As usual my booking was quick and efficient and dealt with in a professional and friendly manner. Jordan also asked me if I wanted to book plane seats as I normally do. I was pleased she reminded me a... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Beth thank you for all your help we really appreciate your help you always go that extra mile to help us. We will always book our holidays with you… Thank you x
Reakcja na opinię
The agent who I dealt with at Newcastle (Beth) was very professional and provided excellent customer service. Trip booked only 2 weeks prior to departure. She sorted everything eg passport details/b... Zobacz więcej
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Friendly welcome and my friend and myself had a brochure and had selected the trip we wanted to book. Jordan was very helpful and the booking was made quickly and everything explained to us. Always us... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
5 Ridley Place, NE1 8JQ, Newcastle, Zjednoczone Królestwo
- 0191 2221400
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beth thank you for all your help we…
Beth thank you for all your help we really appreciate your help you always go that extra mile to help us.
We will always book our holidays with you… Thank you x
24 lipca 2026
Odpowiedź od Hays Travel - Newcastle
Aw thank you so much for leaving such lush feedback, I love booking yous :) You know I am here to help anytime. Speak to you soon, Beth xx
Odpowiedź od Hays Travel - Newcastle
Thank you very much for this lovely review :-)
Professional and Helpful
As usual my booking was quick and efficient and dealt with in a professional and friendly manner. Jordan also asked me if I wanted to book plane seats as I normally do. I was pleased she reminded me as I would have forgotten. This was very helpful and she is always extremely thorough.
19 lipca 2026
Odpowiedź od Hays Travel - Newcastle
Thank you so much for taking the time to leave this lovely review. I am pleased you are happy :-) Jordan
Odpowiedź od Hays Travel - Newcastle
AW thank you!! :)
Brilliant service by a lovely young…
Brilliant service by a lovely young lady called Beth in Newcastle store
Thankyou
10 lipca 2026
Odpowiedź od Hays Travel - Newcastle
Thank you so much for taking the time to leave a review for Beth. She will be over the moon to see this review :-)
Great customer care
Patience and understanding of staff member in listening to our requirements and getting us a lovely hotel. Looking forward to our trip.
12 lipca 2026
Odpowiedź od Hays Travel - Newcastle
Thank you for taking the time to leave a review :-)
Laura went out of her way to find my…
Laura went out of her way to find my perfect holiday. Got an excellent deal on princess cruises.
11 lipca 2026
Odpowiedź od Hays Travel - Newcastle
Thank you so so much - I am so pleased I helped you get the cruise you wanted. Countdown is on! See you again soon :-)
Laura from hays Newcastle went out of…
Laura from hays Newcastle went out of her way to find us the holiday we wanted even staying behind late as we were in the middle of finding a hotel and couldn’t decide between 2 hotels nothing was too much trouble for her thank you Laura we will be back to book another holiday with you .
11 lipca 2026
Odpowiedź od Hays Travel - Newcastle
It was my pleasure to help you get this booked! It was lovely getting you the holiday! It will be here before you know it! Laura x
Do most of our bookings through Hays as…
Do most of our bookings through Hays as staff are so helpful.
5 lipca 2026
Odpowiedź od Hays Travel - Newcastle
Aw thank you we really appreciate this :)
Hays travel
The staff were great found us a great deal booking was eazy and service was great.
11 lipca 2026
Odpowiedź od Hays Travel - Newcastle
Thank you for taking the time to leave us feedback :)
Odpowiedź od Hays Travel - Newcastle
Hi Albert, thank you for the review, it was a pleasure getting you booked up again :)
The agent that helped us was Beth in…
The agent that helped us was Beth in Newcastle. She did everything in her power to find us something we wanted and eventually she did.
We were made welcome as soon as we went in.
9 lipca 2026
Odpowiedź od Hays Travel - Newcastle
Aw thats so nice thank you, I will always try my very best to get you what you want and I am so glad we did! :) See you when you next come in too book your next one :)
Great experience with Laura at Hays Travel Newcastle
We have had a great experience with Laura at Hays Travel Newcastle. She helped us book a trip around the USA (route 66) and she was great in organising the perfect trip for us. She was really passionate and friendly and really took the time to make it special for us. We would not hesitate to recommend and we can’t wait for our trip of a lifetime!
8 lipca 2026
Odpowiedź od Hays Travel - Newcastle
Thank you so much for taking the time to leave some feedback for Laura she will be over the moon when I pass this onto her! We hope you have the best trip and we cant wait to hear all about it :)
Recent booking experience
The agent who I dealt with at Newcastle (Beth) was very professional and provided excellent customer service. Trip booked only 2 weeks prior to departure. She sorted everything eg passport details/boarding passes etc. Was willing to help in any way. This is the 3rd trip we've booked with Hays and will use again for any future trips.
6 lipca 2026
Odpowiedź od Hays Travel - Newcastle
Aw thank you so much for leaving such lovely feedback, so happy we got you all sorted and I am always here to help! :)
Thanks so much Beth :)
I have recently booked a few holidays…
I have recently booked a few holidays with the Newcastle Hays team and they have all been super helpful and super efficient. I will definitely book with Hays again!
A big thank you to your team.
28 czerwca 2026
Odpowiedź od Hays Travel - Newcastle
Awww that is lovely thank you for always booking with us :) See you when you book your next one :)
Brilliant staff
The twice we were in we got to speak with Liam he was brilliant with us, talked through everything we asked. The whole experience was excellent. Got my money card and euros sorted too
3 lipca 2026
Odpowiedź od Hays Travel - Newcastle
Thank you very much for taking the time to leave this nice review - I will pass this onto Liam :-)
Well what can I say Beth your advisor…
Well what can I say Beth your advisor was very helpful and friendly and very knowledgeable and funny I must say it was really the best hour of our morning
5 lipca 2026
Odpowiedź od Hays Travel - Newcastle
Ahh, Beth is great. She makes us laugh too! She'll be so pleased she made your morning! I will pass this on - Thank you :-)
Another great experience
Professional, warm and person centred. A very enjoyable experience as always.
4 lipca 2026
Odpowiedź od Hays Travel - Newcastle
Thank you very much. We are pleased you are happy with the service. :-)
Was advised by Caledonian travel to pop…
Was advised by Caledonian travel to pop into Hays travel, it was the best advice I've been given, was seen by Laila.Laila went out of her way to help get our travel,hotel,and everything else sorted out. I would definitely go back to Hays Travel,
4 lipca 2026
Odpowiedź od Hays Travel - Newcastle
Thank you for your wonderful feedback! I'm so glad to hear this. We look forward to welcoming you back again soon!
Doświadczenie Trustpilot
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