Trina, the travel consultant who handled my booking, has been fantastic. I first enquired about booking this cruise several months ago and she has kept me informed right up to and including yesterday... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great booking service from a great travel team advisers.allways come away with a big smile on your face from the excellent service always received. From Ray&BARRY. Thank you to all the Portsmouth... Zobacz więcej
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Jonathan is an absolute star! Friendly, approachable, and always happy to help, he made everything feel easy from start to finish. Nothing was too much trouble, and he kept things relaxed while stil... Zobacz więcej
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The staff was really helpful and listened carefully to what we wanted and explained the choices to us. The customer service we received from the Portsmouth branch of Hays Travel was outstanding.
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
29 Cascades, PO1 4RJ, Portsmouth, Zjednoczone Królestwo
- 02392988147
4,9
Doskonała
883 recenzji
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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutely amazing couldn’t ask for…
Absolutely amazing couldn’t ask for better service. I’m not gonna go any holiday brochure only travel haze and Sam is an inspirational. She’s made my day. I can’t put him where a happy I am and excited. I am for my holiday for next year. Thank you Sam.🩷
28 maja 2026
Odpowiedź od Hays Travel - Portsmouth
We are so happy to hear about your amazing experience and excitement for your upcoming holiday! We appreciate your kind words and 5 Star Review.
Best Regards,
Hays Travel Portsmouth Team :)
Extremely helpful..Katrina talked us…
Extremely helpful..Katrina talked us through everything,( as we are old school..) .
28 maja 2026
Odpowiedź od Hays Travel - Portsmouth
Thank you so much for leaving such kind feedback!
Kindest regards,
Hays Travel Portsmouth
Odpowiedź od Hays Travel - Portsmouth
Thank you so much for taking the time to leave such kind feedback! We really appreciate it - We hope you have a wonderful holiday.
Hays Travel Portsmouth
The weather was nice the kids had fun…
The weather was nice the kids had fun and it was just a lovely weekend all round
26 maja 2026
Odpowiedź od Hays Travel - Portsmouth
Thank you for your feedback :)
Another one booked!
As always, I received excellent customer service and felt I was being listened to.
25 maja 2026
Odpowiedź od Hays Travel - Portsmouth
We're so glad you had an excellent experience with us. Thank you for your kind feedback!
Kind Regards,
Hays Travel Portsmouth
Odpowiedź od Hays Travel - Portsmouth
Thank you for your 5* review and kind words.
Hays Travel Portsmouth
I changed my mind so many times and…
I changed my mind so many times and Chloe was very patient and understanding of my needs. Brilliant service
23 maja 2026
Odpowiedź od Hays Travel - Portsmouth
Thank you for your 5 Stars and lovely review!
Best Regards
Hays Travel Portsmouth
Samantha was very patient and helpful…
Samantha was very patient and helpful to find us a suitable last minute holiday break; much appreciated.
21 maja 2026
Odpowiedź od Hays Travel - Portsmouth
Good morning, Robin
Thank you so much for leaving such kind feedback, we are so pleased we were able to help.
Kindest regards,
Hays Travel Portsmouth
All the staff in the Portsmouth store…
All the staff in the Portsmouth store are outstanding in their knowledge, friendliness, enthusiasm and professionalism. Love visiting shop as staff recognise regular customers immediately and understand what we are looking for.
What they don’t know is not worth knowing.
20 maja 2026
Odpowiedź od Hays Travel - Portsmouth
Thank you so much for your kind words - they are much appreciated.
Best wishes
Jonathan
Very good service 19th
2nd time we were helped by Chloe. Could not have any one more helpful and knowledgeable we would always use Hays in future
19 maja 2026
Odpowiedź od Hays Travel - Portsmouth
Good afternoon, thank you for taking the time to send us your lovely feedback. I am so pleased we found such a great deal! I know you will have a fantastic time. Kind regards Chloe
Visited to get a gift card for a…
Visited to get a gift card for a friend's birthday - the lady we spoke to initially was sure how to do it but Jonathan took over and was helpful as always and we got the gift card very quickly always polite and professional
20 maja 2026
Odpowiedź od Hays Travel - Portsmouth
Hi Lynn,
Thank you so much for leaving such kind feedback! We really appreciate it.
Kindest regards,
Hays Travel Portsmouth
A very helpful member of staff
the member of staff Jonathan was very helpful and very knowledgeable, polite and attentive.
A credit to the company.
17 maja 2026
Odpowiedź od Hays Travel - Portsmouth
Thank you so much for leaving such kind feedback, we truly appreciate it.
Kindest regards,
Hays Travel Portsmouth
Always a pleasure to visit Hays .
Always a pleasure to visit Hays and book another holiday.
16 maja 2026
Odpowiedź od Hays Travel - Portsmouth
Hi Dennis,
Thank you so much for your kind feedback.
We really appreciate it.
Kindest regards,
Hays Travel Portsmouth
JON our agent is quite knowledgeable…
JON our agent is quite knowledgeable helped us get flights to the Philippines'. when it gets nearer to our departure has promised to further help with boarding passes and disability help. i am fairly confident this will happen.... we shall see... ask me again in December when we've returned
17 maja 2026
Odpowiedź od Hays Travel - Portsmouth
Hi Malcolm,
Thank you so much for your feedback, we will pass it on to Jon.
Kindest regards,
Molly
Everyone was very helpful in helping me…
Everyone was very helpful in helping me sort out my cruise, and hopefully it will continue
27 marca 2026
Gentleman
Gentleman
was very helpful with information and options
My wife and I listened to his suggestion and made a booking.
11 maja 2026
Staff were very friendly and helpful…
Staff were very friendly and helpful nothing was too much trouble.
6 maja 2026
Odpowiedź od Hays Travel - Portsmouth
Hi Michael,
Thank you so much for this lovely feedback - we are so pleased we were able to help.
Thank you
the response and srvice was helpful and…
the response and srvice was helpful and effective . Patiently helping me with a specific location ,
28 kwietnia 2026
The service has always been so good! Thanks Chloe
The service has always been so good!! For everything, I've only ever had great services
26 kwietnia 2026
Odpowiedź od Hays Travel - Portsmouth
Christopher,
We are so happy to hear that you've consistently received excellent service! Thank you for taking the time to share your positive experience with us.
Kind Regards
Hays Travel
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