Hays Travel - Stowmarket Recenzje 

768
Wynik TrustScore: 5 na 5

4,9

2 Wilkes Way, IP14 1DE Stowmarket, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent customer service from Tom, our travel advisor. He took time too listen to the type of holiday we wanted, and advised on different options for our planned cruise to Norway. We didn't feel rus... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service and knowledge Tom explained everything clearly and made suggestions that would make our holiday choice better. He even made suggestions for our next holiday

Reakcja na opinię

Oceniono na 5 z 5

Had a great experience booking our holiday very helpful and nothing was to much trouble even after we had to change our plans and dates very friendly as always and helped with everything we needed... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

On Sunday 9th August, we were welcomed into the Hays store by Tom who was friendly and welcoming and made us feel at ease straight away. Tom listened to our wants and needs for a holiday. With... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • 2 Wilkes Way, IP14 1DE, Stowmarket, Zjednoczone Królestwo

  • 01449798150

4,9

Doskonała

Wynik TrustScore: 5 na 5

768 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(768)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 125 148

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service and knowledge

Great service and knowledge

Tom explained everything clearly and made suggestions that would make our holiday choice better. He even made suggestions for our next holiday

26 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you Diana for your 5* review and lovely words. It was my pleasure in securing this special trip for you and look forward to hearing all about it on your return!

Kind regards,
Tom

Oceniono na 5 z 5

Excellent service

Excellent service staff wonderful especially Lucy

24 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you for taking the time to leave your review, we're so pleased you enjoyed your time in-store.

We look forward to seeing you again!

Kind regards,
Emily

Oceniono na 5 z 5

Excellent customer service.

Excellent customer service from Tom, our travel advisor. He took time too listen to the type of holiday we wanted, and advised on different options for our planned cruise to Norway. We didn't feel rushed or pressured into making any decisions.

22 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you Lindsey for your 5* review. We are glad that you had a lovely experience in store and was my pleasure in securing this exciting cruise for you both. We know you will have the most amazing trip!
-Tom :)

Oceniono na 5 z 5

A great holiday awaits 😊

Firstly the manager found us a better holiday that includes everything we needed & when it came to booking it the assistant manager did the booking for us & made sure we had everything we needed. We go straight to them future as they definitely got it right for us. Thank you

13 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you for taking the time to leave me a 5* review. It was a pleasure to help you book your holiday. Regards, Netty :)

Oceniono na 5 z 5

Super helpful staff

Gina, Tom and Netty were super helpful with our holiday booking for next year!

16 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you for taking the time to leave a review. We all hope you have a lovely holiday! Regards

Oceniono na 5 z 5

Excellent service

Nothing was too much trouble for Tom when I wanted to book a short break in 4 days time. He was his usual friendly knowledgeable self and in no time found me just I was looking for in flights accommodation and ordering currency.

16 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you for taking the time to leave me a 5* review. I hope you have an enjoyable holiday. Regards, Tom :)

Oceniono na 5 z 5

Good honest Information

Good honest Information. Made sure holiday we booked was exactly what we wanted. Assistant (Netty) was knowledgeable & helpful.

15 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you for taking the time to leave me a 5* review. I hope you have an enjoyable holiday. Regards, Netty :)

Oceniono na 5 z 5

Had a great experience booking our…

Had a great experience booking our holiday very helpful and nothing was to much trouble even after we had to change our plans and dates very friendly as always and helped with everything we needed . Advised us about flights and was always smiling and so friendly xx great agent thankyou Netty

16 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you for taking the time to leave me this lovely 5* review. I hope you have an enjoyable holiday. Regards, Netty :)

Oceniono na 5 z 5

Happy from Stowmarket.

As always great advice on choosing your options .great friendly smiles makes for a very good experience.THANK YOU TO ALL THE WONDERFUL STAFF AT HAYS STOWMARKET.

