Hays Travel - Lowestoft Recenzje 

1129
Wynik TrustScore: 5 na 5

5,0

111 London Road, NR32 1LX Lowestoft, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

If we could give more than 5 * we would! We saw Rachel this time but everyone in the Lowestoft shop is always helpful, friendly and professional. Rachel went above and beyond, looking for that spec... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Another great holiday booking experience with Hays. Jack who helped us book our 50th wedding anniversary special cruise and stay holiday put our minds at ease and assured us he'll be there every ste... Zobacz więcej

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Oceniono na 5 z 5

Rachel was very patient, funny, informative and helpful. She checked lots of options for us and we managed to get a holiday we're super excited for. Thank you Rachel 😊

Reakcja na opinię

Oceniono na 5 z 5

Friendly staff, valuable input, able to compare easily, good advice and fantastic prices all combined with safety and peace of mind. Exciting and proficient! A big thank you to Rachel again, in our l... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • 111 London Road, NR32 1LX, Lowestoft, Zjednoczone Królestwo

  • 01502558115

5,0

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(1129)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 123 986

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Warmly welcomedinto the branch

Warmly welcomedinto the branch, our booking was dealt with efficiently by Michelle who is always helpful. It is always a pleasure to visit Hays Travel in Lowestoft.

26 czerwca 2026
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Odpowiedź od Hays Travel - Lowestoft

Thank you for your lovely review :)

Oceniono na 5 z 5

They were very helpful

When we came into your office we already knew where we wanted to go so Lauren was able to book it straight away so it was quick to do.

25 czerwca 2026
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Odpowiedź od Hays Travel - Lowestoft

Thank you for taking the time to give us your feedback. So glad your experience in store quick as required, hope to see you again soon.

Oceniono na 5 z 5

Great customer service as usual in…

Great customer service as usual in Lowestoft. Staff knowledge is amazing. Always a good deal to be found in Hayes

24 czerwca 2026
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Odpowiedź od Hays Travel - Lowestoft

Thankyou so much for your lovely comments, really appreciate it :-)

Oceniono na 5 z 5

Very helpful and knowledgeable

Very helpful and knowledgeable, spent a lot of time with us, guiding us through the procedure.

20 czerwca 2026
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Odpowiedź od Hays Travel - Lowestoft

Thank you for your review :)

Oceniono na 5 z 5

Great service and very helpful

Great service and very helpful. Its reassuring to talk to people that know the destinations and are there to support you throughout your holiday. This definitely beats 'online' booking and I would recommend it. You may even find out about some discounts which you may have missed by booking online. I have my holiday booked and will definitely be returning to Hays for future holidays.

14 czerwca 2026
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Odpowiedź od Hays Travel - Lowestoft

Thankyou so much, I really appreciate your lovely feedback. So pleased I could help :-)

Oceniono na 5 z 5

I first called in to your Great…

I first called in to your Great Yarmouth branch and saw a trainee. I travel a lot and had researched what I wanted to do but just wanted advice on a couple of things and assistance getting the best flights, price etc. Sadly your trainee had no idea how to help me. I kindly suggested we got a second opinion from another member of staff and said I didn't mind waiting as they were all busy, but this didn't happen so I left disappointed and frustrated. I am not blaming the trainee as we all need to start somewhere, but I don't think she should have been unsupported. I would give this branch no stars.

I then went to your Lowestoft branch - further for me to go, but I really wanted to get my holiday booked. Here I saw Michelle who was brilliant, hence the five stars. She was friendly, knowledgeable and efficient. I left with my holiday booked and every intention of returning to book with Michelle again in the future.

13 czerwca 2026
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Odpowiedź od Hays Travel - Lowestoft

We are sorry to hear of your experience in Great Yarmouth, but so pleased Michelle restored your faith in Hays Travel and that you were happy with her service. Thank you for taking the time to leave your feedback.

Oceniono na 5 z 5

Claire was very very helpful

Claire was very very helpful, in sorting out our boarding passes and our luggage label's. She was also helpful in sorting out our next holiday.

17 czerwca 2026
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Odpowiedź od Hays Travel - Lowestoft

Thank you for your lovely comments. Always a pleasure booking your holidays. Claire

Oceniono na 5 z 5

Great service

Great service. Nothing was too much trouble. Excellent

5 czerwca 2026
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Odpowiedź od Hays Travel - Lowestoft

Thank you for your lovely review :) Glad we could find that perfect holiday for you

Oceniono na 5 z 5

Family holiday…

The lady who booked our family holiday was very helpful

8 czerwca 2026
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Odpowiedź od Hays Travel - Lowestoft

Thank you for your review :)

Oceniono na 5 z 5

Paula was very friendly and helpful…

Paula was very friendly and helpful throughout and her colleague also popped over to give us some extra tips on Disneyland to help make our booking all the more special. We would always recommend Hays and will most probably book with them again as we have done before.

7 czerwca 2026
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Odpowiedź od Hays Travel - Lowestoft

Thank you for your lovely review. It was my pleasure in securing this special trip for all of the family and look forward to hearing all about it! Kind Regards Paula

Oceniono na 5 z 5

City break.

Went into Hays Lowestoft with a vague idea of where we wanted to go for a 4 night break..After a very pleasant hour or so we agreed on a destination that was good for the time of the year we wanted and a great price. Lauren, as all the staff was so helpful and patient..

13 czerwca 2026
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Odpowiedź od Hays Travel - Lowestoft

Thank you for your lovely review, always a pleasure booking your holidays!

Oceniono na 5 z 5

Great assistance with booking our holiday

Rachel really went the extra mile to help us choose a holiday, my husband hasn’t had a holiday abroad for many years and was quite apprehensive about the booking procedure and choosing a suitable holiday as he has limitations, Rachel made it very easy for us.
Thank you Rachel.

11 czerwca 2026
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Odpowiedź od Hays Travel - Lowestoft

Thank you so much for taking the time to give us your feedback. It was a pleasure to help you book your River Cruise, hopefully this will be the first of many. Look forward to seeing you soon.

Oceniono na 5 z 5

These ladies and gentlemen in the…

These ladies and gentlemen in the lowestoft branch always go the extra bit to find you the best holiday for your budget,michelle and Clare always know what we want,an excellent holiday branch shall always use them

1 czerwca 2026
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Odpowiedź od Hays Travel - Lowestoft

Thankyou so much for your lovely feedback, really please we could help you :-)

Oceniono na 5 z 5

Jack was lovely he listened to what I…

Jack was lovely he listened to what I wanted and understood what I needed. He made the whole process so easy. He even did all the information about my wheelchair, I had to do that myself last time. I could not praise him enough. I would definitely recommend him.

6 czerwca 2026
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Odpowiedź od Hays Travel - Lowestoft

Thank you so much for your lovely review. Now don that cowboy hat and make the most magical memories :-)

Oceniono na 5 z 5

Every holiday we book the wonderful…

Every holiday we book the wonderful staff at Hays Travel Lowestoft book it for us. We wouldn't book our holidays any other way. The staff take care of everything from start to finish. The staff at Hays Travel Lowestoft are the best.

24 maja 2026
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Odpowiedź od Hays Travel - Lowestoft

I'm glad we could book that perfect escape once again for you :-)

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