Just booked a holiday for my sisters 50th next year. The support was great, immediately took my booking comfirmed what I needed to know and got it booked. Needed to book 2 seperate parties due to diff... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
To my surprise there was Susan Cranston sitting at a desk out of retirement. She must have known I was coming as I always book last minute . The original Jet2 holiday was now full so Susan as per usua... Zobacz więcej
Reakcja na opinię
Agent very attentive and polite. Listened to what we wanted and put together two separate packages. Gave hints and tips on Krakow as she had visited there herself recently.
Laura was my person who assisted myself and my sister to book our holiday. She was very warm easy talk to the atmosphere was relaxed and Laura explored options for us. Laura explained everything to... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
5 Ridley Place, NE1 8JQ, Newcastle, Zjednoczone Królestwo
- 0191 2221400
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Booking without hassle. We have used Hays travel in Newcastle…
We have used Hays travel in Newcastle over the past years and have always found the staff in your office to be friendly, communicative and very professional. We are kept informed very step of the way.b
31 stycznia 2026
Odpowiedź od Hays Travel - Newcastle
We appreciate you sharing your experiences with us. We're happy to hear that you've consistently found our team friendly, communicative, and professional over the years.
Great service
Our agent Sophie was excellent dealing with the requests I presented her with. She looked at all our options and came up with a great choice of hotels and flights. As our party was for ten people and flying from separate airports , it was quite a task for her to navigate but we were more than happy with her choices and settled on the one that appealed the most.
Would definitely use again
6 lutego 2026
Odpowiedź od Hays Travel - Newcastle
We appreciate you taking the time to leave us such a complimentary review. We're so glad we could provide excellent options for your group's travel plans, even with the added complexity. We look forward to assisting you again!
Odpowiedź od Hays Travel - Newcastle
Thank you for your lovely review :)
Holiday booking .
Holiday booking .
Met lovely Beth who was so pleasant and efficient ..she sorted my holiday needs perfectly..i hope to book with Beth again in the future...thanks Beth your a star x
6 lutego 2026
Odpowiedź od Hays Travel - Newcastle
We're happy to hear that your holiday booking experience was so positive! We appreciate your kind words and are so glad we could meet your needs. We look forward to helping you again.
Holiday 2027
Hi, Seen the holiday online, Thought it was a great holiday at a good price with no deposit, I phoned the next day to enquire, The holiday was still available so I booked it straight away the lady I booked it with was very pleasant and went through everything with me very well , Very happy and now looking forward to our holiday 👍
30 stycznia 2026
Odpowiedź od Hays Travel - Newcastle
We're happy to hear that you found a great holiday at a good price and appreciated the pleasant and thorough service you received during booking. Thank you for sharing your positive experience; we hope you enjoy your holiday!
My experience was great they were so…
My experience was great they were so pleasant and friendly were very helpful
3 lutego 2026
Odpowiedź od Hays Travel - Newcastle
We appreciate you sharing your positive experience with us! We are so glad to hear that our team was helpful and friendly.
Simply the Best!
Jemma was very efficient and patient and helped us to find just what we wanted.
25 stycznia 2026
Odpowiedź od Hays Travel - Newcastle
We appreciate you taking the time to leave us such a fantastic review. We're so happy we could find exactly what you wanted!
Odpowiedź od Hays Travel - Newcastle
We appreciate you taking the time to share your feedback. We are so glad to hear our staff was helpful and informative to you.
Went above and beyond for me and my…
Went above and beyond for me and my family on helping us book a family holiday thank you so much . I will definitely be back to book our next one soon
31 stycznia 2026
Odpowiedź od Hays Travel - Newcastle
We're so happy we could provide exceptional support for your family holiday booking. We appreciate your kind words and look forward to helping you again!
Booked our summer holiday again with…
Booked our summer holiday again with Beth, always great service and feel at ease! .. :)
29 stycznia 2026
Odpowiedź od Hays Travel - Newcastle
Thank you for your lovely review! :)
Helpful friendly agent
Helpful friendly agent who i have done business with before. was not pushy about extras but helpful in respect of offerring to check us in at the apprporiate time
28 stycznia 2026
Odpowiedź od Hays Travel - Newcastle
We are so glad you found our agent helpful and we hope to see you in branch again soon.
- Hays Travel Newcastle
Would recommend
Sophie was so helpful, friendly and knowledgeable. I knew exactly what I wanted and she sorted it all out for me.
28 stycznia 2026
Odpowiedź od Hays Travel - Newcastle
We appreciate you taking the time to leave us such a great review! We are so happy to hear that we were able to help you with your plans.
- Hays Travel Newcastle
Holiday all booked
Holiday all booked, no problems at all, Sophie was very polite and really helpful explained everything.
26 stycznia 2026
Odpowiedź od Hays Travel - Newcastle
We're happy to hear that your holiday booking went smoothly! We appreciate your kind words about the helpful service you received.
SO helpful
Liam was SO helpful. The holiday to Budapest is with TUI, but as TUI had sub-contracted the flights to Ryanair, which made booking airline seats/luggage very complicated because it had to be done separately with Ryanair, not TUI. Also, we wanted to book airport-hotel transfers. Liam did all this on our behalf, eliminating any stress for us. He also pointed out that Ryanair include the suitcase wheels in their luggage measurements, which we didn't already know, and we could have easily been caught out without this knowledge. So, full marks to Liam - he was an absolute star.
20 stycznia 2026
Odpowiedź od Hays Travel - Newcastle
We're happy to hear that your trip to Budapest is stress-free. We appreciate you acknowledging the assistance you received with your booking and transfers. It's great to know the information regarding luggage measurements was helpful. Thank you for your positive feedback.
- Hays Travel Newcastle
Odpowiedź od Hays Travel - Newcastle
We appreciate you taking the time to share your experience, and we are so glad that our assistance was helpful and informative.
Odpowiedź od Hays Travel - Newcastle
We appreciate your positive feedback; we are so glad you had an excellent experience.
Odpowiedź od Hays Travel - Newcastle
We appreciate your positive feedback; we are so glad you had a great experience.
Great service got the perfect hotel for…
Great service got the perfect hotel for us and explained about the destination we book flights and times
18 stycznia 2026
Odpowiedź od Hays Travel - Newcastle
We're so glad we could provide such great service! It's wonderful to hear that we found the perfect hotel and explained the destination well.
Outstanding customer service helping to…
Outstanding customer service helping to put together the package exactly as we wanted at a good price.
25 stycznia 2026
Odpowiedź od Hays Travel - Newcastle
We appreciate your fantastic review! We're so happy we could create the perfect package for you at a great price with excellent service.
Doświadczenie Trustpilot
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