards, Netty :)
Quick efficient
28 lutego 2026
Odpowiedź od Hays Travel - Stowmarket
Thank you for taking the time to leave a review. I hope you have a lovely holiday. Regards, Amina :)
Excellent service as always
28 lutego 2026
Odpowiedź od Hays Travel - Stowmarket
Thank you for taking the time to leave a 5* review. It is always a pleasure to help you book your holidays. Regards, Netty :)
Janette was really helpful
Janette was really helpful and gave us a lovely experience when searching our holiday for us.
27 lutego 2026
Odpowiedź od Hays Travel - Stowmarket
Thank you for taking the time to leave me a 5* review. It was a pleasure to help you book your holiday. Regards, Netty :)
Ensured we got the holiday we wanted.
Not rushed. Helped with every detail. Ensured we got the holiday we wanted.
21 lutego 2026
Odpowiedź od Hays Travel - Stowmarket
We appreciate your review and I'm glad Emily was able to find you the holiday that suits your family. I hope you have a lovely time. Regards, Netty :)
Netty was really helpful pointing us in…
Netty was really helpful pointing us in the right direction for our family holiday. Very knowledgeable and experienced without being pushy. She put us at ease whilst booking, roll on the Summer!
23 lutego 2026
Odpowiedź od Hays Travel - Stowmarket
Thank you for your kind words, I appreciate you taking the time to leave me a 5* review. I hope you have a lovely time with your family. Regards, Netty :)
Great personal and friendly assistance…
Great personal and friendly assistance gathered great info on our wishes and then we worked out a really good price for flights and hotel.
18 lutego 2026
Odpowiedź od Hays Travel - Stowmarket
Thank you for taking the time to leave Emily a 5* review. I hope you have an amazing time on your holiday. Regards, Netty :)
Hays Travel, friendly, formal and informative.
This company (Hays Travel) have always provided us with an excellent experience whenever we’ve felt the need for help organising holidays, and yesterday’s experience was no different. Friendly, formal, and informative. Thank you.
25 lutego 2026
Odpowiedź od Hays Travel - Stowmarket
I appreciate you taking the time to share your experience. It was a pleasure to help you book your holiday.
Kind regards
Netty :)
Emily was very helpful and listened to…
Emily was very helpful and listened to our every need. Good experience. Well done Emily
18 lutego 2026
Odpowiedź od Hays Travel - Stowmarket
We appreciate you sharing your positive experience. I'm so grateful of your 5 star review and lovely kind words. Thank you :)
Emily :)
As always Jeanette Sherman at the…
As always Jeanette Sherman at the Stowmarket branch was brilliant!!!!
Would not want anyone else to assist me.
Excellent member of staff and very good at her job!!!
Overall a very friendly team and branch . Would not go anywhere else .
24 lutego 2026
Odpowiedź od Hays Travel - Stowmarket
Thank you so so much for this amazing review, it was and is always my pleasure to help you out! Such kind words!
Kind Regards
Netty :)
Tom from Stowmarket Branch
Tom the travel advisor from Stowmarket branch responded to my email quickly and efficiently.
He listenened to what I wanted as a holiday and delivered.
Very polite and friendly.
22 lutego 2026
Odpowiedź od Hays Travel - Stowmarket
We appreciate you taking the time to share your experience with Tom. We're so glad we could promptly assist you in planning your holiday. It was a pleasure to help! Regards, Netty
Odpowiedź od Hays Travel - Stowmarket
Thank you for taking the time to leave a 5* review for Tom. I hope you have a lovely holiday. Regards, Netty :)
Doświadczenie Trustpilot
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