15 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you so much for your lovely review, The team agree its always a pleasure looking after your holidays for you instore!

Kind Regards
Gina- Travel Consultant

Oceniono na 5 z 5

Always very helpful and friendly it’s…

Always very helpful and friendly it’s why we keep going back

15 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you for taking the time to leave me a review. It's always a pleasure to book your holidays. Regards, Netty :)

Oceniono na 5 z 5

Cyprus Holiday

Netty was very helpful as always and takes her time to go through the details of our holiday booking.

7 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thanks so much for your lovely review, Netty is an absolute gem and will always go above and beyond for customers.

I will be sure to pass this on to Netty for you!

Kind Regards
Gina- Travel Consultant

Oceniono na 5 z 5

We haven’t used a travel agent before…

We haven’t used a travel agent before and so didn’t know what to expect.
We dealt with Tom to book our Italian rail trip that incorporates Rome, Florence, Pisa and Venice amongst others.
Tom, was excellent when going through the itinerary, hotels and travel arrangements. He talked at length with the company who organises the holiday to ensure quality of hotels, first class travel included and which meals were included.
Clearly we haven’t yet been on this trip but we feel very assured that all will go smoothly after dealing with Tom and his attention to detail as well as his invaluable knowledge of the regions we are visiting.
Overall we highly recommend Hays Travel especially Tom who as said was excellent.

13 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you John and Nancy for your 5* review and lovely feedback from your experience in-store. We appreciate your kind words and know you will have the best time away!

Kind regards,
Tom

Oceniono na 5 z 5

Great service…

Great service with patience and I like booking a holiday face to face and then receive paper confirmation!

7 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thanks so much for your lovely review, I will be sure to pass this on to Lucy for you!

Kind Regards
Gina

Oceniono na 5 z 5

The staff are always helpful and…

The staff are always helpful and informative, and it is never too much bother for them however long the booking takes. Have been using Hays Travel in Stowmarket for some time now and they always remember you.

11 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

It was great to see you again and thank you for your 5* review!

We look forward to seeing you again in the future.
Kind regards,
Emily

Oceniono na 5 z 5

Jeanette was very patient listened to…

Jeanette was very patient listened to what we wanted and helped us find exactly that for our honeymoon.

11 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you for your kind 5* review - it was lovely to meet you both and I'm sure you'll have a special honeymoon!

We look forward to seeing you again in the future.

Regards, Netty

Oceniono na 5 z 5

Great service and efficient

Great service and efficient

10 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you so much for taking the time to leave your review! We look forward to seeing you again in the future!

Kind regards,
Emily

Oceniono na 5 z 5

Searching for a special occasion

On Sunday 9th August, we were welcomed into the Hays store by Tom who was friendly and welcoming and made us feel at ease straight away.

Tom listened to our wants and needs for a holiday. With some collaboration from Netty, Toms lovely colleague, we were shown the perfect destination for our 30th wedding anniversary next year.

We left feeling listened too and very pleased with our choice of holiday, thank you Tom and Netty, you made it seem so easy.

9 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

This review has been a pleasure to read - thank you for taking the time to send your review to us. It's great to read you had a 5* experience and we look forward to seeing you again in the future.

Kind regards,
Tom & Netty

Oceniono na 5 z 5

Very good experience.

Very good experience.
And the lady is very knowledgeable and experienced plus she will go the extra mile.

2 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you ever so much for such a lovely review. I know you'll have an amazing time and I look forward to helping you again in the future.

Kind regards,
Emily

Oceniono na 5 z 5

Great Holiday company, Staff brilliant

Emily made booking the holiday a pleasant experience, and was very helpful and informative.

8 sierpnia 2026
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Odpowiedź od Hays Travel - Stowmarket

Thank you ever so much for taking the time to leave your 5* review.

I'm so pleased we were able to source your holiday for you and I'm glad you enjoyed your experience in-store.

Kind regards,
Emily :)

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