To my surprise there was Susan Cranston sitting at a desk out of retirement. She must have known I was coming as I always book last minute . The original Jet2 holiday was now full so Susan as per usua... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
Agent very attentive and polite. Listened to what we wanted and put together two separate packages. Gave hints and tips on Krakow as she had visited there herself recently.
Booked holiday with Liam. Very helpful, polite and knowledgeable. The booking process was very quick and easy. Have booked with Hays Newcastle before and will definitely use these again.
So helpful. Jordan went above and beyond. Always patient and happy. Always book my holidays at hays travel All other staff are friendly as well. Always say hello Pleasure to go in the shop
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
5 Ridley Place, NE1 8JQ, Newcastle, Zjednoczone Królestwo
- 0191 2221400
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
this is the first time we have booked a…
this is the first time we have booked a package holiday. We had lots of questions and Annabelle patiently answered them all. The insurance we were offered was vastly overpriced and when we tried to add pre existing conditions we were denied. We easily found full insurance cover elsewhere at a fraction of the cost. Traveller beware! Hopefully we will have a straightforward and uneventful holiday.
5 czerwca 2026
Odpowiedź od Hays Travel - Newcastle
Thank you for taking the time to write a review and thank you for the lovely comments on the service, I will get this passed over to Annabelle. I'm glad to hear you have managed to get your insurance sorted.
Nice friendly staff,that have the…
Nice friendly staff,that have the patience to talk to someone like me,and finally get there, even when they weren't too busy another lady was looking as well, working as a team.will definitely go back.
17 maja 2026
Odpowiedź od Hays Travel - Newcastle
Thank you for leaving lovely feedback :) We are always happy to help :)
Odpowiedź od Hays Travel - Newcastle
Thank you :)
Japan 2027 - So easy!
Laura has been so amazing helping me book the trip of a lifetime! At no point have I ever felt like an inconvenience and as a first time flyer she's been so amazing answering any questions I had (and doing her best to keep me in budget). I can't thank her enough ☺️
31 maja 2026
Odpowiedź od Hays Travel - Newcastle
Ahh thank you so much - It was my absolute pleasure to help you! Cannot wait to start planning the rest of your trip to make it even more special. Speak soon :-)
Cruise
The advisor was knowledgeable and very helpful and made spending money not to bad an experience
31 maja 2026
Odpowiedź od Hays Travel - Newcastle
We are really pleased Jordan managed to make the experience a good one! See you soon :-)
Odpowiedź od Hays Travel - Newcastle
Thank you so much for booking with us again. We'll see you again soon :-)
It's the staff that make it a good…
It's the staff that make it a good experience, friendly,helpful and efficient, we got the holiday we required at a reasonable price which makes us want to keep using hays travel
23 maja 2026
Odpowiedź od Hays Travel - Newcastle
We really appreciate you taking the time to review your time in store with us at Hays Newcastle. Thank you again for booking with us. Laura :-)
I all ways book with hays travel local…
I all ways book with hays travel local company i realy like thestaff are all very good at there job friendly good advice
19 maja 2026
Odpowiedź od Hays Travel - Newcastle
Thank you very much - see you again soon :-)
Natalia went above and beyond to answer…
Natalia went above and beyond to answer our questions and helped us book our trip away .she was very helpful and polite a lovely girl
22 maja 2026
Odpowiedź od Hays Travel - Newcastle
Thank you so much for taking the time to leave a review for Natalia. She will be thrilled. :-)
The lady I spoke to in branch went out…
The lady I spoke to in branch went out of her way to be helpful and find the information required.
20 maja 2026
Odpowiedź od Hays Travel - Newcastle
Thank you so much - I'll pass this onto Gemma who served you - she will be over the moon.
Very nice and good information given…
Very nice and good information given towards the holiday
16 maja 2026
Odpowiedź od Hays Travel - Newcastle
We appreciate your kind words about our service.
Explained everything loud& clear as we…
Explained everything loud& clear as we both wear 2 hearing aids each very well mannered & polite & very friendly person the staff in this shop are all lovely people & go out there way to help you any way they can thank you we will be back
13 maja 2026
Odpowiedź od Hays Travel - Newcastle
Aw thank you so much for your lovely feedback I do appreciate this and will look forward too seeing you both again soon :)
Odpowiedź od Hays Travel - Newcastle
Thank you so much for your feedback :)
I've booked with Hays travel many times…
I've booked with Hays travel many times over the years and they're always great and always friendly
11 maja 2026
Odpowiedź od Hays Travel - Newcastle
We appreciate your continued bookings with us over the years. We're so happy to hear that you've consistently found our team great and friendly.
I have banked many times through Hays…
I have banked many times through Hays Newcastle I go there because the staff are excellent always helpful and very pleasant
2 maja 2026
Odpowiedź od Hays Travel - Newcastle
We appreciate you taking the time to share your positive experience. It's great to hear that our team is helpful and pleasant when you visit us in Newcastle.
Odpowiedź od Hays Travel - Newcastle
We appreciate you taking the time to review our services and are so happy we could find you a great deal; we hope you have a wonderful time.
I’ve booked my hols cruises with hays…
I’ve booked my hols cruises with hays 4years nothing is 2 much trouble 4them staff are lovely and respectful they deserve 5stars and more
8 maja 2026
Odpowiedź od Hays Travel - Newcastle
We're happy to hear that our team's dedication to providing exceptional support during your cruise bookings has consistently met your expectations. Thank you for your wonderful feedback!
Staff go out of their way to help and…
Staff go out of their way to help and advise. Always a pleasure
6 maja 2026
Odpowiedź od Hays Travel - Newcastle
Thank you for taking the time to write a review and thank you for the lovely comments. We really appreciate you booking with us again.
Laura very quick and funny nice to see…
Laura very quick and funny nice to see someone have laugh
28 kwietnia 2026
Odpowiedź od Hays Travel - Newcastle
Ahh thank you so much for this - it's always lovely chatting to you :-) Laura
Great service as always
The Hays branch in Newcastle are always polite and greet you with a smile. Liam helped me book this holiday to Greece, he was very efficient and even and gave me advice on the location of the hotel as i don't like to be too far out.
I always use Hays travel and would recommend to my family and friends.
1 maja 2026
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